야외 수영장, 08:00 ~ 20:00 오픈, 수영장 파라솔, 일광욕 의자

홀리데이 인 모리셔스 몽 트레조르, IHG 호텔 여행 후기

4 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 354개 이용 후기 중 177개" "
평점 8 - 좋아요. 354개 이용 후기 중 127개" "
평점 6 - 괜찮아요. 354개 이용 후기 중 30개" "
평점 4 - 별로예요. 354개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 354개 이용 후기 중 10개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

WONGYOO

2023년 10월에 2박 숙박함
답변 제공: Guest Experience Executive 님, 2023년 12월 15일
Dear Valued Guest,Thank you for sharing your recent Holiday Inn Experience. We welcome with great delight your excellent ratings on our hotel. We hope to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable stay.Sincerely,Guest Experience Executive

10/10 - 훌륭해요

ilkwon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족합니다.
공항에서5분거리로, 저녁에 도착할경우 숙박하기좋은장소, 호텔시설도좋고, 블루베이도 차로 약20분거리, 가성비최고!
2018년 12월에 1박 숙박함
답변 제공: The Management 님, 2019년 1월 16일
Dear Guest, We would like to thank you for taking the time to give us your feedback following your stay in our hotel. We are pleased to read that we have succeeded in making your stay a memorable one. Indeed, our hotel situated next to the airport is ideal for transit or short stay passengers and our mission is to offer innovative comfort to our guests. We hope to have the pleasure of welcoming you again. Thanks & Kind Regards, The Management Holiday Inn Mauritius Mon Tresor

8/10 - 좋아요

HONGSOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 럭셔리 하지는 않지만 깨끗하고 조용한 외관 및 객실. 식사도 비교적 만족스러웠다. 다만 현지에서 관광 또는 익스커션에 대해 문의를 했을시 자세한 설명없이 간단히 택시관광 또는 해상익스커션은 호텔의 Beach House에서 담당한다고만 대답. 출발전 기본정보를 가지고 간것 이외 호텔에서 추가로 얻은 정보 없이 60세의 부부가 스스로 찾아 여행했던점이 다소 아쉬웠다. 공항 무료픽업, 무료 Beach House 셔틀버스 및 이용, 객실등은 가격대비 만족스러웠다.
답변 제공: General Manager 님, 2017년 1월 26일
Dear Hongsoo, We thank you for taking the time to review our hotel following your recent stay. We are pleased to read that you enjoyed our services and facilities. However we wish to highlight that we do not organise excursions and we do provide you with the necessary information about the places to visit in the island as well as the taxi charges. We do encourage our guests to convey their query to the front desk who can guide them to have contact details for tour organisers. We definitely look forward to welcome you again. Thanks and Regards, Holiday Inn Mauritius Mon Trésor.

10/10 - 훌륭해요

FRANCOIS jean louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Vraiment super cet hôtel
2024년 4월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2024년 5월 10일
Cher Client,Nous vous remercions sincèrement d'avoir pris le temps de partager votre merveilleux commentaire. Nous sommes ravis d'apprendre que notre hôtel a pu répondre à vos attentes et vous offrir une expérience inoubliable. Au plaisir de vous accueillir à Holiday Inn Mauritius Mon Trésor. Bien Cordialement, Guest Experience Executive

10/10 - 훌륭해요

Candace

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice property
2024년 2월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2024년 5월 7일
Dear Valued Guest,Thank you for taking the time to share your feedback. We are pleased to read that you enjoyed your stay with us. Hoping to have the pleasure to welcome you soon at Holiday Inn Mauritius Mon Trésor for another memorable experience.Sincerely,Guest Experience Executive

