“The first room I was assigned was slightly dirty. However, when I talked to the person at the front desk (Chelsea), she changed my room without hesitation and provided a better option that suited me. Chelsea was absolutely so professional and friendly. She truly made my stay pleasant and comfortable. I would definitely book this hotel again. The customer service is what truly made me enjoy my experience. ”
“We left a very very disappointing trip to Lucasville losing the hundreds we paid and came to The Carlisle Inn in Sugar Creek instead. Such a vast difference!! So beautiful and clean!! Very welcoming. Room had its own balcony. Restaurant, gift shop, market on site!! Free snack and breakfast plus beverages provided!! ”
“Property was beautiful and well kept. The rooms were updated and had a beautiful view of the pond and golf area. The playground and children's area was very unique, large, and the kids loved playing on it.”
“Really nice stay. Staff were friendly and helpful. Room was nice and clean. Check in and out process was quick and easy. Will definitely be staying here again.”
“I stayed on the way from Chicago to New York.
I made a reservation because I liked the review and it was a very small hotel, but it was much cleaner and better than I expected because it was upgraded. I'd like to visit again if I have a chance.
Except for the dark lights in the room.^^
시카고에서 뉴욕 가는 길에 머물렀습니다.
리뷰가 좋아서 예약한 곳인데 아주 작은 호텔이지만 업그레이드가 되어서 기대 이상으로 깨끗하고 좋았어요. 기회가 있으면 재방문하고 싶습니다.
방의 불빛이 좀 어두운 것 빼구요^^”
"The worst ever hotel/suites in the 30 years of my life. Water shut down, card key malfunction, no kitchen wares whatsoever, vending machine malfunction, dirty floors and bathroom, unfriendly staffs....just about everything was horrible.
Had pretty good experiences with Sonesta hotels but definitely not this time. I strongly believe thst Sonesta management at the headquarters needs to close this place down right away before they lose more business credibility.
Seriously."
