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Top Northside Hotel Reviews

Hyatt Place Richmond/Arboretum

Hyatt Place Richmond/Arboretum

10/10 Excellent
"I was traveling for a family gathering and drove 4 hours. I was hoping to check in an hour earlier and was told told I have to pay extra. When I asked for a room same floor as my family , I was told the room will be ready in 30minutes then became 1 hour. Even after 1 hour, it was not ready. The most frustrating experience was no one would update you with any information until you come and ask despite sitting close to the front desk. I ended up getting a room at a different floor because I got tired of waiting . . The breakfast selection was SO limited and few that I wouldn’t call much of a breakfast for the price you pay to stay at the hotel. The room was adequate and clean. The staff’s interaction first day was disappointing but checking out was fine. I had stayed at Hyatt’s Place at time Square on New Year eve and the price served there was the BEST! The place was clean and the staff were VERY FRIENDLY."
Aster 1-night trip
Posted less than an hour ago
Hyatt Place Richmond/Arboretum