Panduwasnuwara, North Western Province hotel rooms at the Independent

"Such a bad experience! Horrible service and rude staff. The lady in the front desk would not let us check in, claiming that she didn’t have our reservation even do we had already paid. I do not recommend this place! Wrong address and phone number And I still haven’t received my money back."

"Spent some good time. The room, pool, ground, food and finally the beach view all together I had an excellent experience. Thank you "

"Staff was friendly & welcoming, property needs improvement. It was slippery when raining due to leaking roof way to the room , Room itself cleaned. Apart from there was a spit on the wall ( phlegm ) No television, there was a plug it was a electrical hazard exposed wire, no toiletries . View from the room lovely see front. Can get a cheap tuktuk to the town. "

"Lovely hotel. Staff were very courteous and helpful. Excellent Sri Lankan style food, cold beers, and beautiful grounds and lovely swimming pool. Rooms were spacious, clean and had AC and a fan. Thoroughly recommend it. "

"I tried to check in on the day at Ayowa Grand Hotel and the Hotel management refuse to let us check in saying they did not received money I paid on line! I have the proof from commercial bank that I paid 91.98 USD for the 2 rooms I booked but the hotel management refuse demanding I pay again and check in. Ayowa hotel management says that they have not registered with Hotels .com and they have similar cases before where hotel.com charging the customer but not paying the hotel. It looks both of...

"Pleasant stay."