“Checked in on Thursday and checked out on Sunday. This is the second year in a row during a yearly visit home to Lubbock where the pool was closed due to maintenance issues. Friday, slept in and did not request cleaning or bath towel service, requested do not disturb. Saturday morning I requested towel service and room cleaning. Was with family all day in Lubbock then returned around 11:30 pm to find room was not cleaned nor were there new bath towels. Called the front desk to request fresh...
“Checked in on Thursday and checked out on Sunday. This is the second year in a row during a yearly visit home to Lubbock where the pool was closed due to maintenance issues. Friday, slept in and did not request cleaning or bath towel service, requested do not disturb. Saturday morning I requested towel service and room cleaning. Was with family all day in Lubbock then returned around 11:30 pm to find room was not cleaned nor were there new bath towels. Called the front desk to request fresh...
Steven