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"What a surprising nice hotel on the hillside. Buses no. 19 and 45 have a bus stop next to it. The bus rise is pleasant and you pay €1.85 to get on. On two days, we walked to the old town. The room has a nice tv (all Spanish channrels, except two or three. You can still broacast yours smartphone or iPad and watch Netflix. Loved the shower and the warm water in the bidet. The bath toiwels were fluffy and pleasant. The bed was comfortable. The breakfast was plentiful. If you are i to cereals, you might be disaponited."

"Very convenient being next to the bus station. Room clean, bed and sheets comfortable, wifi strong, and even breakfast was good. "

"I am a Marriott Lifetime Platinum and I did my due diligence before selecting a location in such a wonderful place of Donostia San Sebastián. The location is perfection! The classic elegance of this property made me feel amazing throughout our stay! The staff are wonderful and so helpful! We made new friends and can’t wait for a future stay! The connection to the La Perla Spa and their services and restaurant was a major bonus! Never change Londres!"

"We had an excellent stay at HGB.The staff was exceptionally friendly and helpful. The breakfast buffet was excellent and definitely worth the price. The room was very clean and comfortable. The location is not ideal, but not bad, either, and for the price it's worth walking a bit more to get to to where all the Bilbao action is."

"Everything worked, lunch was excellent as was the free breakfast. Definitely recommend. "

"Hotel is very conveniently located. 15 minutes walking from the old part and 15 minutes from Guggenheim. Funicular is very close as well. Staff is helpful and knowledgeable. Excellent breakfast with a lot of choices. Would stay again."

"Hotel is clean and modern. Easy to park in underground garage. Great breakfast. There is a bus stop in front of the hotel. It is about 30 minute walk to the beach and 45 to the old part of the town. Staff speaks English and is very helpful"

"Great location, stunning building, the room was beautiful with a view of the city and the bay. All the staff at reception, restaurant and spa were friendly and helpful. We would love to return "

"Having traveled to many countries and staying in several luxury hotels and resorts this is by far one of my top five stays. They exemplify white glove service, the room was immaculate and well designed, the bed and the bedding were most comfortable. The conveniences that you get staying in this area is worth the price. Two thumbs up"