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Tideline Palm Beach Ocean Resort and Spa

4.0 star property
Oceanfront boutique resort on Palm Beach offers a private stretch of sand, beachside dining, and a peaceful pool area for relaxation

Choose dates to view prices

Tideline Palm Beach Ocean Resort and Spa, near Lake Worth Beach, offers a private beachfront for sunbathing, beachside dining, spa services like manicures and pedicures, and a serene outdoor pool area with umbrellas.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
The current price is ₩312,797
₩425,792 total
includes taxes & fees
Jul 26 - Jul 27

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 King Bed, Ocean View (Signature King Balcony Oceanfront)

A balcony with a view of a modern building and palm trees.

Deluxe Room, 1 King Bed, Ocean View (Signature King Balcony Oceanfront)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds, Ocean View (Queen Balcony Ocean View)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Ocean View (Queen Balcony Ocean View)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Ocean View (King Oceanfront)

A hotel room with a large bed, bedside tables, a desk, and a view of the ocean.

Deluxe Room, 1 King Bed, Ocean View (King Oceanfront)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Garden View (King Balcony Garden View)

A modern hotel room with a large bed, a desk, and a TV.

Standard Room, 1 King Bed, Garden View (King Balcony Garden View)

9.6 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Garden View (Two Queen Beds with Balcony Garden Vi)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Standard Room, 2 Queen Beds, Garden View (Two Queen Beds with Balcony Garden Vi)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Ocean View (King Balcony Oceanfront)

A hotel room with a large bed, a desk with a lamp, a view of the ocean through a sliding door, and a painting of a sunset.

Deluxe Room, 1 King Bed, Ocean View (King Balcony Oceanfront)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Pool View (King Pool View)

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Standard Room, 1 King Bed, Pool View (King Pool View)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Ocean View (King Balcony Ocean View)

A modern hotel room with a large bed, a desk with a chair, a bench, and a large window offering a view of the outdoors.

Deluxe Room, 1 King Bed, Ocean View (King Balcony Ocean View)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for King Balcony Garden View Accessible

A modern hotel room with a large bed, a desk, and a TV.

King Balcony Garden View Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Garden View (Queen Balcony Garden View Accessible)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Garden View (Queen Balcony Garden View Accessible)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Pool View (King Pool View Accessible)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Standard Room, 1 King Bed, Pool View (King Pool View Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for DOUBLE GARDEN VIEW TWO QUEEN BEDS

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

DOUBLE GARDEN VIEW TWO QUEEN BEDS

  • 23 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free wired internet

DOUBLE WITH BALCONY

  • Sleeps 4
  • Free wired internet

DOUBLE DELUXE WITH BALCONY

  • Sleeps 4
  • Free wired internet

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₩281,536 total
includes taxes & fees
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About the neighborhood

Located in Palm Beach, Tideline Palm Beach Ocean Resort and Spa is on a private beach. The Society of the Four Arts and Henry Morrison Flagler Museum are cultural highlights, and some of the area's notable landmarks include Worth Avenue and Clematis Street. Don't miss out on a visit to Palm Beach Zoo & Conservation Society. Looking to get your feet wet? Water skiing, parasailing and swimming adventures can be found near the property. Visit our Palm Beach travel guide
Map
2842 South Ocean Boulevard, Palm Beach, FL, 33480

What's nearby

  • A white house with a black door, surrounded by lush greenery and palm trees.
    Ocean Boulevard
    1 min walk - 0.0 km
  • A beach with a pier extending into the water during sunset.
    R.G. Kreusler Park
    1 min walk - 0.1 km
  • A sandy beach with umbrellas and people relaxing.
    Lake Worth Beach
    8 min walk - 0.7 km
  • Lake Worth Casino Building and Beach Complex
    5 min walk - 0.4 km
  • Palm Beach Par 3 Golf Course
    2 min drive - 1.8 km

Getting around

  • Lake Worth Station
    8 min drive
  • President Donald J. Trump Intl. Airport (PBI)
    13 min drive

Restaurants

  • Benny's on the Beach
    8 min walk
  • Four Seasons Resort Palm Beach
    3 min walk
  • Acqua Cafe
    2 min walk
  • Monada Cafe
    18 min walk
  • Oceano Kitchen
    3 min drive

