Phoenix, Arizona hotel rooms at the Hilton Hotels

"The property was easy to access and navigate. Staff was very friendly, we arrived before 3pm and the front desk made accommodation to get us a room. Pools and restaurants were nice "

"Property was very run down . Lots of renovation while on my stay . Just was not the type of stay i was looking forward too. Not a 4star resort ."

"Over all great place to stay, neighborhood a bit scary, homeless people around, this area of town has had a bad reputation, but again the hotel was real nice. I would stay there again.👍"

"After checking in and immediately checking out of the extended suites about 20 min from the hotel we checked into here. We were so happy we did! Staff was super friendly! Rooms soooo clean and comfortable! We will be staying here every trip from now on!"

"We recently stayed at this hotel and overall had a good experience, primarily thanks to its excellent location and the condition of the property. The room was a decent size, though storage space was quite limited, which made unpacking a bit challenging. A big plus was that we were able to check into our room before the official check-in time — a thoughtful gesture we really appreciated. However, there were some areas that could be improved. The room was located close to an air conditioning unit, so it was quite noisy throughout our stay. The staff were generally friendly, but at reception, they often seemed distracted or disinterested in assisting current guests. While they tried to help, it sometimes felt like they weren’t fully listening to our questions or concerns. The biggest disappointment was the housekeeping — room cleaning was virtually nonexistent, and when we did interact with the cleaning staff, they did a poor job. All in all, this hotel’s location and early check-in were definite highlights, but the service, especially housekeeping and attentiveness at reception, left a lot to be desired. With some improvements in guest care and cleanliness, this could be a fantastic place to stay."

"Phoenician is one of our most favorite places and we love coming back time and time again"

"Cleaniness and everything was perfect highly recommend "

"We had an amazing stay! The room was huge! We loved everything so much, we never left to go anywhere else. We don’t need to! The Prado service and food did not disappoint. Everyone at the resort was so friendly and helpful . "

"Great waterpark and very friendly staff!"