Sheraton Ottawa Hotel

Property class: 4

Choose dates to view prices

Located close to Parliament Hill and Rogers Centre Ottawa, Sheraton Ottawa Hotel provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Carleton Grill, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
The current price is ₩169,562
₩203,102 total
includes taxes & fees
Dec 12 - Dec 13

Room options

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Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

A hotel room with a desk, two chairs, a TV, and framed pictures on the wall.

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a desk, two chairs, a TV, and framed pictures on the wall.

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Club Lounge Access

A hotel room with a desk, chair, and a bed.

Room, 1 King Bed, Club Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds

Room

Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, Hearing Accessible (Mobility Accessible with Bathtub)

Room

Room, 2 Double Beds, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, Club Lounge Access

Room

Room, 2 Double Beds, Club Lounge Access

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Club Lounge Access

A hotel room with a desk, two chairs, a TV, and framed pictures on the wall.

Suite, 1 Bedroom, Club Lounge Access

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Club Lounge Access

A hotel room with a desk, two chairs, a TV, and framed pictures on the wall.

Suite, Club Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed
  • Free wired internet

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About the neighborhood

Located in Downtown Ottawa, a neighborhood in Ottawa, Sheraton Ottawa Hotel is near a metro station. Travelers who have shopping on the agenda can visit Rideau Centre and Byward Market Square, while those looking for another kind of activity may want to check out Nordik Spa-Nature. Parliament Hill and Rideau Canal are two other places to visit that come recommended. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as horse riding, mountain biking, and hiking/biking trails in the area. Guests love the hotel's central location. Visit our Ottawa travel guide
Map
150 Albert St, Ottawa, ON, K1P5G2

What's nearby

  • A canal with boats, a bridge, and historic buildings with green roofs.
    Rideau Canal
    5 min walk - 0.5 km
  • A historic building with a clock tower and a green roof.
    Parliament Hill
    7 min walk - 0.6 km
  • A street with a building labeled 'JOEY RIDEAU' and a clock tower in the background.
    Rideau Centre
    8 min walk - 0.7 km
  • A modern glass building with a unique geometric design, surrounded by trees and other urban structures.
    Rogers Centre Ottawa
    8 min walk - 0.7 km
  • A street with The Grand, The Aldeburiner, and The Pour House.
    Byward Market Square
    11 min walk - 1.0 km

Getting around

  • Parliament Station
    2 min walk
  • Ottawa Station
    9 min drive
  • Ottawa International Airport (YOW)
    18 min drive

Restaurants

  • Starbucks
    2 min walk
  • Bier Markt
    2 min walk
  • A&W Canada
    2 min walk
  • Tim Hortons
    3 min walk
  • Le Moulin de Provence
    3 min walk

About this property

Sheraton Ottawa Hotel

  • Upscale hotel near Rideau Canal
  • Located close to Parliament Hill and Rogers Centre Ottawa, Sheraton Ottawa Hotel provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Carleton Grill, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
    • 10 meeting rooms, an elevator, and smoke-free premises
    • A banquet hall, concierge services, and a TV in the lobby
    • Guest reviews speak highly of the central location and helpful staff
  • Room features
  • All 236 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
  • More amenities include:
    • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
    • Bathrooms with shower/tub combinations and free toiletries
    • 50-inch HDTVs with satellite channels
    • Wardrobes/closets, recycling, and refrigerators

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Frequently asked questions

Is Sheraton Ottawa Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sheraton Ottawa Hotel?

As of Nov 11, 2026, prices found for a 1-night stay for 2 adults at Sheraton Ottawa Hotel on Dec 12, 2026 start from ₩169,562, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for CAD 40 per day.

What time is check-in at Sheraton Ottawa Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Ottawa Hotel?

Check-out is at noon. Late check-out is available for CAD 75.00 (subject to availability).

Where is Sheraton Ottawa Hotel located?

