“The room itself was great,
Booked for 3 guests and one had to take the couch, no roll away available
I booked on the day of check in and staff seemed almost annoyed she had to get up to check us in,
Quite rudely said you didn’t give any notice so just give me a minute,
Desk was unstaffed so it took 10 minutes to work out how to call someone to come give me the key
Check in could be managed a whole lot better”
“The room itself was great,
Booked for 3 guests and one had to take the couch, no roll away available
I booked on the day of check in and staff seemed almost annoyed she had to get up to check us in,
Quite rudely said you didn’t give any notice so just give me a minute,
Desk was unstaffed so it took 10 minutes to work out how to call someone to come give me the key
Check in could be managed a whole lot better”
Kathy