Panama Canal Zone, Panama hotel rooms at the Independent

"The hotel was nice...I had a problem with housekeeping not leaving face towels or leaving one, when there were two people in the room...was a lot of noise for two nights...had a wedding reception there, did not get to sleep until around four in the morning because of the loud music...ate dinner there a few times, food was good...not sure I would recommend because of those two issues"

"This was our least favorite resort that we have been to. No one was outside to help with our bags Every resort we have been to, they greet you with a drink, get your bags and show you to your room. They pointed the direction of the room to us. We ordered room service that took two hours for two sandwiches and two cups of soup and it was not good at all. The restaurants were delicious, The international buffet was not very good. The pillowcases had makeup all over them. It took over an hour to get them to bring new ones. My husband did talk to Jack at the front desk who was very apologetic but it didn’t fix things. Ms. Goodrich in charge of beverage and food came to find us at one of the restaurants and apologized and gave us her number to call if we wanted room service or had any problems. She was very sweet and we appreciated her kindness. We did enjoy the preferred club and the preferred pool was quiet for the most part. I do wish that the restaurants had a few more choices for entrees. We did get a room with an ocean view and it was a beautiful view."

"Unfortunately the restaurant menu was very limited and breakfast was expensive. Few options for dinner limited. If you are a tourist I would recommend staying in the Old Town District"

"Nice stay great location and friendly staff"

"Good breakfast, fresh fruits. omelette station."

"The staff were friendly. I was on 4th floor. Not sure if there had been a leak as wardrobe was really damp smelling. Uber eats deliver to hotel and pool is open from 9am. The air conditioning unit needed an upgrade was really loud with bright lights also there wasn't a fridge in the room. It's handy for airport, but I would only stay again if I had a flight at a silly time"

"Staff were very nice and the place was clean. Only problem i had was they have very very poor wifi. Cost is really good based on other hotels. There will be my go to if i travel to Panama again. "

"Good"

"Breakfast was delicious. Everyone we met was ready and willing to make sure we were happy. The pool was warm and delightful. The mall is a shopper's paradise. The property is a little dated, but so are we. The temp of the water when showering was a little wonky. I also was looking forward to a bath, but the drain cover wouldn't stay closed. No biggies. Overall, great experience. "