Find hotels near Playa de la Ballena, Arona from ₩186,577

"Staff was lovely here. Had a room change as toilet didn’t flush. Staff brilliant. Food ok. Guests nice. "

"View was amazing! Friendly environment."

"Hotel was clean and well kept.The staff and the food leave a lot to be desired,my friend ended up with a upset stomach after eating pasta one lunch time."

"Clean roof, helpful staff "

"There were a collection of things that made our stay less than disappointing. Number 1: There was an extremely drunk guest who harassed our group several nights in a row, even threatening to throw a table at us. Miguel, the hotel manager, told us after we complained that there was nothing he could do until the guest physically assaulted us and is witnessed by a member of staff. Very odd and we felt totally unsafe walking around incase we came across this aggressive guest. Other reasons include: the hotel claims 7 swimming pools, but 4 are maybe 2 inches deep, and only 1 pool is heated so the other 6 are unusable. Staff were extremely rude and unhelpful. Everything seems to be an inconvenience to them. Drinks are slammed in front of you, you’ll have to wait 20mins to be served. Overall cleanliness of the hotel was ok, nothing spectacular. There were few occasions however we were given dirty cutlery and cups with lipstick on. Room amenities were not great. In 2 of the 3 rooms we had booked, the baths were broken, one of which would only work while the shower was running. Vegetarian options are seriously lacking at the breakfast, lunch and dinner buffets. Night time entertainment is decent, however extremely cold in the off season with no indoor alternative options. The “Spa” was also no spa at all. Our group paid €105 for a private jacuzzi, which turned out to be just a bath tub. It should have been clearly labelled on the booking as a jacuzzi bath. "

"Pool area was spacious and well laid out. The apartment was excellent and the staff very good"

"Everything was completely 100% spot on, the studio with every little detail covered that you could need in an apartment, the staff, all very friendly and so helpful, the young guy in the restaurant just brilliant help with my gluten intolerance. All the amenities and surrounding area was so well maintained it was faultless, thank you for such a lovely relaxing holiday "

"Room was good the pool was great and the reception staff were fantastic. The pool bar meal was poor and the bar staf need more training."

"Reception staff where friendly, room was a good size. Pool was cold most days. Not heated. Pillows where needing refreshed. Bar sold cocktails, more expensive than outwith the hotel, and only did 5 set ones. Didn't do margaritas for example. Kind of expect to sit wt hotel and relax with the drink you want, but this wasn't possible. Construction site across the road so air quality was poor, plus the obvoius noise pollution. Not relaxing for holiday. Paid extra for a patio, it was huge, but was missing a chair for the 3rd guest. Plus a lot of dust from the aforementioned construction site meant our feet where filthy if we walked in it, plus couldn't dry clothes in it. "