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Reviews of Bagan Emerald Hotel

3 out of 5
Bagan Emerald Hotel
No.43-E, Myoshaung Road, Near Bagan Shwe Pyi Express Bus Sta, Nyaung-U, Mandalay

Reviews

9.2

Wonderful

Rating 10 - Excellent. 20 out of 33 reviews" "
Rating 8 - Good. 12 out of 33 reviews" "
Rating 6 - Okay. 1 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely, very clean and good service. The pool was great and was the reason we booked here. Breakfast options were a selection of western and Asian choices. The location is a bit out of the way but we hired a driver for a reasonable cost. He ended up saving us money as he was able to negotiate "local prices" on everything from t-shirts to beer.
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, a bit far from everything
the location is isolated from nyaung-u, new bagan, and old bagan. however, it is a few blocks from the main bus station if you're coming up from mandalay, which we did. nyaung-u has some nice restaurants. there are e-bikes for rental on premise. a bit higher priced at 12,000 kyats per day, found some cheaper fees in nyaung-u, new bagan, and old bagan. free bicycles but it took me a long 25 mins to peddle into nyaung-u, just to get some dinner. overall, decent property
Stayed 3 nights in Jan 2018

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hospitality in a quiet, cozy hotel
The service staff was incredible throughout our three-night stay. My girlfriend was down with food poisoning and they were kind enough to arrange a doctor to make a house call, and even prepared and served us breakfast directly to the room. The hotel is near to the bus station though it's quite a distance to the main town area. The only downside is the abundance of mosquitoes (they provide insect repellent every evening though).
Stayed 3 nights in Dec 2017

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a great place.
The pool is beautiful & the rooms are nice. The food is okay but over priced. Communication was difficult for me. Great place overall.

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort
Good bang for your buck
Clean up to date room with quality AC & clean. The pool was clean and peaceful. The power went on and off a few times no big deal, the wifi is very slow & you need to get new passwords 3 times a day if you download or do anything aside from email & social media. The food is good but western prices.

6/10 Okay

Mohamed

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good for value but far from the temples
Good value for money. The standard rooms are clean and comfortable. The internet is decent, ok to check the mailbox, but hard to make some search. The rooftop restaurant is quiet nice. The food is good and affordable. For breakfast, you can even enjoy the view of the ballons over the valley. The low light of the stay, is the location of the hotel. Far away from the temples. The taxi rate to get to and from the city are expensive, from MMK 8,000 to 15,000. Some taxi drivers may refuse to take you back at the hotel after dinner. A morning fee is charged for an early departure, as well as a cancellation fee if you're giving up taking a taxi. The minimum wait to get a car is actually 45mn if not booked in advance. And even if it has been booked, our taxi was 60mn late for a tour in Popa.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!
Amazing hotel, very clean , staff friendly. But very far from the town

10/10 Excellent

Michael, Gulf Breeze, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Loved this place, very courteous and friendly staff. Hotel grounds are kept clean and nice. Only minutes away from new or old Bagan via e-bike that you can rent from the front desk. If return to Bagan for sure will stay here again.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb but distant.
Superb new hotel but 6 km from town. Free bicycles. Very cheap eco scooters made up for that. Food an d drink a bit pricey as monopoly market.
Response from General Manager on Nov 9, 2016
Dear Anonymous, Good Afternoon with many pleasure............! We are heartily to hearing from you.We've already received your recommendation letter about our hotel.Thanks a lot for that.Your suggestion is very valuable for our hotel.It is truth to search the best relax place for coming another guest.We hope so that who will enjoy our team service and outdoor refreshing swimming pool.Thank you so much for everything.Hoping that we would like to meet you again in bagan emerald hotel in the future. Yours Sincerely, Ms.Nyein

8/10 Good

Stephen

Liked: Room comfort
Staff were friendly and comfy bed. Wifi was terrible
Response from General Manager on Nov 9, 2016
Dear Anonymous, Fresh Greetings from " Bagan Emerald Hotel " We are receiving your review.Thank you so much for that.And then,we would like to prepare about wifi with good speed internet.Hoping that you would like to arrive in bagan emerald hotel again,it is already fixed it up.We are enjoyable to meet you again.Thanks a lot for everything. Yours Sincerely, Ms.Nyein

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Down hotel with great staff and great pool.
Staff very helpful, friendly and polite. Breakfast tasty and restaurant food good value and tasty too. Pool was lovely and warm and a reasonable size, about 18m.
Response from General Manager on Oct 12, 2016
Dear Annoymous Good Morning with many pleasure.............! We are heartily to hearing from you about our hotel.Your feeling is so helpful to search nice to stay in bagan.Thank you so much for your sharing truth feeling.Hopefully,you would like to enjoy our team's service and outdoor refresh swimming pool.Thanks again for your mention our staff (great staff).We are able to meet you again in bagan emerald hotel in again. Have a nice day to you...............! Yours Sincerely, Ms.Nyein

