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"Hotel staff were accommodating, friendly, and knowledgeable. Easy vannservis in call for mountain any time from 8:30am-11am and 3-5pm daily - just a WhatsApp text and 10 minute drive away "

"Great place to soak in the sauna after a hard day on the ski runs. Good ski in ski out right by the family lift, and convenient locker 1 or 2 flight of stairs up depending on the room number. Proximity to the Main Street and ease of access to Seicomart for snacks or food trucks for affordable options. The hotel is pricey since we booked last minute, but likely more affordable options available if booked earlier."

"Everything was excellent"

"Absolutely fabulous !! Looked forward to returning to the hotel every day. Highly recommend and great location at the bottom of the slopes."

"Stunning ski in ski out resort. Very new rooms with great breakfast. "

"Amazing Onsen"

"Great room layout, good ski out location, run to ski in a little challenging. Much more a condo development than a true hotel though. Difficult to get ski edge service in the on property ski shop, although fine for wax. Parking a little expensive. Breakfast was a weak point,.lack of variety and quality overall at the price point. In house restaurants great quality but pricey and not everyday eating. Short walk though to other options in Hirafu. Only one towel per person per day a little stingy, Onsen not truly an Onsen (no mineral water), so fundamentally more of a large hot bath. Daylight to room better than expected with Premium Suite on first floor, was concerned about proximity to ski and boot room but had no issues."

"Perfect for a solo traveler looking to ski/snowboard Niseko United. "

"spacious room. Convenient snow gear locker. Nice onsen"