6/10 - 괜찮아요
Natalia 님, north miami beach
아이를 동반한 가족 여행
2026년 3월 16일
좋아요: 숙박 시설 상태 및 시설
The room size was adequate and the location acceptable, but unfortunately several aspects of our stay were disappointing.
Breakfast was offered for €8 per person, but the quality did not justify the price. The options were extremely limited: a coffee, two slices of ham, a croissant placed on a tray, and a small slice of lemon cake. There were no real choices available, which made the price feel excessive for what was provided.
The mattresses were very hard and uncomfortable, and the pillows were also of poor quality, making it difficult to rest well.
Housekeeping service was minimal. During our five-night stay, towels were changed only once or twice and the beds were not properly made most of the time.
Communication before arrival was also challenging. When we arrived around 6 p.m., there was no staff at the property and no prior instructions on how to access the building. After several messages and phone calls, we finally received the necessary information. Arriving at night with a child and no guidance was not a pleasant experience.
Overall, while the room itself was acceptable, the lack of communication, poor breakfast value, and limited service made the stay below expectations.
Natalia
2026년 3월에 5박 숙박함