โThe only issue I had was that the plug for the iron kept falling out of the outlet while I was trying to iron. I didn't tell anyone when I checked out because there was no one there, just a key drop box โ
โEverything was great! Staff were super friendly. Hotel was close Xfinity and made it easy to get to a concert. We had our own car but there was a shuttle service from the hotel to the center incase we needed a second option. โ
โThis was a very nice boutique hotel and I would definitely stay here again. The beds were super comfortable, and the pillows were very soft. The ambience was excellent..โ
โThe hotel offers an affordable price and a convenient location close to Walmart, which was a great advantage during my stay. However, there were occasional disturbances at night, including loud disagreements between guests and dogs barking. While these incidents may not occur every day, they could impact light sleepers. Overall, it's a decent choice for those prioritizing budget and location.โ
"Clean and comfortable room with a beautiful view. I regret that I stayed only one night. I would definitely stay at CitizenM Hotel again in the future!"
"We had a truly wonderful stay at this hotel, which made our trip to Boston even more special.
The location is unbeatable โ just a short walk from many major attractions, and only about 10 minutes from Back Bay Station. We walked everywhere during our stay! The hotel has a cafรฉ and a Mexican restaurant on the first floor, as well as a bar in the basement. Convenience stores and Whole Foods Market are nearby, which made it easy for us to grab fruits and snacks.
The staff were incredibly kind and helpful throughout our stay. Communication was seamless and efficient โ we appreciated being able to reach them easily via text, and any requests we had were addressed promptly and thoughtfully.
Our room had a shared bathroom, but we were very impressed with how clean and well-maintained everything was. Towels were provided generously, and the shared bathroom and shower facilities were spotless. The bedding was also clean and very comfortable. Thereโs even a microwave available in the basement, which was a nice bonus.
Thanks to this hotel, our Boston trip was elevated to a whole new level. It was truly the perfect place for our family, and if we ever return to Boston, we wouldnโt hesitate to stay here again. We are deeply grateful for the warmth and dedication of the staff โ thank you for making our stay so memorable."
