“I would NOT recommend this hotel, the staff is very friendly but looked under pressure to follow certain things rather than providing good customer service.
1. it is on exhibition road where you may get stuck in traffic at certain times so if you are trying to catch a flight, it is very in predictable.
2. My family living in patna in order to visit us was asked for their ID and also told that they cannot give outside food - later they had me sign a waiver form - you cannot even do swiggy or...
“Terrible experience, was denied booking. Fraud. Everything was used sheets, pillow, blanket. No cleanliness. Avoid booking here else you’ll regret it.”
“staff at the hotel were helpful and friendly...and curious about us. We booked the largest room in the hotel (#303). This may have been a bad decision. Perhaps it was too far from the Wi-Fi router, but hotel Wi-Fi was mostly unusable. The TV is very far from the bed (the best place to sit and watch it). There aren't enough electric outlets in the room and the huge bathroom is mostly wasted space. There was no water for the large bathtub. The shower is just a shower head in the middle of the...
“1. Room was absolutely sparkling clean - towels, bed linen, floors, table chairs - all very clean
2. Dinner was very good, breakfast was ok.
3. Service was excellent - gentleman at reception was very efficient and kind.
As a solo woman traveller, i felt safe and comfortable”
“No pool, bathroom rooms smelled of urine a bit and they dint take western cards despite saying they do... staff us awesome but the GM has a smart attitude and mouth”