2/10 - 너무 별로예요

Seher

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Felt very unsafe with unprofessional staff. Luckily we only stayed due to our flight being delayed. one of the bartenders charged us double for our 2 coffees (£11.08). He said it was because we asked for double shot. We disputed this and said we had the same 2 drinks in the morning and paid the normal price of (£5.54), but staff member was very aggressive and impolite. We paid the £11 for two coffees as we felt unsafe and didn’t want the situation to escalate. The bathroom in the room was dirty, flies everywhere and a foul odour coming from the bathroom drains. The bar area was the same, lots of flies and mosquitoes. Very dirty. Food was not fresh, definitely not worth the money.
2024년 4월에 1박 숙박함
답변 제공: Guest Experience & Quality Executive 님, 2024년 4월 23일
Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We are very sorry to read that your experience with us did not meet your expectations. After verification, for the coffee, actually we did an exception for the first coffee you ordered during the day we indeed give you a double shot free of charge and it has been clearly explained that next time you order a double shot, it will be charged.As for the room we always encourage our guest to inform the Manager on Duty for any issue encountered as we did not received any complained during your stay. Concerning the flies, being in rainy season and a tropical island we do face this kind of situation rest assured that we do regular inspection.Hope that this will not stop you from visiting us again.Sincerely,

10/10 - 훌륭해요

Grace

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was awesome room was nice
2024년 4월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2024년 4월 14일
Dear Valued Guest,Thank you for taking the time to share your amazing experience. It warms our heart to know that the efforts of our dedicated team members resonated with you and that you liked the room. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable stay.Sincerely,Guest Experience Executive

10/10 - 훌륭해요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel. We took advantage of the free shuttles to a beach hotel, shopping mall and airport. Pretty gardens to relax in too.
2024년 2월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2024년 3월 5일
Dear Valued Guest,Thank you for taking the time to share your amazing experience. Your appreciation for our service means a lot to us, and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable time.Sincerely,Guest Experience Executive

10/10 - 훌륭해요

Philip

2024년 2월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2024년 2월 25일
Dear Esteemed Guest,Thank you for choosing Holiday Inn Mauritius Mon Trésor for your stay. We welcome with great delight your excellent rating on our hotel. Hoping to have the pleasure to welcome you back for another memorable time. Sincerely,Guest Experience Executive

8/10 - 좋아요

bruce

좋아요: 청결 상태, 직원 및 서비스
Very good staff Facility could use a bit of a refurbishment
2024년 2월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2024년 2월 19일
Dear Valued Guest,Thank you for taking the time to share your recent Holiday Inn Experience. We are very happy to read that the efforts of our dedicated team members resonated with you. We really appreciate that you took the time to evaluate our hotel and rest assured that we are doing our utmost everyday to satisfy our esteemed guests. We have already started the refurbishment and same is still ongoing. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor. Sincerely,Guest Experience

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2024년 2월 10일
Dear Valued Guest,Thank you for choosing Holiday Inn Mauritius Mon Trésor for your stay. We welcome with great delight your excellent rating on our hotel. Hoping to have the pleasure to welcome you back in a near future.Sincerely,Guest Experience Executive

2/10 - 너무 별로예요

Marion

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Tried to stay another hour in the room cause my flight at midnight not possible someone assigned to check in in my room asked to pay for another night was told at reception room category not available if I check on holiday inn homepage it’s available well that’s a bad customer service for someone who wants to stay some more hours in the room
2024년 2월에 1박 숙박함
답변 제공: Guest Experience & Quality Executive 님, 2024년 2월 9일
Dear Guest, We would like to thank you for your feedback following your recent stay at Holiday Inn Mauritius Mon TresorOur receptionist informed you that your room was already assign to another guest thus could not give you the room for a late check out, we did not mention that room category is not available.The check out time is 11am and late checkout is given with extra cost subject to availabilityWe hope to have the pleasure of welcoming you again

6/10 - 괜찮아요

Frank 님, Fairhaven

I stayed one night prior to a flight. It's average. Checking in was not smooth. I had to wait for a room. Flight crews from all the airlines stay here, so there is a lot of change over. My room was recently redone, except for the bathroom. It was ok. I did not use the free shuttle, as I had a driver. I did not use the spa or any other amenities. It's an airport hotel. It is not near anything except for the airport. Enough said.
2024년 1월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2024년 2월 4일
Dear Valued Guest,Thank you for taking the time to share your detailed feedback. The check-in is at 15 pm and check-out at 11 am (mentioned at the time of your booking).The check-in time and procedures were well respected for your booking. You arrived at around 1pm and our team member clearly explained to you that the check-in time is 15 pm. You even got your room at 14h40 with the efforts of our Housekeeping team. Holiday Inn Mauritius Mon Trésor is a 4* Business Hotel situated next to the airport and is ideal for either transit or short stay passengers. We do welcome crew members from some airlines also. We are committed to ensuring that our guests feel cared for from the moment they check in and we sincerely apologise if we fell short of your expectations. Again, thank you for sharing your rating and comments, and if I can be of any assistance to you, please contact me directly either on + 230 6012747 or on guestexp@himauritius.mu. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

