8/10 Good
Paulo
Dec 1, 2025
Liked: Cleanliness, staff & service, amenities
Paulo
Stayed 3 nights in Nov 2025
Hotel Pousada Crystal Palace
3.0 star property
History comes alive at this centrally located property where travelers can start their day with a fresh breakfast buffet or find tranquility in the garden setting.
Choose dates to view prices
Photo gallery for Hotel Pousada Crystal Palace
Hotel Pousada Crystal Palace stands in the Historic Center, offering travelers a delicious breakfast buffet each morning and a peaceful garden retreat. The property provides free WiFi in all rooms and maintains a 24-hour front desk for guest assistance.
Reviews
8.48.4 out of 10
Very good
Popular amenities
- Breakfast included
- Pet friendly
- Free WiFi
- Restaurant
- Air conditioning
- Bar
The current price is ₩100,342
₩100,342
₩102,348 total
includes taxes & fees
Mar 8 - Mar 9
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Twin Room
Standard Twin Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
- 1 bedroom
- Sleeps 2
- 1 Double Bed
View all photos for Standard Triple Room
Standard Triple Room
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Air conditioning
TV
Hair dryer
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
View all photos for Standard Quadruple Room
Standard Quadruple Room
Highlights
Air conditioning
TV
Hair dryer
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
- Sleeps 4
- 1 Double Bed and 2 Large Twin Beds
View all photos for Standard Single Room, 1 Bedroom
Standard Single Room, 1 Bedroom
Highlights
Air conditioning
TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
Iron/ironing board
Laptop workspace
- Sleeps 1
- 1 Double Bed
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About the neighborhood
Historic Center, a neighborhood in Petrópolis, is home to Hotel Pousada Crystal Palace. Petropolis Wax Museum and Centro Cultural 14 Bis are local attractions and those in the mood for shopping can visit Shopping Vilarejo Itaipava and Itaipava Market. Free Flight Ramp of Simeria and Centro Cultural Estação Nogueira are also worth visiting. Visit our Petrópolis travel guide
View more Inns in Petrópolis
Av presidente kennedy, 109, Petrópolis, RJ, 25680030
What's nearby
Crystal Palace3 min walk - 0.3 km
Cathedral of Saint Peter of Alcantara8 min walk - 0.7 km
Imperial Museum15 min walk - 1.3 km- Barao de Maua House2 min walk - 0.2 km
- Bohemia Brewery5 min walk - 0.5 km
Getting around
- Saracuruna Station34 min drive
- Rio de Janeiro International Airport (GIG)68 min drive
Restaurants
- McDonald's7 min walk
- Casarão Odin5 min walk
- Cantina Giulietta3 min walk
- Imperatriz Leopoldina10 min walk
- Rink Marowil Bar e Restaurante10 min walk
About this property
Hotel Pousada Crystal Palace
Inn located in Historic Center
At Hotel Pousada Crystal Palace, you can look forward to a free breakfast buffet, a garden, and a bar. The on-site restaurant, Bistrô Crystal Palace, features Brazilian cuisine. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
- A 24-hour front desk
Room features
All guestrooms at Hotel Pousada Crystal Palace offer comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
- Bathrooms with showers and hair dryers
- 30-inch TVs with cable channels
- Daily housekeeping and phones
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour offsite parking (BRL 25 per stay)
Food and drink
- Free buffet breakfast available daily 7:00 AM to 10:30 AM
- A bar/lounge
- A restaurant
Restaurants on site
- Bistrô Crystal Palace
Conveniences
- 24-hour front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (daily)
Outdoors
- Garden
Accessibility
- No elevator
More
- Designated smoking areas
Room amenities
Bathroom
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- 30-inch TV with cable channels
More
- Air conditioning
- Iron/ironing board
- Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of BRL 50 per pet, per day
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
- Nearby parking fee: BRL 25.00 per stay(328 ft away; open 24 hours)
- Pet fee: BRL 50 per pet, per day
- Service animals are exempt from fees
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Crystal Palace Petropolis
Hotel Pousada Crystal Palace Inn
Hotel Pousada Crystal Palace Petrópolis
Hotel Pousada Crystal Palace Inn Petrópolis
Frequently asked questions
Is Hotel Pousada Crystal Palace pet-friendly?
