Find Family Hotels in Northside, VA

"Hotel is beautiful, staff is extremely friendly, parking is a breeze you have the option to do valet at a fee where you can come and go throughout the day or there is an attached garage that also has a fee but you pay every time you enter. If your only staying for sleep the attached garage is the way to go. The bed are comfy, bathrooms are nice and clean. I slept amazing. The only complaint I have is none of the ice machine had ice. I went to five different floors searching for ice and none of the machines had ice in them. Other than that the hotel was amazing and I would stay again. "

"Microwave was not plugged in. And there was no court for the telephone. I did not think that was safe. We need to have a phone in case of an emergency. We packed up and went to another room."

"Great hotel"

"The hotel was very nice. I added the breakfast option for my party of 4 when I booked which saved us about 23 bucks. The pool was great and there was a little hot tub attached to it. "

"Breakfast is good. Parking is safe."

"This has become my favorite room/hotel. The jetted tub is beyond amazing. Just a suggestion you could add small bottles of bubble bath in the jetted rooms. Will be back very soon. I stayed in the room 3 times now. "

"Check in was sub par. No information given such as breakfast time and location, check out time, and WiFi. I felt like I was being annoying to the staff member when I was asking for clarification on this. "

"We have to push to get room cleaned I am a Platinum member yet I had to request benefits that in the past were readily provided "

"We loved the historic nature of the hotel and its proximity to everything we wanted to see in Richmond. Staff was very friendly and Annabelle the cat was a hit with my daughter. I wanted to love everything about the experience but the condition of the hotel was a bit disappointing. There were unpatched holes in the walls and dirty/uneven wallpaper in the room. There were also several areas of the hotel that showed signs of work in progress with plywood propped on walls and a ceiling panel lying on the floor. The guest chair in our room was broken and unsafe to sit in. We would love to try staying here in the future but I hope they give some much needed TLC to the rooms and space. "