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Rock 'n Reef Hotel

3.0 star property
Ocean view breakfasts start the day at this beachfront hotel where kayaking adventures and garden surroundings create a perfect balance of activity and relaxation

Choose dates to view prices

Rock 'n Reef Hotel near Padang Padang and Bingin beaches offers ocean views from its restaurant. Guests can snorkel or kayak in the morning, then relax at the bar or by the children's pool with sun loungers. The beachfront property includes a spa tub and helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Restaurant
  • Air conditioning
  • Bar
The current price is ₩143,081
₩173,128 total
includes taxes & fees
May 3 - May 4

Room options

View all photos for Deluxe Bungalow

Deluxe Bungalow | Minibar, in-room safe, soundproofing, bed sheets

Deluxe Bungalow

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Bungalow

Deluxe Bungalow | Minibar, in-room safe, soundproofing, bed sheets

Deluxe Bungalow

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Bungalow

Deluxe Bungalow | Minibar, in-room safe, soundproofing, bed sheets

Deluxe Bungalow

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bungalow

Deluxe Bungalow | Minibar, in-room safe, soundproofing, bed sheets

Deluxe Bungalow

  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bungalow

Deluxe Bungalow | Minibar, in-room safe, soundproofing, bed sheets

Deluxe Bungalow

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bungalow

Deluxe Bungalow | Minibar, in-room safe, soundproofing, bed sheets

Deluxe Bungalow

  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Bungalow

Deluxe Bungalow | Minibar, in-room safe, soundproofing, bed sheets

Deluxe Bungalow

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bungalow

Deluxe Bungalow | Minibar, in-room safe, soundproofing, bed sheets

Deluxe Bungalow

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bungalow

Deluxe Bungalow | Minibar, in-room safe, soundproofing, bed sheets

Deluxe Bungalow

  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bungalow

Deluxe Bungalow | Minibar, in-room safe, soundproofing, bed sheets

Deluxe Bungalow

  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bungalow

Deluxe Bungalow | Minibar, in-room safe, soundproofing, bed sheets

Deluxe Bungalow

  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Pecatu, Rock 'n Reef Hotel is on the beach. Beachwalk Shopping Center and Eat Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Padang Padang Beach and Bingin Beach. Waterbom Bali and Circus Waterpark are also worth visiting. Take an opportunity to explore the area for water adventures such as surfing/body boarding. Visit our Pecatu travel guide
Map
Jalan Pemutih C151 Anantara, Left Side Villa Pemutih entrance, Pecatu, Bali, 80363

What's nearby

  • Bingin Beach in Bali Indonesia - nature vacation background; Shutterstock ID 589536413; Purchase Order: SP-2381; Order Number: SP-2381 STAYZ/VRBO/BOOKABACH Nov 2019 - Image Research; Client/Licensee:
    Bingin Beach
    15 min walk - 1.3 km
  • Padang Padang Beach, Bali, Shutterstock ID 365911496, Purchase Order: SP-2069, Order Number: SP-2069 Hotels.com Go Guide , Client/Licensee: Hotels.com, Other: Lee Ban Twan
    Padang Padang Beach
    3 min drive - 1.0 km
  • Pantai Dreamland Beach South Kuta / Tropical beach island Bali / Indonesia, Bali ; Shutterstock ID 640800916; Purchase Order: -
    Dreamland Beach
    12 min drive - 3.3 km
  • Impossibles Beach
    10 min walk - 0.9 km
  • Alchemy Yoga and Meditation Center Uluwatu
    14 min walk - 1.2 km

Getting around

  • Ngurah Rai Intl. Airport (DPS)
    49 min drive

Restaurants

  • Artisan - Bingin
    16 min walk
  • The Place With No Name
    18 min walk
  • Hatch
    13 min walk
  • Filini
    5 min walk
  • Laggas Asian Fusion
    18 min walk

About this property

Rock 'n Reef Hotel

Hotel near Padang Padang Beach
A short walk from Bingin Beach, Rock 'n Reef Hotel provides a terrace, a garden, and a library. This hotel is a great place to bask in the sun with a beachfront location, kayaking, and snorkeling. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Rock n Reef, offers breakfast, lunch, dinner, and ocean views. In addition to a bar and a hot tub, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • A children's pool along with sun loungers
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and beach towels
  • A front-desk safe, a billiards/pool table, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Rock 'n Reef Hotel offer perks such as air conditioning, as well as amenities like safes and sound-insulated walls.
More amenities include:
  • Bathrooms with showers and shampoo
  • Refrigerators and daily housekeeping

