Search Guest Houses in Pilot Point

"We were not notified that the hotel was under construction. There were no amenities, the pool and outside area closed, and there were holes in our wall in the room. "

"The only downfall was no hot tub, other than that, I recommend. "

"The hot tub was hot enough and kids enjoyed the pool. The hot tub could use intervals of cleaning, due to use of it. "

"Clean room, helpful staff, breakfast a little underwhelming."

"check in was lengthy"

"Property is clean and i've stayed here several times in the past. During my recent stay, i had to have stay to accomodate the expected passing of a family member. So, there was a newd for me to extend my stay beyond my initial reservation. After extending my stay at the front desk, i realized that the room rate for the extension signifiantly exceeded the previous day rate as well as current day rate on hotels.com. When i requested an adjustment to the rate or cancellation of my reservation, i was told no and that it was "my fault" that i booked at the higher rate. At the least, i could have been advised that the room rate was signifiantly different then my previous night stay along with other preferential rate offerings. At the very least, very poor customer service that will result in me switching to a different property after today along with no intention to visit Denizen properties in the future. "

"Yes"

"Nice place to stay, very surprising hotel. Two restaurants on site, breakfast is nothing special but the typical few options. Staff are very professional and courteous. I would recommend and stay here again. "

"soap dish in the tub had mold and the floor tiles cracked and popping up, staff was kind, smelled like mold in the room with a smoker smell although I didn't request a smoker room the pictures do not represent the hotel but the prize dose I would update pictures "