“Check in was easy. Single king room was nice. However when it was time for bed our a/c unit started making a terrible rattling sound. The phone wouldn’t work to call the front desk. Had to go downstairs to speak to staff — upon speaking to staff, the person behind the counter proceeded to tell my husband that it was just how the compressor sounded when it kicked on. It was a very loud RATTLING — it was NOT normal. Then proceeded to tell my husband that they didn’t have another room on that floor...
“Check in was easy. Single king room was nice. However when it was time for bed our a/c unit started making a terrible rattling sound. The phone wouldn’t work to call the front desk. Had to go downstairs to speak to staff — upon speaking to staff, the person behind the counter proceeded to tell my husband that it was just how the compressor sounded when it kicked on. It was a very loud RATTLING — it was NOT normal. Then proceeded to tell my husband that they didn’t have another room on that floor...
Sheena