2/10 - 너무 별로예요
Jessica
가족 여행
2025년 10월 3일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The first room we were given had hair all over the bathtub and back of the toilet, and residue inside the fridge. [To which Deidre at the front desk asked me “What do you want me to do about it?”] We were given another room, with a disability shower, and with 3 kids needless to say it was rather inconvenient. The new room also had less storage for our items (5 people) no main sink, and no extra bedding for the pull out sofa. We had no TV in the bedroom area until the second night, and the blinds in the windows were torn off so the stadium lights would shine through our windows. We never received stayover service in our 3 night stay, I had to ask housekeeping every day for extra coffee pods and towels. 2 nights of our stay the hot tub jets did not work, which was another reason we chose this particular hotel. Directly across the entrance of the building on Carnegie Ave is Behavioral Health Services, and the general area did not feel the safest compared to other areas we have stayed in Downtown Cleveland. Oh, and $18 per person for dry scrambled eggs and cold bacon? No thank you. I would never stay at this location again, or recommend anyone to stay there.
Jessica
2025년 9월에 3박 숙박함
