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Holiday Inn Express Surprise by IHG

2.5 star property
Travelers start their day right at this convenient hotel where the outdoor pool and spa tub offer perfect spots for relaxation

Choose dates to view prices

Holiday Inn Express Surprise, an IHG Hotel, serves a hearty breakfast buffet to fuel morning adventures. Guests can lounge by the outdoor pool on comfortable chairs or soak in the spa tub after a busy day. Free WiFi and helpful concierge services round out the experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
The current price is ₩142,353
₩163,123 total
includes taxes & fees
Jun 30 - Jul 1

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Accessible (Mobility)

Standard Room, Accessible (Mobility) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Accessible (Mobility)

7.2 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(82 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(98 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(34 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Stadium Village, a neighborhood in Surprise, is home to Holiday Inn Express Surprise by IHG. Wigwam Golf Resort and Surprise Community Park are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Westgate Entertainment District and Arrowhead Towne Center. Looking to enjoy an event or a game? See what's going on at Desert Diamond Arena or State Farm Stadium. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Visit our Surprise travel guide
Map
16540 N Bullard Ave, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium
    Surprise Stadium
    8 min walk - 0.8 km
  • Sunset over Golf Course Sun Lakes Arizona
    Sun Village Golf Course
    19 min walk - 1.6 km
  • Surprise Community Park
    5 min walk - 0.5 km
  • Surprise Tennis Center
    12 min walk - 1.0 km
  • The Vista Center for the Arts
    17 min walk - 1.5 km

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX)
    48 min drive

Restaurants

  • Circle K
    3 min drive
  • Better Buzz Coffee
    18 min walk
  • In-N-Out Burger
    18 min walk
  • Raising Cane's Chicken Fingers
    15 min walk
  • Burger King
    4 min drive

About this property

Holiday Inn Express Surprise by IHG

  • Hotel located in Stadium Village
  • You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym at Holiday Inn Express Surprise by IHG. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a snack bar/deli.
  • Other perks include:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Express check-out, a banquet hall, and smoke-free premises
    • A computer station, a front-desk safe, and 1 meeting room
    • Guest reviews speak highly of the breakfast, helpful staff, and location
  • Room features
  • All 115 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch LCD TVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 581 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Surprise by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10 PM.

How much does it cost to stay at Holiday Inn Express Surprise by IHG?

As of Jun 22, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Surprise by IHG on Jun 30, 2026 start from ₩142,353, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Surprise by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Surprise by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Surprise by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Surprise by IHG located?

Located in Stadium Village, this hotel is within a 10-minute walk of Surprise Community Park and Surprise Stadium. Surprise Tennis Center and The Vista Center for the Arts are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Surprise by IHG Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 817 out of 1003 reviews
Rating 8 - Good. 118 out of 1003 reviews
Rating 6 - Okay. 34 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful cleanliness superb definitely would recommend
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything needed. Super easy access.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were great. Very friendly, respectful, and helpful especially the daytime manager Nahla that helped with extending my trip. I would definitely recommend staying at this property. Five stars !!!!!!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Heidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Breakfast till 10am was super helpful and plenty of parking.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel, beds were super comfortable and the continental breakfast was good.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Nice. Each day the room was cleaned everything was restocked , coffee, towels etc. The breakfast was fresh and very friendly.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
Amazing, multiple options breakfast!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, excellent breakfast with great staff keeping everything stocked. Comfortable beds and room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
I had a very pleasant stay, my room was spotless the breakfast was the best and the staff extremely helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The breakfast was good. The staff were friendly. The location was safe and perfect as we visited family nearby. We will visit again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed the night to walk to a music festival at the park two blocks away. Clean, friendly, and an amazing hot breakfast 😋
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,affordable ,good location and good breakfast selection
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Housekeeping did a great job, front desk staff was courteous and friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
The staff are warm and friendly.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean rooms. Great staff. Very good breakfast. No question would stay next time in area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Staff was awesome.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eric

Liked: Amenities
Everything went well, the location was perfect as well as good staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, host upon arrival most accommodating, friendly and professional. Room excellent, clean and comfortable. Breakfast tasty, organized and enjoyable. No free gift like sometimes advertised. Been nice if a bottle of water per guest was in room.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Diana

Good service & food
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

EMILY

Liked: Cleanliness, amenities, property conditions & facilities
Clean lobby, friendly receptionist, easy check in.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
The room was really big and clean. Jacob at the front desk was super nice and made our check in super quick.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bing

Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean and the staff is very nice.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Qiana

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean. The staff were super friendly and helpful!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the breakfast bar was not bad.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff was great. Breakfast was super
Stayed 5 nights in Feb 2026