โGreat little hotel. Rooms were clean,comfy, and very quiet, even tho right near the i5. Convenient location with gas stations, McDonalds, Starbucks, 7/11, and a few small restaurants, all next door.
Only small "eh" I have, is the $10 parking charge per vehicle.
Other than that, great hotel at an affordable price. Would def book again.โ
โWas skeptical of a motel claiming to be the โbest motelโ but was pleasantly impressed by my stay. The guy working the check in was extremely friendly and left a lasting impression. This property has a gated parking lot, which I was thankful for after realizing I left the window down in the car overnight. The room was pleasant and mostly clean, with my only complaint being the floor making my feet dirty. During check out, one of the housekeepers saw I was heading to check out and took the key...
โExpansive continental breakfast, packaged food but decent quality. Not full of HFC.
The hotel is dated, but maintained. No musty or unpleasant odors in common areas nor my room. The full sized fridge & microwave in my room were clean.
Dispenser at bathroom sink marked lotion, filled with hand soap. No amenities offered. Major issue: a permanently stained undersheet was used. Eventhough no contact with skin, the idea is gross. Clearly the hotel has a limited budget but come on, replace...
โWe absolutely loved our stay at this beautiful hotel. The historical yet contemporary vibe made it feel special and unique. The daily rug in the elevator was our fave! The staff were incredibly kind and accommodating, and our room was lovely. Highly recommendโand weโll definitely be back!โ
"pros:
- If coming from the airport, taking the link train and getting off at Symphony station is very close to the hotel.
- Located in downtown, so itโs convenient for both going to the convention center and sightseeing.
- Relatively affordable price.
cons:
- The slope on Seneca Street is quite steep. It was really tough pulling a suitcase from Symphony hall station to the hotel.
- If booking through a third party (e.g., Hotels.com), they hold a $200 INCIDENTAL charge. This is a policy, but there was no prior notice about this. -> Fortunately, it was refunded immediately after checkout.
- The Wi-Fi speed in the room was surprisingly slow. It was noticeably slower compared to other places like cafes or the convention center.
- The staff was unfriendly, especially the woman at the front desk in the afternoon. I asked if I could change rooms because the Wi-Fi speed was too slow for my work, and her response was, "Moving to a higher floor wonโt make the Wi-Fi faster." When did I ask to move to a higher floor? I donโt understand her attitude. To add, they didnโt change my room.
- In terms of room assignments, I noticed that the hotel tends to assign people of color to lower floors when using the elevator.
"