10/10 - 훌륭해요

Juha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Erinomainen
Erittäin mukavassa ympäristössä.Ruoka edullinen ja hotellilla ilmainen kuljetus. Hyvä sijainti vain 5.min kentälle,silti koneiden äänet eivät häirinneet.Lepakoita oli kiva bongailla terassilla auringon laskiessa.
2024년 1월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2024년 1월 31일
Dear Valued Guest,Thank you for taking the time to share your wonderful experience. We take pride in providing excellent service to our esteemed guests and it is truly encouraging that our efforts resonated with you. Hoping to have the pleasure to welcome you back for another memorable and unforgettable moment at Holiday Inn Mauritius Mon Trésor.Thanks,Kind RegardsGuest Experience Executive

4/10 - 별로예요

Eric

별로예요: 청결 상태, 직원 및 서비스
Décevant
Accueil tres en dessous Le personnel ne cherche vraiment pas a vous satisfaire
2024년 1월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2024년 1월 30일
Cher Client,Nous vous remercions d’avoir pris le temps de partager votre commentaire qui a retenu toute notre attention. Il semble que l’expérience que vous avez vécue n’ait pas entièrement répondue à vos attentes et nous en sommes sincèrement désolés. Nous obéissons au Brand Standard de IHG. Nous faisons de notre mieux pour satisfaire nos clients selon les demandes telles que ' le early check-in et le late check-out.' Cela vous a été clairement expliqué par nos collaborateurs. Nous vous remercions encore une fois d’avoir choisi Holiday Inn Mauritius Mon Trésor pour votre séjour et nous espérons avoir la chance de vous accueillir à l’avenir.Bien Cordialement,Guest Experience Executive

8/10 - 좋아요

Yi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a nice place, just a bit out there for getting anywhere.
2024년 1월에 2박 숙박함
답변 제공: Guest Experience Executive 님, 2024년 1월 27일
Dear Valued Guest,Thank you for taking the time to share your experience. We are delighted to read that you enjoyed your stay with us. Our hotel being near to the airport makes it more convenient for either short stay or transit guests. We do provide complimentary shuttle service to and from the airport, to the nearby mall and Astroea Beach on scheduled time.There is the possibility to order taxi also. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

10/10 - 훌륭해요

Wade

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It had a beautiful view of the mountains in a quiet location very close to the airport
2023년 12월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2024년 1월 25일
Dear Esteemed Guest,Thank you for taking the time to share your heartfelt review. We welcome with great delight your excellent rating on our hotel. Indeed, our hotel being near to the airport makes it more convenient for either short stay or transit guests. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another unforgettable moment.

10/10 - 훌륭해요

Brian 님, Santa Clarita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic property. Great food in the restaurant, had breakfast and dinner. The hotel was clean and Quiet. The staff was very friendly and helpful. Pool was great. Would certainly stay here again!
2024년 1월에 4박 숙박함
답변 제공: Guest Experience Executive 님, 2024년 1월 25일
Dear Valued Guest,It brings us immense joy to read your wonderful feedback. We take pride in delivering exceptional service and it warms our heart to know that our efforts resonated with you. Your recommendation means a lot to us. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable stay. Sincerely,Guest Experience Executive

8/10 - 좋아요

Teddy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2024년 1월 23일
Dear Valued Guest,We welcome with great delight your excellent rating on our hotel. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor and we thank you for your loyalty towards the IHG. Sincerely, Guest Experience Executive

6/10 - 괜찮아요

Denise

2024년 1월에 3박 숙박함
답변 제공: Guest Experience Executive 님, 2024년 1월 23일
Dear Esteemed Guest,We welcome with great delight your rating on our hotel. Hoping to have the pleasure to welcome you again in a near future at Holiday Inn Mauritius Mon Trésor. Sincerely, Guest Experience Executive

2/10 - 너무 별로예요

Luc

Never made it,still stuck in reunion island
2024년 1월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2024년 1월 19일
Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us. Flight cancellations during cyclonic periods are unfortunately not under our control. We completely understand your comment and dissatisfaction. Hoping to have the opportunity to welcome you at Holiday Inn Mauritius Mon Trésor in a near future.Sincerely,Guest Experience Executive

