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"The staff are the best!"

"The staff was very attentive and we had a great experience "

"Actually, the floor in my room never seemed to get clean along with the bottom of the toilet, having urine stains from before we got there. Even with that being said, the staff was so overly helpful and friendly, and kept everything outside so incredibly maintained and me and my family so well served that I am absolutely coming back to Pueblo Bonito Emerald Bay! The servers and the bartenders were incredible even above the rest of the staff! The beds were very comfortable and besides having to brush my feet off every time I got in bed the room was beautiful! Incredible views with every step. I pushed my mother all around the resort every day because we enjoyed the walk but every 15 or 20 feet another cart would stop to make sure we did not need a ride. Everyone wanted to be so helpful!"

"Very good"

"We stay at this property several times"

"El personal es muy amigable y ayudan a que tu estancia sea cómoda. El tamaño de mi habitación estuve súper bien, con espacio suficiente para tener mis maletas en la habitación. Las camas estuvieron súper cómodas y la habitación estuvo limpia. "

"Great Staff, Great food, amazing beach. Overall had a great time and would 100% go again"

"Yes all was great"

"The staff were excellent. The breakfast wasn’t our favorite, but of course that all depends on what people like to eat so other people might really enjoy it. The best part about the pool area was the live music. I felt very safe staying here. I would definitely go back. "