Normandy Shores, Miami hotel rooms at the CitizenM Hotels

"Todo muy bien"

"Clean room and accommodating staff members."

"We had an unexpected stay here. Originally booked at another hotel that was not a good fit. Last minute we changed resorts. This was by far better than my expectations. The smell walking in was luxurious. The staff was more than accommodating. They did everything they could to make our stay special. I would definitely stay here again!"

"We enjoyed our stay. Amazing location to the beach, great restaurants, beautiful rooftop pool. Can’t be the scene on Ocean Drive!"

"There is no noise insulation. The sounds of jets and trains were loud all through the night. "

"This is the fourth time I stayed at a CitizenM, twice at this location, and each stay the room never gets cold enough. "

"Property was clean & well maintained "

"Pictures are deceiving. This hotel needs a total renovation. Carpets are dirty, elevators are sketchy. Do not use the stairwells from the garage although you may have to as elevator was not working. Stairwell reeked of urine and littered with trash and there was evidence of squatters. In our room there was a flood. It was obvious from the moldy walls and decayed plaster this had been occurring frequently. We reported to the front desk. No one came to correct or offer us a different room. 2-stars because was easy and Starbucks on premises."

"We stayed at the Tressor towers and our room was on the 28th floor. The one and only reason for a 1-star rating is the elevator situation. Only 2 elevators service all of the 36 floors (a 3rd elevator would operate adhoc and a 4th was out of service). The elevators stop at each and every floor on the way up and way down. They sometimes don't stop at your floor at all. Each time going up and down was a 15-20 min wait for the elevator and then a harrowing 10-15 min ride inside. The hotel actually had a staff to manage the elevator traffic. We wasted so much time with the elevators the first couple of days that we actually started hiking the 28 floors via stairs. And we were not the only ones who resorted to doing so. Terrible elevator management considering how much elevator technology has improved in the present times. Absolutely would not recommend staying in these towers."