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2024년 1월 15일
Dear Esteemed Guest,Thank you for taking the time to share your wonderful ratings on our hotel. We are thrilled to read that you had an amazing time among us. Hoping to have the pleasure to welcome you back for another memorable and unforgettable stay at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

6/10 - 괜찮아요

JET COMPANION

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Lobby area too noisy with loud speaker music interfering with different music in the bar area. Also: my flight arrived at 0630, early check in was requested at the time of booking and was denied upon arrival. My departure flight was at 2230 and no late check out was possible. This is suboptimal for an airport hotel.
2024년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall nice hotel
Nice hotel, no variety on vegetarian menus. Comfortable bed, so nice. Bathroom was not too clean and bad smell drainage odour
2023년 12월에 2박 숙박함

8/10 - 좋아요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

bernard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
super hotel
navette gratuite pour l'aeroport et la plage
2023년 12월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2024년 1월 5일
Cher Client,Nous tenons à exprimer notre sincère gratitude pour avoir partagé votre commentaire après votre séjour à Holiday Inn Mauritius Mon Trésor. Effectivement, nous avons les navettes gratuites pour aéroport, Bo Valon Mall et Astroea Beach Club (en rotation). Au plaisir de vous accueillir à Holiday Inn Mauritius Mon Trésor. Bien Cordialement, Guest Experience Executive

8/10 - 좋아요

Rick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the airport, convenient shuttle service.
2023년 12월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2023년 12월 27일
Dear Esteemed Guest,Thank you for sharing your positive experience with us. We are thrilled to read that you had a wonderful stay with us. Looking forward to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

10/10 - 훌륭해요

Birgit

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Schönes Flughafenhotel
2023년 11월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2023년 11월 29일
Dear Valued Guest,Thank you for taking the time to share your recent Holiday Inn Experience. Our hotel situated next to the airport is ideal for either transit or short stay passengers and our mission is to offer innovative comfort to our guests.It is our commitment to provide exceptional service and create memorable experiences for our guests and we are thrilled to have achieved this during your stay. Hoping to have the pleasure of welcoming you again at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

6/10 - 괜찮아요

Dr. Nadia

Staff are not so flexible and the rooms are noisy.. had couple of stays & both were not so comfy…
2023년 11월에 1박 숙박함

4/10 - 별로예요

Denis

2023년 11월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2023년 11월 19일
Dear Valued Guest,Thank you for taking the time to share your ratings on our hotel. We strive to deliver perfect service at all times and it is our utmost priority that our guests have an unforgettable experience with us. Again, thank you for sharing your ratings, and if I can be of any assistance to you, please contact me directly either on + 230 6012747 or on guestexp@himauritius.mu.Sincerely,Guest Experience Executive

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Holiday Inn, equivalent to the great holiday inns i am used to in North America too. Offer free transportation to beach and mall which is great. Friendly staff, nice pool and nice gym.
2023년 10월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2023년 11월 6일
Dear Valued Guest,Thank you for taking the time to share your heartfelt review on our hotel. It brings us immense pleasure to read that you found every aspect of your stay impeccable and your kinds words reinforce our commitment to exceptional Mauritian hospitality. It is heartwarming to know that our efforts resonated with you and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

10/10 - 훌륭해요

Dominique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour fantastique dans un lieu paradisiaque. Nous recommandons vivement cet établissement, plage magnifique, personnel bienveillant et très attentionné, chambre propre et confortable, une cuisine excellente dans chaque restaurant
2023년 10월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2023년 10월 25일
Chère Cliente, Nous vous remercions sincèrement d'avoir pris le temps de partager votre merveilleux commentaire sur votre séjour parmi nous. Nous sommes ravis d'apprendre que vous avez vécu une expérience superbe à Holiday Inn Mauritius Mon Trésor. Au plaisir de vous accueillir à nouveau pour une expérience toute aussi mémorable à l'avenir.Cordialement,Guest Experience Executive