About this property

Tideline Palm Beach Ocean Resort and Spa

  • Upscale boutique hotel renovated in 2024 and located near Lake Worth Beach
  • Located close to Palm Beach Zoo & Conservation Society and Worth Avenue, Tideline Palm Beach Ocean Resort and Spa provides a poolside bar, a terrace, and a garden. With a private beach, beachfront dining, and sun loungers, this hotel is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a deep-tissue massage, and a facial at Tideline Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room wired internet.
  • Additional perks include:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free bicycle rentals, valet parking (surcharge), and water sports equipment
    • Beach umbrellas, wedding services, and massage treatment rooms
    • A porter/bellhop, smoke-free premises, and meeting rooms
    • Guest reviews say great things about the beach locale and helpful staff
  • Room features
  • All 134 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with designer toiletries and showers
    • 55-inch LCD TVs with premium channels
    • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Brandon's Palm Beach
  • Mizu

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas
  • Water sports equipment

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • 7,156 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Renovated entire property - January 2024
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 69 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 169.50 will be collected before check-in.
  • Resort fee: USD 50.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room coffee
  • Internet access
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 69 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Tideline Palm Beach Ocean Resort and Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at Tideline Palm Beach Ocean Resort and Spa?

As of Jul 23, 2026, prices found for a 1-night stay for 2 adults at Tideline Palm Beach Ocean Resort and Spa on Jul 26, 2026 start from ₩312,797, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tideline Palm Beach Ocean Resort and Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 69 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 35 per night. Valet parking is available for USD 35 per night.

What time is check-in at Tideline Palm Beach Ocean Resort and Spa?

Check-in begins at 4 PM. Late check-in is available during limited hours.

What time is check-out at Tideline Palm Beach Ocean Resort and Spa?

Check-out is at 11:00 AM.

Where is Tideline Palm Beach Ocean Resort and Spa located?

This Palm Beach hotel is on the beach, 0.4 mi (0.7 km) from Lake Worth Beach, and within 6 mi (10 km) of Palm Beach Zoo & Conservation Society and Worth Avenue. The Society of the Four Arts and Henry Morrison Flagler Museum are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tideline Palm Beach Ocean Resort and Spa Reviews

7.8

Good

8.0

Cleanliness

7.6

Amenities

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 213 out of 424 reviews
Rating 8 - Good. 61 out of 424 reviews
Rating 6 - Okay. 61 out of 424 reviews
Rating 4 - Poor. 39 out of 424 reviews
Rating 2 - Terrible. 50 out of 424 reviews

Reviews

Verified

2/10 Terrible

Michele

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel rooms had mold in them. It was like a ghost town there!
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Shaleena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean front desk staff was kind
Stayed 2 nights in Jul 2026
Verified

2/10 Terrible

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good but the restaurant is too expensive
Stayed 3 nights in Jul 2026
Verified

6/10 Okay

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was a nice staff and I would stay here again because of the convenience of the beach and it was clean. But, there is not much information provided anywhere so you have to ask for everything. The wait staff for food are terrible. No personality, act like it's killing them to wait on you. We were the only people there for lunch. The lightning in the rooms is terrible. Light over the toilet working sometimes. No clock at all in the room. They allow dogs so be prepared for ones that bark the whole time that the owners leave them alone in their room. The rooms are sound proof between walls but not doors so you hear everything that happens near the doors or in the hallways. The amenities are abundant in the bathroom. Water pressure in the shower is poor. You might as well use valet because you pay the same price to park 10 feet from the door, if you park it or they do. They don't tell you that until you are checking out. Additional $35 a day parking fee. That is a complete rip off. The place was empty so charging people on top of the additional resort fees is a ripoff. The beach is covered in seaweed and the water as well so it's not enjoyable.
Stayed 3 nights in Jul 2026
Verified

6/10 Okay

Anthony R

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We Loved the Outdoor Pool ,, But there are NO CABANAS to use or rent .. they are there but in a terrible disrepair . Very disappointing . No outdoor bar either , again disappointing . Floors very dirty everywhere , balconys in the Room full of corrosion on door frames , broken tv wall supports , phone in room broken .. no ice machines . Beautiful location , going to crap because of lack of maintenance and any money being put back into the property .. first time here , should have been a happier memory .. very unfortunate.
Stayed 1 night in Jul 2026
Verified

2/10 Terrible

Valdrin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden fees, and unauthorized charges! Scam
Stayed 7 nights in Jul 2026
Verified

