"I wanted to give this hotel a 5 star review because there were so many wonderful things about it. Unfortunately, the second day had two things that were big negatives, one more than the other.
Breakfast was until 10, but when we returned from our hike at 9, the food was not replenished, the spoon to get the oatmeal was missing, the pancake machine was needing reset, the food stations were messy and empty, and the lady in charge of the breakfast was basically running around complaining and apologizing, without resolving the situation. She was clearly overwhelmed and perhaps not well suited to this position of many duties at one time. I honestly felt sorry for her.
The other issue occurred when I tossed the bedding back in order to lay out my items for repacking. That's when I discovered a disgusting sight...feces on the underside of the top sheet which had been laying on us for two nights. I nearly gagged. I brought housekeeping in to see it and I told the front desk. While they were apologetic, it was very disappointing. All I could think about was that the sheet had been laying on us for two nights and I even had to throw away my heated rice bag that I sleep with every night for pain because it had been on my hip under the covers. There's no way to wash a rice bag full of rice.
Extremely nice, quiet, and otherwise clean property with friendly staff overall."
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