10/10 - 훌륭해요

AMELIE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2023년 10월 24일
Dear Valued Guest,Thank you for taking the time to share your feedback following your stay with us. We welcome with great delight your excellent ratings on our hotel. We take great pride in providing exceptional service and creating lasting memories for our guests and it is heartwarming to know that our efforts resonated with you.Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable experience.Sincerely,Guest Experience Executive

4/10 - 별로예요

Vincent

2023년 10월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2023년 10월 24일
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are always looking to improve our services and rest assured that we had taken your comments into consideration during your stay with us. We do apologise for the inconvenience caused again. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

10/10 - 훌륭해요

Siegfried

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the complementary shuttle service from and to airport worked perfectly
2023년 10월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2023년 10월 9일
Dear Valued Guest,Thank you for taking the time to write about your recent Holiday Inn Experience. Indeed, the free shuttle service offered to the airport from 07h00 till 23h30 on a rotation basis is for the comfort of our esteemed guests. We take great pride in providing exceptional service and creating lasting memories for our guests and it is heartwarming to know that our efforts resonated with you. Your appreciation is very much valuable to us, and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

10/10 - 훌륭해요

Esther

2023년 9월에 3박 숙박함
답변 제공: Guest Experience Executive 님, 2023년 9월 28일
Dear Valued Guest,Thank you for sharing your Holiday Inn Experience. We are thrilled to read your excellent ratings on our establishment. Hoping to have the pleasure to welcome you again at Holiday Inn Mauritius Mon Trésor.Yours Sincerely,Guest Experience Executive

10/10 - 훌륭해요

Nathan

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very nice helpful and a smile the place is not near any thing or the beach that did make it quite
2023년 8월에 3박 숙박함
답변 제공: Guest Experience Executive 님, 2023년 9월 5일
Dear Valued Guest, Thank you for taking the time to write about your recent Holiday Inn Experience. We welcome with great delight your excellent ratings and reviews on our hotel. We take great pride in providing exceptional service and creating lasting memories for our guests and it is heartwarming to know that our efforts resonated with you. Your appreciation is very much valuable to us, and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

8/10 - 좋아요

Voila

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
It took 2 hours to book into the hotel... 3 staff members behind the counter but only one checked guests in. Pathetic! But, other than that, the hotel is neat, clean and tidy and the facilities are great.
2023년 8월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2023년 8월 15일
Dear Valued Guest, We thank you for taking the time to share your experience on our hotel with us. Our team members strive to provide excellent service to our guests at all times and we are very sorry to read that you had to wait for the check-in which may have been uncomfortable. Nevertheless, we are happy to read that you had a good time amongst us. We take note of your comments with paramount importance in an attempt to better ourselves and hope that you will give us the opportunity to welcome you back at Holiday Inn Mauritius Mon Trésor. Sincerely,

4/10 - 별로예요

Herve

연인과의 여행
We had to wait The transport 30 minutes upon arrival. The TV in the room was not working and they didn't manage to repair it nor offer another room. The breakfast buffet didn't include Mauritian specialities.
2023년 7월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2023년 8월 2일
Dear Valued Guest,Thank you for taking the time to share your recent Holiday Inn Experience. Our shuttles wait for our guests at the door no4. The free shuttle service to and from the airport starts as from 07h00 till midnight, each 15 to 20 minutes depending on availability.There has been a technical issue concerning the television channels and we are currently working on it. We do apologise for the inconvenience caused during your stay.The buffet for breakfast is accordingly to the IHG Brand Standard.There is one local dish provided everyday at the buffet.Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,

10/10 - 훌륭해요

anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel de transit pratique et très confortable.
2023년 7월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2023년 7월 20일
Chère Cliente,Nous vous remercions d'avoir pris le temps de partager votre expérience dans notre hôtel. On est situé non loin de l'aéroport qui est idéal pour les passagers en transit ou de court séjour. Nous sommes ravis de constater que vous avez passez un bon moment parmis nous. Nous serions ravis de vous accueillir à nouveau et vous offrir un séjour aussi agréable que celui-ci.Cordialement,

10/10 - 훌륭해요

yvonne

2023년 7월에 1박 숙박함
답변 제공: Guest Experience Executive 님, 2023년 7월 18일
Dear Esteemed Guest,We welcome with great delight your excellent rating on our hotel. A positive guest experience is something our staffs take great pride in, so we value your feedback a lot. Hope that you will give us the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Thanks,Kind Regards

10/10 - 훌륭해요

M

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Guest Experience and Executive 님, 2023년 6월 2일
Dear Guest, We would like to thank you for your encouraging ratings. We are pleased to hear that you enjoyed your stay at our property. Hoping to welcoming you for your next stay.