6/10 Okay

Kurt

Liked: Cleanliness, staff & service
The hotel is good for the price. It has been undergoing renovations and the rooms are very nice as is most of the physical property. Only 1 elevator was working so waits could be long. The biggest problem was the lack of staff for the restaurants, the lobby bar and the pool. The staff that was there was excellent, but they were overworked and stressed. There was only 1 waitress at breakfast, not even a bus boy to help. It took 1:15 for breakfast. The food was very good when it arrived. Hopefully they get more staff as it has a lot of potential for a boutique hotel.
Stayed 1 night in Jul 2026
Verified

6/10 Okay

Lidia

I don’t understand how I could be charged an early check-in fee without anyone mentioning it at the front desk. In all the years I’ve stayed at hotels, I’ve always been informed of any additional charges before they were applied. I do not agree to pay a fee that was never disclosed to me. This morning, I asked the gentleman at the front desk what the charge was for, and he told me it was for the amenitiesnot for an early check-in. I would appreciate an explanation and ask that this charge be reviewed.as it was my choice if I wanted to pay 100 extra it will be nice to communicate
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Jul 2026
Verified

6/10 Okay

Natasha

Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms where nice and clean
Stayed 1 night in Jul 2026
Verified

2/10 Terrible

Judith

Disliked: Staff & service, amenities, property conditions & facilities
The AC was working. When we checked in we were told that it was just the “lobby”. We later learned that the person at the desk was told to lie and they knew it was a problem throughout most of the hotel. We had reserved/requested an upgraded room and even though the hotel was almost empty we were not given that room. We had a oceanfront view room however we had to keep the drapes closed to try to keep as much heat out as possible. There were very few lights in the room, so we were stuck in a hot dark room. It was miserable. There was supposed to be valet parking however we only saw a valet once. I would NOT recommend this hotel! We tried to move to the hotel next door (Four Seasons) however it was full due to the World Cup team from Portugal staying there. Although the Tideline has undergone a remodeling recently it is not a high quality hotel. There is a saying about putting lipstick on a pig….Don’t fall for the pictures. DO NOT stay at the Tideline.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay - can’t wait to return
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities
Everything was great except that the main lobby felt like the A/C was broken. It was humid and hot.
Stayed 2 nights in Jun 2026
Verified

2/10 Terrible

Heidy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with my stay. The hotel was dirty, and the price was far too high for the quality of the services provided. The air conditioning was not working properly, making the stay very uncomfortable. In addition, there was a bad smell throughout the entire hotel. Overall, I do not believe this hotel offers good value for the money, and I would not recommend it.
Stayed 2 nights in Jun 2026
Verified

6/10 Okay

Angel

Disliked: Property conditions & facilities
AC was very noisy. No desk or space designated for laptop if you are working offsite. No pen or paper to write on. TV remote is not user friendly ( we have to look in youtube how to operate the volume). Safe box is broken, not working. First room we were in , no extra chair, no garbage can. They moved us to another room, AC was still noisy, maybe a little better than the first. Beach staff were very friendly and helpful.
Stayed 6 nights in Jun 2026
Verified

4/10 Poor

Rita

Disliked: Amenities, property conditions & facilities
There is no customer service. We’ve been staying by at this hotel for years however the level of service is not up to par. The beach service is just about the only part that is good as the waiters run around and try their best to help us settle in. The staff inside the hotel are few far and in between and sometimes not even there.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Melissa Gisele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the beach access and pool!
Stayed 2 nights in Jun 2026
Verified

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar demasiado costoso para tan poca cosa. Habitaciones básicas no muy limpias , en el área de la piscina el personal sentado sin cambiar los foros de las camillas de las personas q ya lo habían utilizado , puesto q uno mismo tiene q atenderse. Las habitaciones no tienen microondas. Muy básico todo
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great spot. Staff was incredible. I would definitely return and I’ve already recommended it to three friends.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaned
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Rodrigue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just keep the good work.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was very nice although sauna was not operating and spa was not staffed properly. Could not accommodate new appointments.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

vinh k

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Camryn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean. There was hair everywhere, especially in the bathrooms. Service by the beach was slow and took a long time for chairs / umbrella to even be acquired. Walls were so thin I could hear room neighbors doing the bare minimum of talking. Valet service was nice at arrival but ignored opening doors / closing doors after the initial arrival. Drinks were disgustingly when ordered and poolside waiter was very inattentive when bringing this up. Wanted to visit spa but did not want to risk having yet another bad experience. Not great service at luxury prices, I will not be returning.
Stayed 3 nights in Jun 2026
Verified

6/10 Okay

Maria Caridad

No fue lo q imaginaba en cuanto al desayuno y restaurante ,pero el personal fue muy atento.
Stayed 1 night in Jun 2026