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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property
Warm up by the lobby fireplace after a swim or gym session, then start your day with a satisfying breakfast.

Choose dates to view prices

Holiday Inn Express Hotel & Suites Ottawa West Nepean is near Tanger Outlets and Canadian Tire Centre. Guests enjoy modern accommodations, free to-go breakfast, and WiFi. Multilingual staff ensures a great stay at this well-located hotel.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ₩158,071
₩189,337 total
includes taxes & fees
Apr 6 - Apr 7

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(9 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

9.0 out of 10
Wonderful
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(11 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

9.0 out of 10
Wonderful
(22 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

9.2 out of 10
Wonderful
(26 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.8 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
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About the neighborhood

Located in Ottawa, Holiday Inn Express & Suites Ottawa West - Nepean by IHG is in the city center. Canadian War Museum and Canadian Museum of History are cultural highlights, while Rideau Canal is a notable landmark. Looking to enjoy an event or a game while in town? See what's going on at Canadian Tire Centre. Visit our Ottawa travel guide
Map
2055 Robertson Road, Ottawa, ON, K2H5Y9

What's nearby

  • Ottawa_CanadianTireCentre_6072511-3
    Canadian Tire Centre
    6 min drive - 11.0 km
  • Rideau Canal
    Rideau Canal
    12 min drive - 19.4 km
  • Parliament Hill
    Parliament Hill
    17 min drive - 20.8 km
  • Canadian Museum of History
    Canadian Museum of History
    17 min drive - 20.4 km
  • Nepean Creative Arts Centre
    12 min walk - 1.0 km

Getting around

  • Ottawa Fallowfield Station
    15 min drive
  • Ottawa International Airport (YOW)
    26 min drive

Restaurants

  • McDonald's
    6 min walk
  • Tim Hortons
    8 min walk
  • Pizza Pizza
    15 min walk
  • Circle K
    6 min walk
  • Starbucks
    14 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Hotel near Canadian Tire Centre
Located close to Tanger Outlets, Holiday Inn Express & Suites Ottawa West - Nepean by IHG provides free to-go breakfast, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Express check-out, express check-in, and a front-desk safe
  • Multilingual staff, smoke-free premises, and free newspapers
  • Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All 115 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • 37-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

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9.2 out of 10, Wonderful, 1,929 reviews
The price is ₩175,514
₩210,231 total
includes taxes & fees
Apr 19 - Apr 20
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,100 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 29 2026 to April 30 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from February 1 to April 10:
  • Business center
The property will be renovating from December 5 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

Is Holiday Inn Express & Suites Ottawa West - Nepean by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa West - Nepean by IHG on Apr 6, 2026 start from ₩158,071, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM.

What time is check-out at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-out is at noon.

Where is Holiday Inn Express & Suites Ottawa West - Nepean by IHG located?

Located in Nepean, this hotel is within 9 mi (15 km) of Canadian Tire Centre, Tanger Outlets, and Rideau Canal. Canadian War Museum and Supreme Court of Canada are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 670 out of 1108 reviews
Rating 8 - Good. 293 out of 1108 reviews
Rating 6 - Okay. 74 out of 1108 reviews
Rating 4 - Poor. 41 out of 1108 reviews
Rating 2 - Terrible. 30 out of 1108 reviews

Reviews

Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and accommodating staff! Comfy beds and great breakfast. Will stay here again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms, the breakfast was really good and I would recommend this property
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, big rooms and the breakfast was really good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Heli

Liked: Staff & service, amenities, property conditions & facilities
clean room great breakfast
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Carla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast food was satisfactory and appreciated. The employees for the kitchen were especially friendly.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities
The staff was awesome and breakfast amazing And even with the Reno’s we weren’t too inconvenienced
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was under renovation when we were there but this posed no problem to our stay. Staff was friendly and upgraded our room! Excellent breakfast.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lory-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an enjoyable stay. Unfortunately we lost power, no fault of the hotel, but the staff were very accommodating and nice. The beds were comfortable and minimal noise was heard even with the renovations. Overall I would stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Zeinab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast and friendly staff. Had everything we needed in the room and plenty more. Highly recommend
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, solid hotel. Nothing special, but clean and quiet (at least on the sixth floor) and a good breakfast. Definitely recommended (and better than some more expensive places I've stayed). Renovations underway on the lobby, but well managed and not a problem at all.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service
The renovations on the main floor was frustrating, but the room and the bed were fantastic
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Was an affordable hotel in a great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Beds were comfy, everything was clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on renovation. But even with this inconvinient my staying was exelent. The staffs super polite and bedroom cleaned and very confortable.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Roland

Liked: Cleanliness, amenities
The staff was very accommodating.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service
Not totally familiar with Ottawa, it was further out from Nepean than we anticipated. The renovations were frustrating. I know staff did what they could. The room was great and the bed was awesome.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly helpful staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Clean basic hotel
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Mary Ann

Liked: Cleanliness, property conditions & facilities
Room was great. Staff very good. Noisy hockey team.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great visit. Clean and comfortable rooms
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, super clean and comfortable room. Renovations going on so no pool, but it was ok. Very good breakfast. Staff brought a microwave to my room when I asked to use the one downstairs. Super nice!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, amenities
Our stay was very enjoyable, bed was super comfortable. Even with the ongoing renovations, and not being able to use the pool. Your staff was very pleasant and accommodating with giving us a bigger suite as an upgrade. Thanks
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean. Wonderful breakfast as usual.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

karin

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect size and had everything we needed. Staff was very professional yet warm. Breakfast was the best we've seen in many years and started our day off very well. We'll be back for sure!
Stayed 1 night in Jan 2026