6/10 - 괜찮아요

Mohamed Phénix

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Personnel peut accueillante
2023년 5월에 1박 숙박함
답변 제공: Guest Experience and Executive 님, 2023년 5월 31일
Cher Client, Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires sur notre hôtel. Nous vous remercions pour votre commentaire. Nos Collaborateurs sont toujours à l'écoute de nos clients a fin de les satisfaire. Nous espérons vous accueillir à nouveau très bientôt. Cordialement,

8/10 - 좋아요

JEAN MICHEL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Un seul bémol les draps et la couette étaient humides et nous avons demandé de les changer à 23h ce qui a été fait rapidement
2023년 5월에 1박 숙박함
답변 제공: Assistant Guest Experience and Quality Manager 님, 2023년 5월 25일
Cher Client, Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires sur notre hôtel. Nous sommes ravis de constater que vous avez eu un agréable séjour parmi nous. Nous espérons vous accueillir à nouveau très bientôt.

8/10 - 좋아요

Yi Fang

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy cómodo para ir al aeropuerto. Buenas instalaciones y habitaciones agradables.
2023년 5월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 5월 9일
Dear Guest,Thank you for taking the time to give us your feedback further to your stay at Holiday Inn Mauritius Mon Tresor. We are pleased to read that you enjoyed your stay with us.Hoping to welcoming you for your next stay.Sincerely,Guest Experience Executive

8/10 - 좋아요

Christian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a clean and comfortable place to stay. Lovely pool and onsite restaurant. Free shuttle offered to take you to the shopping mall and Blue Bay beach as well as pick you up and take you to the airport. The beds were comfortable and I would stay here again.
2023년 4월에 7박 숙박함
답변 제공: Guest Experience 님, 2023년 5월 9일
Dear Guest, We would like to thank you for your encouraging feedback. We are pleased to hear that you enjoyed your stay at our property. Hoping to welcoming you for your next stay.Sincerely,

10/10 - 훌륭해요

Martyn

2023년 3월에 1박 숙박함
답변 제공: Assistant Guest Experience and Quality Manager 님, 2023년 5월 25일
Cher Client, Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires sur notre hôtel. Nous sommes ravis de constater que vous avez eu un agréable séjour parmi nous. Nous espérons vous accueillir à nouveau très bientôt.

10/10 - 훌륭해요

Christine 님, Courcon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bel établissement, très bon accueil, nous y avons dîner serveur hyper sympathique et bon dîner. La chambre était confortable spacieuse propre, calme. Le service de navette est top pour l’aéroport. Rien à dire je vous conseille cet établissement
2023년 3월에 1박 숙박함
답변 제공: Assistant Guest Experience and Quality 님, 2023년 4월 3일
Dear Guest, We would like to thank you for your encouraging feedback. We are pleased to hear that you enjoyed your stay at our property. Hoping to welcoming you for your next stay.

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great airport hotel. Best part: free shuttle to a beautiful beach!
답변 제공: Assistant Guest Experience and Quality Manager 님, 2023년 3월 23일
Dear Guest, We would to thank you for taking the time to give us your feedback following your recent stay at Holiday Inn Mauritius Mon Tresor. Indeed, our hotel situated next to the airport is ideal for transit or short stay passengers and our mission is to offer innovative comfort to our guests. Again, we would like to thank you for choosing Holiday Inn Mauritius Mon Tresor. We look forward to welcoming you in a near future.

8/10 - 좋아요

Samixa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very easy and quick to get to the hotel from the airport as there was a complimentary shuttle service.
2023년 2월에 1박 숙박함
답변 제공: Assistant Guest Experience and Quality Manager 님, 2023년 2월 27일
Dear Guest, We would to thank you for taking the time to give us your feedback following your recent stay at Holiday Inn Mauritius Mon Tresor. Indeed, our hotel situated next to the airport is ideal for transit or short stay passengers and our mission is to offer innovative comfort to our guests. Again, we would like to thank you for choosing Holiday Inn Mauritius Mon Tresor. We look forward to welcoming you in a near future.