8/10 Good

Natalie, Chichester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool
Really nice hotel apart from the bugs that are everywhere. Breakfast is great but food in the restaurant is awful so head into town to eat.
Response from General Manager on Sep 3, 2016
Dear Natalie, Mingalarpar!!! Warmly Greetings from " Bagan Emerald Hotel" We've already read your review.We are so glad for that.Thank you so much for your valuable recommendation.It is so important to our hotel and next more guest.I hope that you will enjoy our staff service during staying our hotel.You are arriving in bagan next time,we would like to meet you again.Thanks again for everything. Your Sincerely, Ms.Nyein

10/10 Excellent

John, Salon Nakon Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb New Hotel
What a superb new hotel! VERY impressed. Myanmar is just starting to develop and many hotels simply don't cut it especially for what international tourists require. This is exceptionally well priced and you would pay a great deal more if closer to town for the same comfort. Unfortunately if you find the correct map it's located outside the main town and many locals don't know it. However in this case this is not a problem as everyone gets around on bicycles or e-bikes as Bagan historical sites are stretched over a significant distance. Highly recommended.
Response from General Manager on Aug 20, 2016
Dear Mr.John, Good Morning with many pleasure.......! Thank you so much for your recommendation letter.We are so happy for that.If you arrived our bagan next time,we would like to meet you again. Have a nice day to you.............! Thanks & Best Regards, Ms.Nyein Dispute

10/10 Excellent

LUCAS, MALAYSIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FRIENDLY STAFFS & EXCELLENCE HOTEL FACILITIES
I WAS ARRIVED 4AM IN THE MORNING BY TRAIN FROM MANDALAY, SURPRISINGLY THEY ALLOW ME TO CHECK IN & HAVE A GOOD REST. WOULD LIKE TO THANK THE MANAGEMENT & STAFFS FOR A SURPRISE BIRTHDAY CAKE TO ME. PERFECT LOCATION TO MARKET, POGODAS, VIEW TOWERS & PEACEFUL PLACE. ESPECIALLY REALLY NICE COOL SWIMING POOL & FRIENDLY RECEPTION STAFFS MAKES YOU FEEL LIKE HOME. ALWAYS WITH A GREAT BIG SMILE & HELPING HAND WHEN NEEDED
Response from Nyein on Aug 8, 2016
Dear Mr.Lucas, Good evening with many pleasure.......! We are so sorry for late reply. Thank you so much for your recommendation letter.We are so happy for that.If you arrived our bagan next time,we would like to meet you again. Have a nice day to you.............! Thanks & Best Regards, Ms.Nyein

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
공항에서 가까우나 다운타운에서는 멀리 떨어져 있다. 호텔은 깨끗하고, 직원은 친절하며 수영장 등 시설이 좋은 편
Stayed 1 night in Jan 2019
Response from Nyein Nyein on Jan 14, 2019
Dear Changhee han, Thank you so much for your sharing your feeling about our hotel. When you are arrived in Bagan next time, we would like to meet you again. We will give the best service for you. With best regards, Bagan Emerald Hotel Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
바간 올드타운에서 살짝 거리가 있으나 호텔에서 빌린 이바이크를 타고 움직이는데 문제가 없었습니다. 직원분들도 친절하시고 조식이 맛있었습니다. 적당한 시간에 조식을 먹으면 멀리서 벌룬이 뜨는걸 보며 먹을수있습니다. 가성비 좋은 호텔입니다.
Stayed 2 nights in Nov 2018
Response from Nyein Nyein on Dec 10, 2018
Dear Sir / Madam, Thank you so much for your sharing your feeling about our hotel. When you are arrived in Bagan next time, we would like to meet you again. We will give the best service for you. With best regards, Bagan Emerald Hotel Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On vacation
Everything is good , except the internet service
Stayed 1 night in Oct 2018
Response from Nyein Nyein on Nov 1, 2018
Dear Anonymous, Greetings from Bagan Emerald Hotel ! Thank you so much for your sharing your feeling about our hotel. When you are arrived in Bagan next time, we would like to meet you again. We will give the best service for you. With best regards, Bagan Emerald Hotel Team

