승마

파테르노스테르 호텔 여행 후기

3 out of 5
파테르노스테르 호텔
St. Augustines Road, Paternoster, Western Cape

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 19개 이용 후기 중 10개" "
평점 8 - 좋아요. 19개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 19개 이용 후기 중 1개" "
평점 4 - 별로예요. 19개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 19개 이용 후기 중 2개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

ANTON

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Francis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location , the only thing we disliked was smoking in the bar
2022년 9월에 3박 숙박함

6/10 - 괜찮아요

Nicky

2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Andreas

2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Shahied

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
PaterNoster Hotel Experience
Excellent, just fantastic
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Benda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very impressed with the new upgraded rooms.
2021년 9월에 1박 숙박함
답변 제공: Elmare Carosini 님, 2021년 10월 14일
Good day Thank you very much. We can hopefully finish our upgrading of the rest of the Hotel by 2022. Regards Elmare Carosini - Paternoster Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed the stay. Comfortable, clean and good location.
2021년 9월에 2박 숙박함
답변 제공: Elmare Carosini 님, 2021년 10월 14일
Good day So happy you enjoyed your stay. Please visit us again. Regards Elmare Carosini - Paternoster Hotel

10/10 - 훌륭해요

junovan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Timeout
Fantastic clean and was my 2nd trip no complaints it's a winner breakfast as always delicious
2020년 12월에 2박 숙박함
답변 제공: Elmare Carosini 님, 2020년 12월 22일
Hello Junovan Thank you very much for leaving us a great review. Hope to see you soon again. Regards Elmare Carosini

8/10 - 좋아요

Gerda

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
worth the 3 star
2020년 3월에 1박 숙박함
답변 제공: Elmare 님, 2020년 3월 20일
Dear Gerda Thank you for taking the time to leave a review. Kind Regards Elmare Carosini

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central neat and tidy hotel
Came to attend a wedding and decided to stay overnight. Very happy with my stay at the hotel as it was neat and tidy and the bed was so comfortable. The hotel is very central so I'd definitely stay there again.
2020년 1월에 1박 숙박함
답변 제공: Anja 님, 2020년 1월 16일
Good morning, Thank you for taking the time to leave such a great review!

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old charme and great, friendly service
2019년 11월에 1박 숙박함
답변 제공: Anja 님, 2019년 11월 4일
Good afternoon Frank, Thank you for the lovely review! Please come and visit us again. Kind regards, Anja Raubenheimer Reception

10/10 - 훌륭해요

mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
best place for a really relaxing weekend away.
2019년 3월에 2박 숙박함
답변 제공: Anja 님, 2019년 4월 7일
Good morning Mark, Thank you for the lovely review, please come and visit us again! Kind regards, Anja Raubenheimer

2/10 - 너무 별로예요

Margaret

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Awful experience
The room had no natural light as it was in a corridor.During our stay there were 2 power cuts and even though it was broad daylight the room was in complete darkness. We were given an oil lamp which filled the room with black smoke. The noise level was very poor, we had to put up with listening to the couple in the room next door love making several times. We were extremely disappointed and won't ever recommend it to anyone
2019년 3월에 1박 숙박함
답변 제공: Anja 님, 2019년 4월 9일
Good morning Margaret, I apologize for your experience, the no view rooms are, as in the name, no view and the power cuts are load shedding implemented by our government to conserve electricity, unfortunately we have no control over load shedding. The oil lamps are sometimes tricky to navigate and yes, if you have the flame too big, it does make black smoke, we are in the process of replacing the oil lamps with battery operated lamps to light the rooms during load shedding. We are currently in the process of updating the Hotel rooms and are exploring different options to cancel out the noise between the rooms. Thank you for the valuable feedback and please be assured we will do our best to resolve all the issues. Kind regards, Paternoster Hotel Team member.

4/10 - 별로예요

Catharine

For what you pay and what you get I think you need to up grade
2018년 12월에 1박 숙박함
답변 제공: Anja 님, 2019년 1월 4일
Good morning Catharine! Thank you for your feedback, I am happy to say we are in the process of updating the Hotel. Please come and visit us again to rate our process. Kind regards, Anja Raubenheimer Paternoster Hotel

10/10 - 훌륭해요

Craig 님, Liverpool, England

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to beach.
Excellent value, clean and comfortable. Good choice of breakfast and an excellent bar for afternoonand evening. Close to good restaurants and the beautiful beach.
2018년 1월에 2박 숙박함
답변 제공: Anja 님, 2018년 1월 17일
Hi Craig, So glad you enjoyed your stay with us! Please come and visit again soon! Kind regards Paternoster Hotel team

10/10 - 훌륭해요

junovan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Timeout2017
It was our 19th wedding anniversary and it was awesome time out. only bummer for me was the shower curtain, otherwise superb stay will do again. staff super, breakfast amazing!
2017년 12월에 2박 숙박함
답변 제공: Anja 님, 2018년 1월 10일
Hi Junovan, Thank you so much for your feedback! New shower curtains are on our to do list, so when you visit us again there will be brand new ones! It was an absolute pleasure to have you stay with us :-) Kindest regards, Paternoster Hotel team

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not happy
Kids were running n screaming in th hall from 7 o’clock, room was dirty with a small window looking in a boiler. Wifi limited to 100 mb n couldn’t even connect n tv wasn’t working. Only plus is the location n th friendly employees
2017년 12월에 1박 숙박함
Hi Maria, We are very sorry to hear that you were not happy, I apologize for only getting back to you now but we had problems with our Expedia Partner Central. All your concerns are very important to us so I want to thank you for your feedback! I am glad to report the room has a brand new television installed :-) We have contacted our Wi-Fi suppliers to resolve the issue you mentioned. Thank you so much and we hope to see you again soon! Kindest regards Paternoster Hotel Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함