"I had an excellent stay at Riu Emerald Bay! Let me start off with the staff, they were all so helpful and friendly. They made you feel taken care of and remembered your preferences. Check in was such an easy process (you can download the hotel app and do it directly on there), you’re welcomed by Gonzalo at the front. All the receptions I spoke to were helpful and knowledgeable. I wish i remembered all the staffs names: the hostess at the buffet, Luis, Armando, the guys down at the pool bars, they all made my stay unforgettable.
The hotel itself is in excellent condition, it’s well kept and the cleaning ladies were always seen wiping down and sanitizing. You have sooo many swimming options (5 well kept pools + the ocean with lifeguards every day). There’s plenty of lounge chairs for you to be by yourself if that’s your choice.
The entertainment team gives it their all every night with those incredible shows, so hats off to them as well!
You get so many food options and they don’t disappoint, it’s good the quality of the food isn’t overlooked by the quantity of people they feed daily.
Location: you are about 30 min from the malecón and the rest of the beaches, but there’s public transportation (Green Bus $16 mx pesos-SábaloCenter takes you through the coast). I don’t have any complaints and already planning my visit."
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