“Excelente servicio y atenciones por parte del personal. Las instalaciones necesitan actualizarse, algunas renovarse y otras mejorarles el mantenimiento.”
“This is my 3rd time staying in this hotel in the past year. Thanks to the incredible service that I received at the front desk check in. Courtesy of the young lady from Medellin. This was by far the best stay that I have had at this hotel. She was extremely serviceable & very attentive. Not only during check-in but throughout our entire 4 days stay. The hotel & guests are very fortunate to have her be part of the experience. ”
“Hotel was under construction. Suite is not recommendable as it seems that 2 single rooms were combined, and hight of room was too shallow. Don't know how's other rooms in tower 1 cuz the Suite i stayed was located old one. In general, service was good anyway.”
“Muchas gracias a todo el personal del hotel, que te hacen sentir como una familia desde que llegas. En especial al Sr. Alexander en la Recepción, por ser tan atento, su amabilidad y excelente servicio. En el Restaurante a los chef: Jose y Sebastian, por su exquisita comida, su carisma, amabilidad y buen servicio.
Gracias por tanto, Cali. Muy agradecido. ”
“I had a great stay at this hotel and received a warm welcome from the staff, which made me feel right at home. Even though the property is older, it has a lot of charm. That said, some updates are definitely needed, such as fixing the room floors and taking care of a few repairs. With a little maintenance, this place could be even better.
Thank you !!”
