4/10 - 별로예요
Alicia
아이를 동반한 가족 여행, 가족 여행
2025년 11월 26일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I was having a great experience until my vehicle got damaged in the very front parking lot beside the door. I noticed the staff and was told they couldn't give out phone #'s to who I would need to speak to but she would call me. I never got a phone call. I texted the customer support # letting them know I'm still awaiting a phone call. I got a response back stating you park at your own risk. I'm now home, still haven't gotten my phone call and now have a damaged car that it costs more to fix than my whole stay was. I was notified that a manager/rgm someone along the lines that's a she would call me. Apparently us customers are nothing more than peasants in her eyes that are unworthy of the decency of a phone call. Don't bother calling now. They do need to update the photos on Expedia. The breakfast area doesn't offer the variety it shows in the photos.
Alicia
2025년 11월에 3박 숙박함