Yes, pets are allowed at this property. There's a fee of BRL 50 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Hotel Pousada Crystal Palace?
As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Pousada Crystal Palace on Mar 8, 2026 start from ₩100,342, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hotel Pousada Crystal Palace?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Pousada Crystal Palace?
Check-out is at noon. Late check-out is available for a fee.
Where is Hotel Pousada Crystal Palace located?
Located in Historic Center, this inn is steps from Vale do Paraíba, Piabanha River, and Crystal Palace. Barao de Maua House and Bohemia Brewery are also within 5 minutes.
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Reviews
Hotel Pousada Crystal Palace Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
10
Amenities
9.2
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 20 out of 36 reviews
10 - Excellent
20
Rating 8 - Good. 7 out of 36 reviews
8 - Good
7
Rating 6 - Okay. 5 out of 36 reviews
6 - Okay
5
Rating 4 - Poor. 2 out of 36 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 36 reviews
2 - Terrible
2
Reviews
6/10 Okay
WALLACE
Jul 25, 2025
Liked: Cleanliness, staff & service
Bom local mas custo benefício a se considerar
Um lugar razoável para se hospedar, café da manhã bom, atendimento bom, boa localização mas o quarto é bem distante da expectativa que as fotos geram. Custo benefício não é razoável em minha avaliação, mas reitero, depende de expectativa que o visitante tem em relação ao conforto do quarto.
WALLACE
Stayed 2 nights in Jul 2025
10/10 Excellent
João Victor
Jul 21, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfeito.
Pousada tradicional, silenciosa, confortável, ótimo atendimento em todos os serviços, um café da manhã muito bom e excelente localização, é perto de tudo.
João Victor
Stayed 1 night in Jul 2025
10/10 Excellent
Pascoal
Jul 13, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização perfeita, cama confortável, chuveiro maravilhoso e o café da manhã variado e a simpatia dos funcionários excelente, estacionamento não precisa se preocupar, tem uma pessoa super simpática que você deixa a chave e ele manobra sem preocupação
Pascoal
Stayed 2 nights in Jul 2025
10/10 Excellent
Flavia
Jul 10, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nota 10
Ótima hospedagem e atendimento excelente, assim como o café da manhã!
Flavia
Stayed 1 night in Jun 2025
8/10 Good
ANA
Jun 29, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Achei tudo limpo, boa estadia. Próximo do palácio de cristal. São atenciosos. Só achei o quarto um pouco pequeno e o teto, muito rebaixado pq meu marido é muito grande. Tudo limpo e sem umidade. Estadia ótima! Café da manhã de qualidade.
ANA
Stayed 2 nights in Jun 2025
10/10 Excellent
Ana Cláudia
May 5, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa experiência em Petrópolis.
A estadia foi boa. Tudo muito limpo. Café da manhã com bastante variedade. Anda bastante para chegar ao centro, pois nas proximidades não tem opção de comércio ( dica para quem viaja com criança), eu gosto de caminhar.
Ana Cláudia
Stayed 3 nights in May 2025
6/10 Okay
Rafaela
Mar 4, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Razoável
Razoável, o quarto que eu fiquei apresentava rachaduras na parede, as luzes do quarto poderiam ser amarelas para serem mais aconchegante, o estacionamento é pequeno e dependendo vc fica preso esperando o manobrista, o Wi-Fi é péssimo.
A parte boa do hotel é o café da manhã, o ar gela bastante e os funcionários são super atenciosos e cordiais.
Rafaela
Stayed 4 nights in Feb 2025
10/10 Excellent
ALISON
Feb 17, 2025
Liked: Staff & service, amenities
Atendimento excelente e cordial pretendo retornar para mais hospedagens em Petropolis
ALISON
Stayed 2 nights in Feb 2025
10/10 Excellent
Renata
Jan 6, 2025
Liked: Cleanliness, property conditions & facilities
Foi boa! A localização é perfeita, mas o quarto tinha cheiro de mofo.
