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Ostal Pau Université - Sure Hotel Collection by Best Western

2.5 star property
Pet-friendly hotel with free parking connected to a shopping center in Pau

Choose dates to view prices

Ostal Pau Université - Sure Hotel Collection by Best Western offers relaxation and convenience near Palais de Sports de Pau. Enjoy the on-site shopping mall, garden, and hair salon. Free in-room WiFi and luggage storage ensure a hassle-free stay.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Pet friendly
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is ₩101,793
₩115,797 total
includes taxes & fees
Nov 28 - Nov 29

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, Multiple Beds, Non Smoking (Shower Only)

Family Room, Multiple Beds, Non Smoking (Shower Only) | Individually decorated, individually furnished, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking (Shower Only)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Ceiling fan
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Comfort Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Ground Floor

Family Room, Multiple Beds, Non Smoking, Ground Floor | Individually decorated, individually furnished, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking, Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Ceiling fan
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Ground Floor (Twin bed on request)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Ground Floor (Twin bed on request)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Ground Floor

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms

Individually decorated, individually furnished, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
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About the neighborhood

Map
38 Rue Ronsard, Pau, Pyrenees Atlantiques, 64000

What's nearby

  • Casino Tranchant Pau - 2 min drive - 1.8 km
  • Palais de Sports de Pau - 3 min drive - 1.8 km
  • Zenith de Pau - 3 min drive - 2.5 km
  • Hippodrome de Pau - 3 min drive - 2.5 km
  • Beaumont Park - 4 min drive - 2.8 km

Getting around

  • Pau Station - 12 min drive
  • Pau (PUF-Pau - Pyrenees) - 15 min drive

Restaurants

  • ‪Cafétéria Tempo Resto - ‬4 min walk
  • ‪Chez Giovanni Trattoria - ‬3 min drive
  • ‪Quick - ‬5 min walk
  • ‪Au Bureau Pau - ‬8 min walk
  • ‪Brasserie Béarnaise - ‬3 min drive

About this property

Ostal Pau Université - Sure Hotel Collection by Best Western

Hotel near Zenith de Pau
Located close to Palais de Sports de Pau and Hippodrome de Pau, Ostal Pau Université - Sure Hotel Collection by Best Western provides a terrace, a shopping mall on site, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and a restaurant.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and access to a nearby health club
  • Express check-out, express check-in, and multilingual staff
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and offices.
Extra conveniences in all rooms include:
  • Heating and ceiling fans
  • Shower/tub combinations, hair dryers, and shampoo
  • Wardrobes/closets, highchairs, and cable channels

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₩95,536 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; EUR 12 for adults and EUR 6.90 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Shopping mall

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The front desk hours vary at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 6.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per day
Cribs (infant beds) are available for EUR 6.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.13 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6.90 for children
  • Pet fee: EUR 6.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 6.0 per day
  • Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

l'Hôtel Hotel Pau
l'Hôtel Pau

Frequently asked questions

Is Ostal Pau Université - Sure Hotel Collection by Best Western pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Ostal Pau Université - Sure Hotel Collection by Best Western?

As of Nov 21, 2025, prices found for a 1-night stay for 2 adults at Ostal Pau Université - Sure Hotel Collection by Best Western on Nov 28, 2025 start from ₩101,793, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Ostal Pau Université - Sure Hotel Collection by Best Western?

Check-in start time: 5:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Ostal Pau Université - Sure Hotel Collection by Best Western?

Check-out is at 10:30 AM. Late check-out is available for EUR 30 (subject to availability).

Where is Ostal Pau Université - Sure Hotel Collection by Best Western located?

Located in Le Hameau, this hotel is within 2 mi (3 km) of Palais de Sports de Pau, Zenith de Pau, and Hippodrome de Pau. Palais Beaumont and Boulevard des Pyrenees are also within 3 mi (5 km).

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Reviews

Ostal Pau Université - Sure Hotel Collection by Best Western Reviews

8.4

Very Good

8.6

Cleanliness

7.6

Location

8.4

Staff & service

8.6

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 93 out of 280 reviews
Rating 8 - Good. 141 out of 280 reviews
Rating 6 - Okay. 37 out of 280 reviews
Rating 4 - Poor. 9 out of 280 reviews
Rating 2 - Terrible. 0 out of 280 reviews

Reviews

10/10 Excellent

Simonida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was friendly and attentive
Stayed 1 night in Oct 2025

10/10 Excellent

Flavien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was smoking hot
Stayed 1 night in Sep 2025

8/10 Good

Elodie

Liked: Cleanliness, amenities, property conditions & facilities
Tout etait parfait
Stayed 3 nights in Oct 2025

8/10 Good

Heico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer, Lage und Parken waren gut
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo ha estado muy bien y la atención es magnífica
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness

Hotel a las afueras

Hotel a las afueras de la Ciudad
Stayed 1 night in Jul 2025

4/10 Poor

nathalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dommage

Hygiène limite Très mal isolé Petit dej restreint
Stayed 1 night in May 2025

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

accueil

très bon accueil
Stayed 1 night in Apr 2025

8/10 Good

michel

Liked: Cleanliness
Hélas mauvaise insonorisation de la chambre 222. Si votre voisin ecoutes la radio ou la Tv jusqu'à 1h du mat!!!! C est un problème. Sinon bien
Stayed 1 night in Feb 2025

8/10 Good

Christophe

Liked: Property conditions & facilities, room comfort
Petit dej léger
Stayed 2 nights in Jan 2025

8/10 Good

nathalie

Liked: Staff & service

Juste correct

Bien au premier abord mais finalement les joints de la vitre sur la baignoire sont sales Dommage Salle petit déjeuné dans l entrée bof Personnel très agréable et accueillant
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literie propre et confortable Le personnel est tres accueillant et de bon conseil
Stayed 1 night in Sep 2024

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nickel

Acceuil sympa et professionnel. Chambre propre et agreable. Bonne adresse pour les deplacements professionnels
Stayed 1 night in Aug 2024

10/10 Excellent

Jhony

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel très confortable, le personnels très sympathique, petit déjeuner complet, les chambres très confortable. Je recommande les yeux fermés, et bien sur je reviendrai.
Stayed 1 night in Aug 2024

8/10 Good

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

J’espérais mieux

Nous avons été reçus par un monsieur très sympathique à l’accueil, la chambre était petite mais très propre dommage qu’il y ait de la moquette partout (chambre, couloir, escalier), la climatisation était très bruyante on a été obligé de l’éteindre Et enfin, le petit déjeuner à volonté était très restreint, les quantités peu importantes, le choix limité, on osait à peine se servir , quel dommage
Stayed 1 night in Jul 2024

6/10 Okay

nancy

Disliked: Staff & service, property conditions & facilities
Das Frühstück war eine Katastrophe. Kleine schlechte Auswahl. Käse und Wurst lagen im warmen, sodass die Wurst schon eine ecklige Farbe annahm und unapetitlich aussah. Frühstück würde ich in dieser Unterkunft nicht empfehlen. Geht lieber irgendwo frühstücken. Hotel war umgeben von Parkplätzen, Abends war es laut bei offenen Fenster. Vom Hotel konnte man gut in die innen Stadt fahren. Im ganzen hat das Hotel nicht dem entsprochen wie ausgeschrieben. Leider
Stayed 3 nights in Jul 2024

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Personnel accueillant et bienveillant. Le service est au top, l’hôtel est bien situé. Chambre au top tout comme le reste de l'hôtel.
Stayed 1 night in Jun 2024

8/10 Good

Christophe

Liked: Cleanliness, property conditions & facilities, room comfort

Pau

RAS
Stayed 1 night in Feb 2024

10/10 Excellent

Dawei

Liked: Cleanliness, staff & service, property conditions & facilities
Tous sont bien, le service, les équipements, et j'adore le resto qui est près l'hôtel! Un point un peu mal, c'est l'insonorisation.
Stayed 1 night in Sep 2023

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Buena atención, silencio , buen petit desayuno
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

No era del todo lo que parecía al reservar

No se duerme mal del todo, pero la descripción de lo que ofrecen no es correcta. La cama doble, no era tal, eran dos colchones individuales unidos. La media pensión ofrecía 6 restaurantes para cenar, pero solo fueron 5 y ninguno de comida francesa, todos de bajo precio y poco reputados en internet. Desayuno muy sencillo, con bastante repostería pero muy poco salado, sin jamón ni embutido ni agua. Habitaciones un poco ruidosas por la mañana. Buen aparcamiento, ducha moderna, gran escritorio en la habitación. Camas cómodas. Recepcionistas muy amables. Por ser silver tenía derecho a 2 bebidas pero en el hotel no sabían nada. Si la descripción hubiese sido acorde a la realidad, quizás le habría dado 4 estrellas. Se puede venir, pero sin cena.
Stayed 1 night in May 2023

10/10 Excellent

Marie Noëlle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix.

Personnel agréable.Petit dejeuner très bon.( le dimanche un riz au lait maison top!!) Bonne adresse.Juste un lit 2 personnes que j'aimerais plus grand.
Stayed 2 nights in Mar 2023

10/10 Excellent

Arlette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait..personnel super gentil et très agréable ! Propreté au top! L'hôtel est très beau.
Stayed 1 night in Aug 2022

8/10 Good

joao filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable

Impeccable rien navire a niveau de propreté très bien petit déjeuner impeccable et communication cinq étoiles j’arrivé en retard j’ai pas eu de problème pour récupérer ma clé tout était prêt je recommande fortement
Stayed 1 night in Jul 2022