Located in Downtown Ottawa, this hotel is within a 10-minute walk of Rideau Canal, Parliament Hill, and Rideau Centre. Rogers Centre Ottawa and University of Ottawa are also within 15 minutes. Parliament Station is only a 2-minute walk and Lyon Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Ottawa Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 620 out of 1035 reviews
Rating 8 - Good. 264 out of 1035 reviews
Rating 6 - Okay. 88 out of 1035 reviews
Rating 4 - Poor. 32 out of 1035 reviews
Rating 2 - Terrible. 31 out of 1035 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good!!!
Stayed 2 nights in Nov 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emplacement excellent Déplu,rien
Stayed 2 nights in Nov 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Pool is out of commission.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait! Nous sommes des habitués de cet hôtel à chaque fois que nous allons à Ottawa. Nous sommes prêts de tout au centre ville de Ottawa. Nous donnons un 5 étoiles pour tout .
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My room is very clean professional staff
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness
I have stayed at this hotel many times over 40 years. The hotel is due for a refurbishment. It is my understanding that this will start in under 2 years. There may be a pool again some day. The bathrooms need fitting up but the older fixtures still work fine but the shower could use a little more pressure. The major disappointment this visit was with the breakfast service and the uneven application of the breakfast included rate for the room. In the past the buffet breakfast was something to write home about and one of the reasons we selected that rate. The buffet breakfast was discontinued about 6 months ago and not mentioned in the hotels website. Breakfast is now a la carte but the menu is very good. Day one we were told with our meal vouchers we could order anything on the menu and we did. Day 2 we had 3 guests and the bill came to $182 plus our 2 vouchers, the extras such as yogurt and fruit etc. that we ordered with the vouchers were charged separately on the bill. Being with guests we accepted what we thought was a mistake rather than going over every item on the bill. On day 3 we were told our vouchers only applied to the items on the left side of the menu and what we were ordering on the right side was extra. After explaining our conversation on day 1, and I believe they checked, they relented and allowed us to order yogurt, fruit and danishes from the right side. Also day 2 we had no towels after the room was made. I also don't like paying for $40 a night to park.
Stayed 3 nights in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not a four star!!!!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hot water was not always hot enough when I showered.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Séjour d'une nuit passé en famille. Le personnel était sympathique, bien qu'un peu strict sur l'heure du check-in. On nous a demandé d'attendre 15-20 minutes au comptoir pour qu'il soit 15h précises ou de revenir. Sinon, les chambres sont très bien, spacieuses, comfortables et en bonne condition (le bain et la toilette sont un peu démodés, mais ça va quand même). Par contre, les fenêtres sont minces et mal insonorisées. On entendait les autobus passer constamment. On restait seulement une nuit, alors c'est allé, sinon il aurait fallu trouver une autre solution. Aussi, le déjeuner n'est pas un buffet tel qu'il était indiqué lors de la réservation (je ne me souviens plus si la mauvaise information venait du site de l'hôtel ou d'Expedia, mais il faudrait la corriger). Enfin, nous avions écrit à l'avance pour demander de confirmer qu'il y avait un stationnement avec borne de recharge alors que c'était un critère important, mais personne nous a répondu, et il n'y avait évidemment pas de borne, seulement un stationnement à 40$/nuit. Heureusement, juste à côté, il y avait des stationnements intérieurs à 10$/nuit (la fin de semaine), avec recharges gratuites en plus. De manière générale, l'hôtel était bien (sauf pour le bruit qui est vraiment problématique, du moins sur la rue avant, du 4e étage), le personnel aussi, mais je crois quand même que le prix est élevé pour ce qu'on a (à la fois pour la chambre et particulièrement pour le stationnement). Merci pour le séjour!
Stayed 1 night in Oct 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
We booked a room with 2 double beds, when we got to our room, there was one double bed and one twin. When I called the front desk to let them know of the error, the agent asked me "how do you know it's a twin bed?" instead of either taking my word for it or looking at their own system to confirm that the room we were assigned was in fact a room with a twin bed. Once I told them that I can see the bed is physically smaller than the one next to it, plus it only has one pillow, the agent told me in a frustrated tone that if I went back downstairs, she would see if there was anything else available. Luckily by the time I got downstairs I was able to talk to a much more pleasant front desk agent. Our room ended up being just okay, we've stayed in worse, but it wasn't worth the money. The breakfast is also advertised as having a buffet option, but we arrived to discover that they had taken that away months ago, but hadn't updated their website. The breakfast was a bunch of frozen food we could've purchased at a grocery store. At lease the waitstaff was nice!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities
I thought Sheraton was a thing, but it's not. Room was ok. Couple of towels were forgotten from previous customer over bathtub curtain. Pool was closed, only knew about it after reservation. I ordered breakfast without bacon. It took forever, then came with bacon. I told the guy I had to go for a meeting and don't have time to make another one, only 3 minutes. He left me talking and rushed to the kitchen to make another one within the time !!! I left. The two people working at the restaurant for breakfast make it like a fishmaret, talking to clients from distance, yelling to each other and making it very noisy. Internet kept disconnecting first night and I had to use my phone data. The benefit, it was close to my work!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Cleaned room
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk team excellent.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and well maintained.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Stayed for three days. Great location for walking. Parking is valet and was for 40 dollars a night, (expensive) staff were great to talk to and helpful. The room was dated and there were water stains on the blackout blinds/curtains that leads one to believe that the room is rarely deep cleaned Also the shower head and water gauge handle was loose and was hard to manage for water temp.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was excellent the staff was really friendly, helpful, and did an excellent job with room cleaning. I would definitely recommend it to anyone travelling to downtown Ottawa it is affordable and great. The staff even got a taxi ready for me do an early morning leave. Thank you for the wonderful service and hospitality!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le petit déjeuner est moyen De plus le petit déjeuner était payé lors de la réservation de la chambre mais il fallait réclamer un voucher à l’accueil pour le présenter au restaurant
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went really well
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and place to stay
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très confortable
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so impressed with the cleanliness of this hotel. Having a very spacious room with comfortable beds. It also has an exceptionally, helpful and friendly staff. Our total stay here was a very enjoyable experience. 😊👍
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met expectations as a Sheraton.
Stayed 4 nights in Aug 2026