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Cleanliness standards
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  • Spa
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  • Parking included
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The price is ₩254,601
₩308,067 total
includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (IDR 5,000 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rock n Reef

Things to do

  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Kayaking
  • Library
  • Snorkeling

Family friendly

  • Children's pool
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 90 steps to reach entrance
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: IDR 5000 per day (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1203260095319, 55130

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Rock 'n Reef Hotel Pecatu
Rock 'n Reef Pecatu
Rock 'n Reef Hotel Hotel
Rock 'n Reef Hotel Pecatu
Rock 'n Reef Hotel Hotel Pecatu

Frequently asked questions

Does Rock 'n Reef Hotel have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Rock 'n Reef Hotel?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Rock 'n Reef Hotel on May 3, 2026 start from ₩143,081, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rock 'n Reef Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Rock 'n Reef Hotel?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Rock 'n Reef Hotel?

Check-out is at 11 AM.

Does Rock 'n Reef Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.

Where is Rock 'n Reef Hotel located?

Nestled on the beach, this Pecatu hotel is within 1 mi (2 km) of Padang Padang Beach and Bingin Beach. Impossibles Beach and Thomas Beach are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Rock 'n Reef Hotel Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 108 out of 177 reviews
Rating 8 - Good. 43 out of 177 reviews
Rating 6 - Okay. 12 out of 177 reviews
Rating 4 - Poor. 5 out of 177 reviews
Rating 2 - Terrible. 9 out of 177 reviews

Reviews

Verified

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing place to stay. A short walk from all the best cafes, shops and bars in Uluwatu and a truly breathtaking place to stay, swim and unwind even when the weather isn’t its finest. Beautiful hosts and vibe 🙌 Will be returning in the future 😍
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Serena

Liked: Cleanliness, staff & service
The views are absolutely stunning from here. The rooms are clean and simple but the view and shared outdoor areas are so beautiful. The food is good as well but small. The staff were amazing! They helped us carry our bags down all the stairs and up!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Nour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here for our honeymoon The place is absolutely beautiful and the staff are the nicest people ever. We had a great time !!
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with incredible views and lovely staff The rooms are rustic but that’s the charm! The steps are no joke but completely worth it, stunning views and when the tide is right the beach front location can’t be beaten
Verified

10/10 Excellent

Mervin

Liked: Amenities
Beautiful location. Lots of stairs…
Stayed 1 night in May 2024
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely breathtaking views with captivating sunsets! The staff were lovely and so accommodating. Rock N’ Reef was definitely an experience I will never forget.
Stayed 4 nights in May 2024
Verified

8/10 Good

JODI-ANNE

Liked: Cleanliness, staff & service, property conditions & facilities
This was such a unique place to stay. You have to be ready for the trek to get there but once you do, the views are incredible. The place itself is rustic but charming. The staff were scrambling when we arrived because they couldn’t find our reservation but once that was settled, they were good. The food was amazing! We spent hours on our balcony, enjoying the view. Would recommend!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Matthew charles

Liked: Cleanliness, staff & service, property conditions & facilities
From the walk down the cliff to the beautiful Mediterranean influenced bungalows. This place rocks! All the staff are amazing and looked after us like family. Walks, surf, sunsets and cocktails. Hard to say goodbye!
Stayed 7 nights in Nov 2023
Verified

10/10 Excellent

Li Jie

Liked: Cleanliness, staff & service, property conditions & facilities
View from hotel was fantastic and the staff was extremely helpful and accommodating. Food was also great! Do take note that the flight of stairs to reach the property can be challenging but it is worth the effort, in our opinion!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

danni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right next to the ocean. The view is spectacular. The property is in a very private, exclusive location. We can walk to the padang padang beach when it's low tide. Lots of surfers when it's high tide. Sunset is beautiful! Great for couples.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was super cute, but to get there was hard. Don’t come with a lot of bags, you will have to go down at least 150 steps. But the staff was really nice and food was super good.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
We spent 5 magical nights at this property and couldn’t rate it higher. Magical location if you are looking to unwind and decompress. Breakfast was enjoyable and everything you need and we enjoyed dinner and lunch on a few occasions. We didn’t have our own transport which may be handy if you are planning on getting out and about but we enjoyed walking to new cafes and restaurants. Sunsets are amazing from all locations and we enjoyed a few monkey visits which made for some great entertainment. Staff are welcoming and super helpful.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Renee

