Located close to Independence Monument and Silver Pagoda, TOYOKO INN PHNOM PENH provides free breakfast, dry cleaning/laundry services, and a bar. A conference center and a restaurant are available to all guests.
Located in Phnom Penh, TOYOKO INN PHNOM PENH is in the city center. Independence Monument and Royal Palace are notable landmarks, and travelers looking to shop may want to visit Central Market and Phnom Penh Night Market. Riverside and Silver Pagoda are two other places to visit that come recommended. Visit our Phnom Penh travel guide
Located close to Independence Monument and Silver Pagoda, TOYOKO INN PHNOM PENH provides free breakfast, dry cleaning/laundry services, and a bar. A conference center and a restaurant are available to all guests.
You'll also find perks like:
A roundtrip airport shuttle (surcharge), free newspapers, and a front-desk safe
A 24-hour front desk, luggage storage, and a computer station
An elevator, multilingual staff, and a water dispenser
Room features
All 328 rooms boast comforts such as air conditioning, as well as amenities like safes.
No, only service animals are welcome at the property.
How much is parking?
Limited spots are available.
What time is check-in at TOYOKO INN PHNOM PENH?
Check-in start time: 4 PM; Check-in end time: 10 PM. After-hours check-in is not available.
What time is check-out at TOYOKO INN PHNOM PENH?
Check-out is at 10 AM.
Does TOYOKO INN PHNOM PENH provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 12 per vehicle applies.
Where is TOYOKO INN PHNOM PENH located?
Located in Chamkar Mon, this hotel is within 1 mi (2 km) of Riverside, Independence Monument, and Royal Palace. Silver Pagoda and National Museum of Cambodia are also within 2 mi (3 km).
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Reviews
TOYOKO INN PHNOM PENH Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.6
Location
7.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 39 out of 135 reviews
10 - Excellent
39
Rating 8 - Good. 54 out of 135 reviews
8 - Good
54
Rating 6 - Okay. 29 out of 135 reviews
6 - Okay
29
Rating 4 - Poor. 9 out of 135 reviews
4 - Poor
9
Rating 2 - Terrible. 4 out of 135 reviews
2 - Terrible
4
Reviews
Verified review
6/10 Okay
Verified traveler
Sep 9, 2020
Liked: Cleanliness
Disliked: Property conditions & facilities
朝食に白米が食べられるというクチコミを見てこちらに決めました。
コロナの影響でお客さんが少ないでしょうし仕方ないのかもですが、楽しみにしていた朝食が冷たいパンとソーセージ、目玉焼きがto go boxに入れられており、トースターはおろか、塩コショウやケチャップ等もないと言われ、このホテルにした意味が半分はなくなりました。
冷蔵庫はありますが温度調節のつまみが取れており回せず、結局冷える事なく利用できませんでしたし、時計の電池も切れたまま放置され意味がなかったです。
とはいえカンボジア在住の私には、半年ぶりの湯船はありがたかったですし、お部屋は清潔でした。
The hotel has the worst customer service. Upon arrival at about 3.30pm, we were told that check in time is 4pm and check out is 10am, strictly no extension unless we are club members. We were told to hang around the lobby till 4pm, very inflexible. When we request for 1 extra towel, we were told it is chargeable as 1 guest is entitled to 1 towel per day. The next day when we got back to the hotel, we noticed that the hand towels were not changed as one of the towels was damped. I called for a change of towels but was told to pick up from the front desk myself. At the front desk, the receptionist said that housekeeping has complained that we put our skincare and cosmetic on one of the hand towels, if there is stain, we will be charged upon check out. This was really annoying. When I asked why the towels were not changed, she said they were still clean, no need to change. This was so contradicting. How do they determine if the towels are dirty enough to change? When there is stains? And we are charged for stains!!! Not only towels were not changed, the cups we used were not washed, toilet rolls and tissue were not replenished. When we asked for toilet rolls, we were told to wait till housekeeping make up our room to replenish. We have to insist that we get the toilet rolls. I wonder what does the housekeeping do everyday. We stayed on a non-smoking floor but the corridor smell of cigarette and saw cigarette butt on the floor. Our 3 nights stay was very unpleasant.