10/10 Excellent
Kevin
Traveled with partner
May 13, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED THIS hotel. Don’t be put off when 1st checking in that you have to go to 11th floor for reception. You cannot beat the location and love that you can take elevator all the way down to vibrant Namba metro station and that on ground level, sheesh every direction you walk is fun, particularly the riverwalk.
Breakfast was by far our favorite among other Japan hotels of similar and even higher prices.
Rooms super clean and the beds and Duvets simply awesome. My wife is forcing me to buy her Japanese pajamas like the ones they provided. Comfy!
Only complaint would be the restaurant on 2nd floor, a high end buffet but the wagyu/beef served was neither tender nor hot nor even flavorful. Harsh criticism yes but sorry I get that cream of the crop wagyu would be impossible at a buffet, it shouldn’t be sinewy and rubbery. Staff throughout restaurant a delight but they gotta address the beef (and tuna, which also left us needing floss). Really there are so many affordable dining options everywhere so shame on us for thinking this show splurge was a good idea.
Everything else was just awesome!
Kevin
Stayed 2 nights in May 2024