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing views great location

Absolutely stunning, the view was beautiful, the beach is right on your door step, it is a steep climb up to the main road but only takes roughly 1 min to get up the steep stairs, then can either walk to the main road which is only 500m away or get a gojek. Location is great, everything is super close, all the best cafes etc. amazing surf right out front if your a surfer this is a prime location. The stuff were super friendly and accommodating and breakfast was great. Only thing we had an issue with was there was a few big bull ants that were in our room. Also would be great touch if the rooms had a tv.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Ella

Liked: Staff & service
Stunning views, a surfer’s idea of paradise - my partner was able to surf just in front of our room! Could not get any closer to the water & amazing falling asleep to the sounds of the waves crashing. Only thing we found was that the bathrooms were a bit gross, nothing would dry and it smelled of mould. I think more to do with the challenges of the location than poor hygiene though.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet and serene. Stayed 3 nights at Rock and Reef and had a great stay. Place is full of character and the staff are very friendly and welcoming. The food options are very good and there’s enough variety that we were quite happy to eat at the hotel while watching the sunset over the ocean. The room was well appointed and comfortable. My only issue would be that I’d like to see the air conditioner work a little better, thankfully there was a fan in the room to accompany the AC to keep the room comfortable at night. The stairs down to the hotel can be a challenge with luggage so use the call box at the top and get help. It’s within walking distance to some decent nightlife and shopping if you want to go out for the day.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't rate the property high enough. We were met by the owner at the reception and given a complimentary cool drink. Once we were installed in our room which was high up looking out over one of the best surf breaks I have ever seen, we pinched ourselves to make sure that we hadn't died and gone to heaven. We had every meal at the resort and were very impressed with the quality and reasonable price. The staff were charming and so friendly, making sure to call us by name. The steps leading down to the resort were a bit of a challenge but if required a call will bring staff up to help. We didn't need help as we are only in our early 70s.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely unique! If you're looking for a 5* Marriot where you can drive up to the front door and hop in an elevator directly to your room this isn't for you. There is however a once in a lifetime staircase down to the reception / communal area before your private staircase to your unique room with an incredible view! Be sure to red the full description before booking, and also use the phone at the top of the driveway if assistance required with your bags down the steps. Thank you so much to management, the staff, the view, and the inclusive kayaks.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Selina Sevland

Liked: Cleanliness, staff & service

Nice view, but a bit overpriced

We had a good time at Rock n Reef, but we were a bit disappointed with the fact of how much money we used on this stay. The view was amazing, and the staff was really nice. With that said the way down to the hotel are very hard. With heavy luggage it felt like being on a hike. We paid for getting help with the luggage up, but we felt a bit stuck at the hotel as it’s a workout to get up. The breakfast was also not too much to brag about. All in all it’s a nice hotel with great view, but unfortunately we think it’s not worth the money
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was an enjoyable experience for our 3 night stay. The views are unparalleled. I believe other reviews have mentioned, but there is quite a bit of a walk to get there (90 stairs, not accessible). Once you get past it, it is a great visit. I think it's definitely worth it at least once in your life. Would I stay again? Probably not. The AC in the room never got cool enough and it was HOT out. The location is a little inconvenient, but grab bikes were able to pick you up once you got to the end of the steps. The breakfast was pretty good! We also had a couple lunches there that were great. The biggest plus was the service of the staff. I was overall happy with that.
Stayed 3 nights in Mar 2024
Verified

