Travelers start their day with expertly brewed coffee at the café before exploring the vibrant city center with its rich local flavors and cultural attractions
Hotel Balmoral Plaza welcomes guests in the city center with attentive service. Enjoy breakfast and international cuisine at the Balmoral restaurant. Stay connected with high-speed WiFi. After exploring, relax in the comfort of your room.
Located in Pereira, Hotel Balmoral Plaza is in the city center. Museum of Art and Pereira's Art Museum are cultural highlights, and some of the area's attractions include Pereira Cultural Center and Lucy Tejada Cultural Center. Boliz and Parque Metropolitano del Café Waterpark are also worth visiting. Visit our Pereira travel guide
Consider a stay at Hotel Balmoral Plaza and take advantage of free full breakfast, a coffee shop/cafe, and laundry facilities. The on-site local and international cuisine restaurant, Balmoral, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi and a bar are available to all guests.
You'll also find perks like:
Concierge services, a vending machine, and an elevator
A banquet hall, coffee/tea in the lobby, and a front-desk safe
A TV in the lobby, smoke-free premises, and a 24-hour front desk
Room features
All guestrooms at Hotel Balmoral Plaza include comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
Hypo-allergenic bedding, Egyptian cotton sheets, and Tempur-Pedic beds
Bathrooms with showers and shampoo
40-inch LCD TVs with cable channels
Wardrobes/closets, portable fans, and daily housekeeping
Free full breakfast available daily 7:00 AM to 9:30 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Balmoral
Things to do
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Doorbell and phone notification
Elevator (55 inch wide door)
Lever door handles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
Banquet hall
Communal living room
Smoking not allowed
Room amenities
Bedroom
Egyptian cotton sheets
Hypo-allergenic bedding
Tempur-Pedic mattress
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
40-inch LCD TV with cable channels
Food and drink
Champagne service
More
Access via exterior corridors
Desk
Laptop workspace
Phone
Portable fan
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 242332
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
Frequently asked questions
Is Hotel Balmoral Plaza pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Balmoral Plaza?
As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Balmoral Plaza on Mar 15, 2026 start from ₩98,595, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This property doesn't offer parking.
What time is check-in at Hotel Balmoral Plaza?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Balmoral Plaza?
Check-out is at 1:00 PM.
Where is Hotel Balmoral Plaza located?
Located in the heart of Pereira, this hotel is steps from Cathedral of Our Lady of Poverty, Plaza de Bolivar, and Pereira Gold Museum. Pereira's Bolivar Square and Pereira Cultural Center are just steps away. Transportation Terminal Station is 22 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Balmoral Plaza Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This was an amazing hotel. They were beyond excellent in service and kindness. Their attentiveness to my whole family was outstanding. They were always kind to my mother who needed help often. The breakfast was great.. I would highly recommend this location. Their kindness goes a long way. They are always happy to help with anything. The owners went out of their way to help accommodate my mom.
Karen
Stayed 4 nights in Jul 2024
4/10 Poor
Bibiana
Jun 29, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The area could be scary for turists .I amColombian and it was a little scary few blocks away from the hotel.
Bibiana
Stayed 2 nights in Jun 2024
8/10 Good
Olga
Dec 13, 2024
Liked: Cleanliness, staff & service
The hotel was okey, the room didn't have a wardrobe or fridge wich is really needed, the beds were good and so was the breakfast.
The people were attentive though but I don't know if I would stay there again.
This hotel is located at a noisy street intersection and kids had a hard time going to sleep early. There were homeless people around the area in the evening. The hotel did not have breakfast buffet. The hotel room did not have coffee machine, air conditioner or a ceiling fan. The room and bathroom was ok.
Rohan
Stayed 2 nights in Dec 2024
6/10 Okay
Jeremy
Apr 19, 2025
Bad experience
Our room type was double booked and my family and I had to sleep in 2 separate rooms (non connecting) for the 1st night.
No basic amenities (iron, fridge, water)
Bathroom was not clean.
Not enough towels.
Breakfast was included but avoid eating there unless you have 2 hours to kill.
The room was spotless and the location was great which is centrally located to everything. The breakfast was very basic which we were sort of disappointed by. The front desk staff were very friendly and welcoming.
This hotel is in a very high traffic area. I had trouble sleeping because of it. It’s no closet to hand up your things, no Mini fridge, no iron or board and none of the staff spoke any English. I feel front desk staff members should speak some because they never know who will be visiting.
Sinceramente nos equivocamos al seleccionar este hotel porque esta en el centro de Pereira, el area en la noche y madrugada no es muy agradable. Decidimos irnos a otro hotel donde nos sentimos mas seguros, adicional nuestra habitación no tenia aire acondicionado, y las persianas entraba la luz de la calle.
Very clean and quiet place. Staff very friendly always caring of all guesses.
Un lugar muy limpio y silencioso. De muy buen gusto la decoracion.
El personal muy amable y siempre atento a todos los huéspedes.
Ha sido una estancia rápida, la habitación muy agradable y confortable,en muy buen estado, el desayuno pobre y el tiempo de servir se demoró demasiado para haber poca gente