Renata
Stayed 2 nights in Jan 2025
4/10 Poor
Marcio A
Dec 30, 2024
Disliked: Property conditions & facilities
Hotel pousada fraquíssima
Estadia pessima, quarto minúsculo, banheiro com vazamento que deixou apartamento enxarcado de água após o banho, sem interfone para se comunicar com recepção. Preço inadequado para a qualidade da pousada, você pagar uma média de diária de R$ 450,00, o máximo que valeria seria R$ 200,00 e olhe lá
Marcio A
Stayed 3 nights in Dec 2024
8/10 Good
Julyana
Dec 27, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa!
Gostamos muito. Funcionários simpáticos, quarto confortável, bom café. Comida do restaurante excelente, recomendo. Perto de tudo. Ponto negativo somente estacionamento.
Julyana
Stayed 1 night in Dec 2024
10/10 Excellent
Marcelo
Dec 26, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe da manha muuto bom
Apenas uma noite, foi tranquilo, cama confortavel. Estacionamento reduzido.
Cafe da manha muito bom.
Marcelo
Stayed 1 night in Dec 2024
8/10 Good
Daniela
Dec 23, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Problemas no banheiro
Achei a localização do hotel muito boa. Por fora, é uma gracinha e o atendimento foi bom de um modo geral, principalmente em relação à limpeza. Mas deixou a desejar no quesito conforto. Os quartos são viajamos acompanhados de outras pessoas que reservaram mais dois quartos. Todos saíram insatisfeitos com relação ao tamanho do quarto. O banheiro, apesar de muito limpo, teve infiltração no teto e começou a pingar água no vaso sanitário. O chuveiro elétrico só esquentou no primeiro banho. No segundo, o banho foi frio. Pode ter sido má sorte, mas acho que merece ser registrado. O chuveiro de outro quarto da nossa família também apresentou problemas.
Daniela
Stayed 1 night in Dec 2024
10/10 Excellent
Márnio
Dec 22, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência para família com pets.
Márnio
Stayed 1 night in Dec 2024
4/10 Poor
Adriana
Dec 17, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nao recomendo
Valor cobrado absurdamente caro, mais de 900 reais a diária, para nos oferecer um quarto totalmente diferente das fotos, as camas apertadas uma colada na outra, o chuveiro quebrado, mas foi solucionado. Porem deveriam ter checado antes o funcionamento antes de alojar os clientes. Chao empoeirado. Cafe da manha simples, nada demais.
Adriana
Stayed 1 night in Nov 2024
2/10 Terrible
Fabiola
Dec 16, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pior estadia
Péssimo atendimento, péssima estadia! Quarto sem ventilação com ar condicionado na lateral da cama, no mínimo insalubre! Tentamos solicitar a troca do quarto e não fomos atendidas! Precisamos de muita conversa para devolverem parte do nosso valor e ainda assim, devolveram o valor errado. Não volto e não recomendo.
Café da manhã horrível!
Fabiola
Stayed 2 nights in Dec 2024
8/10 Good
Andreia
Nov 20, 2024
Liked: Staff & service
Foi uma boa estadia. Mas teve seus contratempos: primeiro o quarto não estava liberado as 14 hrs. Segundo o chuveiro estava queimado. E terceiro, o quarto ficou bem sujo devido ao conserto do chuveiro e limparam, mas não trocaram a toalha de chao suja. Mas a equipe foi atenciosa.
Andreia
Stayed 2 nights in Nov 2024
6/10 Okay
Andrea
Nov 24, 2025
Andrea
Stayed 2 nights in Sep 2025
10/10 Excellent
Marcio
Aug 23, 2025
Marcio
Stayed 1 night in Jul 2025
6/10 Okay
Tetsuaki
Aug 22, 2025
Tetsuaki
Stayed 2 nights in Aug 2025
6/10 Okay
Luiz
Jul 13, 2025
Liked: Cleanliness, staff & service
Luiz
Stayed 1 night in Jul 2025
10/10 Excellent
Andrea
Jul 1, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andrea
Stayed 1 night in Jun 2025
10/10 Excellent
Andresa
May 29, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Andresa
Stayed 1 night in May 2025
10/10 Excellent
Thiago
May 10, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thiago
Stayed 2 nights in Apr 2025