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"We were offered a larger room (on the first floor) upon check in. I had inquired about getting a second floor room, but was told that there were non available. We were put in a handicapped accessible room that was not clean. There were whit dog hairs all over the small navy blue sofa. Additionally, there were multiple hairs (human ones) all over the wet bar /counter area & the tub. The shower curtain liner was stained with God know what. There were bars all over the place. I requested a room change on Saturday morning and “all of a sudden “ there was a sector room available. This is when I got upset. I had been lied to the night before. My husband did not think that the place was that full. It ended causing stress to us and we got into a fight over this. Thus ruining our first ski getaway together in over 33 years. The staff did try to make it right with a cute hearts shaped out of towels and some candy that was left in our new room along with an apology note. "

"Easy access to slopes. "

"Good location. Easy parking. Tuning room. Great team stay site."

"Great mini ski vacation. Grandkids and family love the Jordan Hotel!!!"