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"Comfortable, clean, funky environment, attentive staff"

"Our standard double room was pretty small and the ensuite was small and definitely 'a bit tired'. Room cleaning (specifically the toilet pan) wasn't very good. The bar was fine and the bar food was good. Breakfast was unlimited, but wasn't the best we've had. The grilled tomatoes were under-cooked and the toast was completely unwarmed on one side (on each of our 3 days). The staff were friendly and efficient. The hotel location, next to the elevated main road, isn't idyllic, but there are a couple of good pubs a short distance along the canal (out of town). However, the location is a great spot from which to explorer Chester on foot. The car park costs £12 per day but was vital."

"Room was good but a little noisy in the morning outside.We were also next to a squeaky fire door that was opened regularly early morning and late at night.Parking was good.Area was lovely."

"Lovely stay great staff and location perfect for exploring. Chester"

"Overall the hotel is "

"Clean room, love the little music references everywhere. Lovely stay "

"The whole hotel was generally a bit “tired”. It’s a beautiful building in a lovely location, but needs a refurbishment now. The staff were mainly helpful , breakfast wasn’t the best though . The spa needs some TLC also."

"The room was extremely shabby e.g. threadbare carpet, light bulbs not working. "

"We used the spa which was lovely, everywhere was clean and tidy could have done with a refresh on the bed head board , staff very good, breakfast a bit disappointing as it was in pots to keep warm , which sort of steamed everything"