Find hotels near Plaza Caracol, Puerto Vallarta from ₩163,371

"Room was very clean. We did have problems with electricity. It popped off twice. Second time was in night. Only outlets quit. Which did not allow my hearing aids to charge. We were moved to a different room and were very good about helping us move. The person that took care of luggage and ordered taxis for our group was very helpful and friendly. "

"We loved our two weeks here. Clean, new, quiet, lovely rooftop eating and swimming, even if only a small heated pool. The staff are welcoming, helpful and on the ball. The tradeoff is being away from the busy tourist zone in a less expensive place but with all of PV accessible. It was a 12 minute walk from the nearest beach or bus to town, or alternatively. a $7-10 CDN uber ride to any downtown spot or Malecon. Ubers are cheap and comfortable. Then, after play, back to the hotel oasis. We bought an induction frying pan (bring it and plates and forks if you can) and did a few in hotel room camarones meals using the induction stovetop and microwave. The hotel is in Versalles, a lovely neighborhood of Mexican family and visiting condo users. Restaurants galore within walking distance - international to 100 peso taco sitdowns, yours to explore. Foodies delight! "

"Yes. Stayed last year as well. They did an excellent Super Bowl party with great food"

"Staff was awesome! Beach was the best along that stretch of resorts. Service is wonderful. Rooms are clean and beds are comfortable. Staff will go out of their way to please you "

"Toda la comida es muy buena y el personal del hotel muy atentos."

"Staff were always helpful. Great stay. The only glitch was checking in. They had a hard time with the Expedia booking. Otherwise, great stay. "

"Staff. Friendly. Pool great. Always worth it."

"Stayed at the Sunset Plaza for 8 days with my wife this January. It was our first time there and it did not disappoint! Awas a great place to stay! The room was spacious and clean, and the ocean view was amazing. There are 3 restaurants on resort, all of them providing a wide range of selections. No greasy, questionable buffets here, all made to order meals with menus that change every night. It was nice to have good meals and not walk away stuffed to the point of being uncomfortable. Most of the food can be ordered poolside too. There is direct access to the beach in front of the hotel and three pools on site. Lots of deck chairs around too, never had trouble getting a spot even later in the day. We were able to watch the whales jumping around offshore every day we were there. The staff was great to deal with no matter what capacity they were in, especially the restaurant staff. Everyone was friendly and helpful. Theres also some great little restaurants nearby and shopping as well if you want to walk around the area and explore a bit. Or you can cab it to the big mall or market 15 mins away. Overall, Sunset Plaza is a professionally run place that takes your satisfaction seriously. I would highly recommend staying here and we will definitely be back again! "

"The only bad thing is that the AC was not working properly."