10/10 Excellent

Arantza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inmejorable!
Habitación muy grande, muy limpia y cómoda. La piscina se agradece al mediodía para hacer un parón de tanto calor. El servicio inmejorable. Desayunos muy completos y carta para comidas y cenas de todo tipo. Para repetir, sin duda.
Stayed 2 nights in Aug 2018
Response from Nyein Nyein on Aug 15, 2018
Dear Arantza, Thank you so much for your sharing your feeling about our hotel. When you are arrived in Bagan next time, we would like to meet you again. We will give the best service for you. With best regards, Bagan Emerald Hotel Team

10/10 Excellent

PATRICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un havre de paix au milieu des pagodes
Très bel hôtel avec chambres en bungalows et piscine. Nous avons particulièrement apprécié le restaurant en terrasse surplomblant la région
Stayed 1 night in Feb 2018

10/10 Excellent

PATRICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Halte à Bagan
Hôtel très agréable avec sa piscine extérieure. Terrasse panoramique avec vue sur la campagne environnante pour prendre le petit-déjeuner ou le dîner. Bonne literie et toujours personnel très charmant

10/10 Excellent

HSIANG-CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離jjbus很近，從仰光坐夜車過來，剛好看日出，回來可以check in。
Stayed 2 nights in Feb 2018

10/10 Excellent

TAECKHYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원들이 친절합니다.
위치는 조금 외곽이지만, 터미널과 가깝고 직원들이 매우 친철해서 기억에 남습니다.
Stayed 1 night in Oct 2017

10/10 Excellent

MJ, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel
Very close from highway bus terminal so if you travel to Bagan Via bus at late time, it could be very convenient. Since the hotel is located in remote area there are pros and cons however, you can always use e-bike or taxi. Clean and spacious room, nice breakfast, friendly staff and I had satisfactory stay here.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes, etwas abgeschiedenes Hotel
Das Hotel liegt weit außerhalb von allem, ist aber dementsprechend ruhig und großzügig gebaut. Die Zimmer sind sehr sauber und alles ist noch recht neu. Der Pool ist super und die Klimaanlage hat Power. Das Frühstück ist gut und dazu gibt es einen schönen Ausblick. Ringsum gibt es nichts (!) zu kaufen. Als Hotelgast ist man also abhängig von dem teuren Restaurant und den Mietpreisen der Scooter/E-Bikes. Die Anfahrt bis zu den Ausläufern des Pagodenfelds dauert mit E-Bike ca. 15 Minuten. All das habe ich aber gerne in Kauf genommen, weil ich mich im Hotel sehr wohl gefühlt habe.

10/10 Excellent

Lea, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
schöne saubere Anlage, toller Pool und 1A Personal
Perfekt jederzeit wieder, sehr zufrieden, nichts auszusetzen

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay ... but ruinous eBike !
Very pleasant stay : the area is very peaceful, which is great at night and when you're around the swimming pool (which was clean). Of course, temples and restaurants are quite far away (10 to 15 minutes to Nyaung-U), but you will always need a eBike in Bagan to see all the temples so ... Breakfast ok, brand new hotel so comfortable room. Pleasant and polite staff. The very disappointing point was about the price of eBike rent by the hotel : 12000 a day is shameful as : 1) you reasonably NEED a ebike if you stay here and expect to see large parts of Bagan 2) in town, you can rent them for 6 or 7000.

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente adresse
Très belle chambre ds ce bungalow, très belle piscine

8/10 Good

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne adresse
Très agréable comme hotel avec sa belle piscine et ses services, scooter à louer

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한호텔이지만 위치가 좋지않다
깔끔하고 주위에 건물이 없어서 자연친화적이라 벌레가 나올것 같았는데 벌레도 나오지않았습니다 ㅎ 직원들은 친절하며 호텔에서 e-bike대여도 가능합니다 4시간 7000쨋 8시간 12000쨋 입니다 조식은 유럽식입니다 하지만 바간과 거리가 있어서 왔다갔다 시간이좀 걸립니다

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel, belle piscine propre, belle terrace pour le déjeuner avec vue sur la levée des montgolfières à 7:00 an et excellents soupers au même endroit. Personnels très serviables.

8/10 Good

Nao, Yokohama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適なホテルですが、街からは遠い
快適なホテルですが、街からは8キロ以上離れておりE bikeなしではどこへも行けません。 設備はプールもあり充分です。 朝食もいいです。 カップル、家族でゆったり過ごすにはいい所でしょう。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe séjour.. Accueil chaleureux ,restaurant excellent.. Réel coup de coeur .

8/10 Good

Maria Catena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale molto gentile.
La Mia valuatione è complessivamente morto buona; l'unico neo è la posizione lontana dai centri abitati. La struttura mette a dispositione biciclette e motorini elettrici. Un pò costosa rispetto alla media la cena.