2/10 Terrible

Chayady

Disliked: Amenities, property conditions & facilities
Disappointing Stay at Rock and Reef – False Advertising and Major Inconveniences 1/5 stars I booked Rock and Reef expecting a modern, renovated room based on the sleek photos on their website and booking platforms. What I got was the complete opposite: a tired, outdated room that clearly hasn’t been touched in years. • Room condition: an ancient aircon unit that wheezed like it was on life support. • Linens: Towels and bedsheets were old, faded, and felt like they’d been in service since the 90s. • Misleading photos: The “modern” room in the ads doesn’t exist. My room looked nothing like the renovated version advertised. Location hassle: The resort is perched on a cliff, which sounds romantic until you have to haul luggage down a steep, uneven path. They offer porter service with a fee. The final straw – morning power outage: At sunrise, the power cut out and never came back. No electricity = no aircon (room turned into a sauna), no running water for showering or even brushing teeth. With an old AC unit that takes ages to cool, the room was unbearable. We checked out hours early just to escape. The only saving grace: The food was genuinely excellent—fresh, flavorful, and the one thing they got right. The direct view to ocean was great too. Verdict: Rock and Reef is coasting on pretty photos and maybe great location for surfer. Everything else—facilities and basic amenities—feels neglected.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right down from Le Cliff we stayed here, worlds apart in terms of experience— you felt like family at Rock’nReef. Friendly staff. Supportive helpful management. Though the property is a bit older, it was clean and very well looked after. The staff was always near, refilling pitchers of water and there to assist. Lots of intimate spaces so you could eat in isolation or hAng in a chaise lounge. Paddle boards and kayaks were available for free. Staff assisted with luggage up the 90 or so stairs since they are below cliff on beach. Rooms were also private with balconies and were quiet. Though menu is limited—they had Great food! Highly recommend. Frank and I had a great time and loved everything about Rock’n Reef. Suggestions: adding more rough to shower surface or mat since this got slick. Also ceiling fans and misters near chaise lounges would be a big relief to the humidity. Lastly, some bagged snacks like pretzels being available for purchase would gave been fabulous BUT we cannot say enough good about this sweet property!
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

3 nights in the Big Rock room

Incredible views! We had the 'Big Rock' room and it was beautiful. Staying at Rock'n Reef means you have the ocean directly on your doorstep. It's an incredible place to stay. I reccommend it. The driver that RocknReef organised for us for our transfer (which we had to pay extra for) - Wayan - was great! Great service. One of the most comfortable transfers we had when travelling Indonesia. He even carried my big luggage down the very long and steep stairs to RocknReef. The stairs to get to Rock'n Reef are very steep, uneven, and long - it's a big effort to go up them. We were prepared for it, after reading other reviews. However, they are poorly lit, and don't have railings at times. I would not want to climb down them at night after a night out. Could be improved with further railings and more lighting. The breakfast was inclulded in our stay. However, there were only 3 options to choose from, and they were small servings.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Spencer

Liked: Staff & service
Disliked: Amenities
First of all, the staff is friendly and kind. As for the resort it self, we were a little disappointed. Location wise, it beautiful and right on the beach with incredible views. What we didn't like was the limited food menu. This is somewhat understandable as they only have 11 rooms, however, tgis resort includes free breakfast (if that's what you call it), when you're paying good money to stay at a resort on the beach and you order the "American breakfast" and it comes with one slice of bacon and two eggs and toast - I'd hardly call that American breakfast. Most American breakfast comes with eggs, bacon, hashbrowns, and sausage, so on that note, it was disappointing. Our room had a beautiful view of the ocean, however, we dealt with insects, cockroach's, and a Tomcat that stung my wife while she was sleeping on our first night, and unfortunately ruined her remaining trip as she seeked medical attention from a doctor. Lastly, the ocean around the property was actually disgusting, I've never seen so much garbage floating around and on the beach (this is not the fault of the resort) but when you want to go swimming and can't due to the garbage floating near the shore, it makes you even question ever going back to Bali.
Stayed 7 nights in Mar 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful location but room for improvement

This place is in a beautiful location and the staff are all lovely, however there is definitely room for improvement. We arrived in Bali late so the hotel kindly pre-arranged a driver to pick us up from the airport and help us carry our luggage down the steps to our room and check us in. However, following this, the next morning we never received any welcome or information from anyone which would have been useful as we hadn't had a proper check in and therefore had no idea who to speak to about anything. Our room was lovely but could have done with some improvements: -the aircon wasn't great so it was still very warm at night - the shower head couldn't be used in its holder so you had to hold it yourself to shower - our fridge was not working so we let the staff know who just removed it from our room and said nothing more so we didn't have a fridge for our stay and were still charged for the one warm beer we had out of it on arrival. Furthermore, there was no sign to actually say you had to pay for the drinks in the fridge and their cost - an information pack would have been useful in the room just to have the WiFi password on, breakfast times, check out times, minibar costs, a number to call/whatsapp if there was any issues etc Lastly, I booked this place with the understanding it had a pool. I'm not sure the 0.5m deep, 2x2m tub of water could be classed as a pool...
Stayed 5 nights in Apr 2025
Verified

2/10 Terrible

Mahmoud

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not a hotel, it's just a boutique/hostel. Asking guests to carry luggage, no proper access, there is no check-in (not safe at all).
Stayed 4 nights in Jan 2026