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"Reception staff very cordial, friendly, and helpful. Room was clean, comfortable and very quiet anytime we were in it. "

"The bed and pillows don't have protective covers. The pillows smelled like sweat and there wasn't a fitted sheet, only a top sheet. The laziest thing I've experienced, I'm not certain the sheets were changed. Safe to say there's a lot of DNA in those mattresses. "

"I had a Queen suite with balcony. It was nice having a separate bedroom and kitchenette.There was no stove but there was a large refrigerator and a microwave, and a Keurig for fresh coffee and tea every day. Room service was excellent. The place was vacuumed and the floors mopped every other day and the bed was changed frequently. Fresh towels were available daily. The hotel also has a hot and cold buffet breakfast with everything you could want...scrambled eggs, sausage, potato patty, three types of cereals, yogurt, waffles, bagels, fruit salad, fruit."

"The heat was still “on” so I could not cool my room (1104), meaning it was between 22-26 degrees AND the window was screwed shut even with the stopper on it. This policy needs to reexamined"

"Great staff, excellent room service and good location."

"There was one woman in the breakfast area, Josefina(?), that packed me some food to go this morning because I didn’t have time to sit and have a meal. She made my day! My bathroom sink was broken but they fixed it and overall it was a comfortable place to stay for a few nights and the staff were attentive and responsive."

"Great staff and great location. The rooms are showing their wear a bit and it is a pet friendly hotel so all of that balances out to be an overall top choice in downtown Montreal."

"What a pleasant surprise and what a beautiful room. The common areas are under renovation, but the room itself made up for it."

"A 1 kilometer walk to the Bell Center, 5 minutes from 3 subway stops. Well positioned in Old Montreal"