Ottawa - Southeastern Ontario, Ontario hotel rooms at the Independent

"All was perfect, the breakfast was very good, the staff was awesome"

"Rooms clean and comfortable. Rooms smell good. Coffee maker great. It would be nice if tea bags were supplied in rooms"

"The staff were great as was the room and location. Brealfast was very good as well."

"5 stars"

"From the beginning there was disappointment. They could not access my confirmation with Expedia. I had to insist that was the rate i was paying and not more. I had to request refill room products 3 times before they delivered. Our TV was not working at first. There was no free continental breakfast. There was no room tidy up. The reception desk staff were pleasant and helpful, to a degree. "

"I do not think this hotel is worth the price. The rooms are run down and cleanliness could be improved. There was hair in the bathroom sink and shower. The walls are quite thin and you can hear other people in their room or hallways. Balconies are poorly kept and crumbling in some areas. The bed is comfortable and staff were kind and helpful. "

"Propreté des lieux, corridors et chambres."

"I was not satisfied with the cleanliness of the room. Although they made an effort to tidy and clean it after I expressed my concerns, I believe the rooms in this hotel require a deep cleaning. That said, the staff were very friendly, polite, and helpful."

"Comfortable stay plus lot of food options for breakfast "