"Review of Summit Rainforest & Golf Resort, Panama
Overall, our experience at Summit Rainforest & Golf Resort in Panama was good, and the property itself is absolutely beautiful. The views are breathtaking, the grounds are peaceful, and we felt safe throughout our stay. There was a visible security presence, and we also saw police in and around the property, which added to our sense of comfort. My children enjoyed the pool, and we also enjoyed the butterfly tour, which was a lovely experience.
However, we did experience some challenges at the beginning of our stay. Our first room had issues with the air conditioning, which would not stay on properly and seemed to cause a lot of condensation on the floor. We reported the issue, and although someone was sent to address it, the problem continued the following night. We also had difficulty getting assistance from the room because the telephone was not working, so we had to go downstairs to speak with the front desk directly. At one point, we were told that the issue may have been caused by the balcony door being opened, but we had not opened the balcony door at all.
The hotel did offer to move us to another room, but when we viewed that room, we noticed what appeared to be a mold issue. Additionally, the closet light in that room would not turn off unless the breaker was turned off, which would have made it difficult to sleep in complete darkness. Because of those concerns, we"
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