Find Family Hotels in Northern Kentucky, KY

"Conditioner and body soap dispensers broke and sitting on floor of shower. Hair on bottle on wall. Washcloth hanging in shower from previous people that stayed in room. Room smelled like a dog wash with perfume. Not hotels fault and front desk tried to take care of it but young kids were running up and down hall screaming. Front desk were very prompt in handling situation "

"Very dirty, the shower was leaking , the room smelled bad "

"The room needs upgrading because the floors were like lifting and the walls are yellow and they look cheap. Also the room that we stayed in was too noisy close to the highway make it almost impossible for us to sleep. Also the smell of the room wasn’t nice. "

"One of my favorite places to stay. "

"The rooms are spacious and well appointed. The food at the restaurant is amazing. We will stay here again!"

"Clean room. Nice staff. Brought up a crib"

"Good"

"The front desk staff could definitely benefit from additional customer service training. While some interactions were fine, one particular staff member—an older woman working the front desk—was consistently unpleasant and took away from the overall experience. On a positive note, the food options were a highlight. The availability of a buffet was convenient and appreciated, and the manager seemed to make an effort to maintain consistency in that area. Unfortunately, the service at the front desk overshadowed the positives. "

"I have stayed before with very pleasant stays. This time they were short staffed making this last stay not as pleasurable. Hopefully they can manage to get more staffing. Breakfast was good, parking we used valet. "