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Heraclea Hotel Residence

4.0 star property
Discover a perfect coastal retreat with sea views, wellness options, family activities from hiking to archery, and a poolside bar for evening relaxation.

Choose dates to view prices

Heraclea Hotel Residence offers upscale beachside accommodations with practical comforts. Enjoy a complimentary breakfast buffet, a seasonal outdoor pool with sun loungers and umbrellas, and the Heraclea Aqua Wellness spa with body scrubs and thalassotherapy treatments.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
The current price is ₩170,643
₩211,376 total
includes taxes & fees
May 29 - May 30
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 23 and January 1.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per accommodation, per day

Service animals are welcome, and are exempt from fees

Up to 44 lbs per pet

Children and extra beds

Children are welcome

Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 12.0 per day

Cribs (infant beds) are available for EUR 8.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 May, EUR 1.25 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.
  • A tax is imposed by the city: From 1 June - 30 September, EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 150 per vehicle (one-way)
  • Pet fee: EUR 10 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 8.0 per day
  • Rollaway bed fee: EUR 12.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT077021A102106001

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Heraclea Hotel Residence have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–7:30 PM. The pool is closed seasonally each year from December 23 to January 1.

How much does it cost to stay at Heraclea Hotel Residence?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Heraclea Hotel Residence on May 29, 2026 start from ₩170,643, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heraclea Hotel Residence pet-friendly?

Yes, this property allows pets with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 10 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Heraclea Hotel Residence?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Heraclea Hotel Residence?

Check-out is at 10 AM.

Does Heraclea Hotel Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 150 per vehicle applies.

Where is Heraclea Hotel Residence located?

This family-friendly Policoro hotel is located near the beach, within a 10-minute walk of Lido di Policoro and Ionian Sea. Policoro Oasi WWF and Spiaggia di Policoro are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 26 out of 85 reviews
Rating 8 - Good. 43 out of 85 reviews
Rating 6 - Okay. 13 out of 85 reviews
Rating 4 - Poor. 2 out of 85 reviews
Rating 2 - Terrible. 1 out of 85 reviews

Reviews

Verified

10/10 Excellent

Joseph

Liked: Staff & service, amenities, property conditions & facilities
Courteous staff, beach proximity
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Ton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resting place while travelling with a decent 3 courses menu at a very reasonable price.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing hotel with great vibe

I really enjoyed this hotel. Facilities were clean and modern, staff was friendly, has private parking, and the breakfast was delicious.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the beach!

Nice hotel, walking distance to the beach. Lots of onsite parking. Great breakfast.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Very large property, not far from the ocean. Check-in quick and easy. All staff friendly. Great large room, comfortable bed, quiet. Breakfast was good.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Gaetano

Liked: Staff & service, property conditions & facilities
Very nice staff. Breakfast poor In choice. I was expecting much more Big room, a lot of space (check the sewage) Easy parking
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Tilde

Disliked: Staff & service, property conditions & facilities
Delusione totale per un presunto 4 stelle! Ho soggiornato in questo hotel aspettandomi il livello di comfort e di servizio che una struttura a quattro stelle dovrebbe garantire, ma purtroppo la realtà è stata ben diversa. Venerdì mattina, alla colazione, non era presente alcun membro del personale in sala: il buffet era completamente incustodito, il latte usciva da una macchinetta automatica con prodotto ricostituito e gli ospiti dovevano prepararsi tutto da soli, come in una mensa. Per ottenere una semplice informazione ho dovuto recarmi personalmente alla reception, che ha dovuto a sua volta chiamare il personale di sala. Nel pomeriggio abbiamo chiesto due cuscini alle 15 e sono arrivati solo alle 19, senza nemmeno una parola di scusa. Abbiamo chiesto un late check-out di poche ore, e nonostante l’hotel fosse praticamente vuoto, ci è stato richiesto il 50% del costo della camera, una politica poco flessibile e per nulla orientata al cliente. Per quanto riguarda la spa, ci era stato comunicato che, poiché il percorso da 80 minuti non era disponibile, avremmo potuto usufruire solo di quello ridotto da 60 minuti al costo di 25 euro a persona. Solo una volta usciti dall’hotel, controllando la ricevuta, mi sono accorta che ci erano stati addebitati 30 euro a persona, senza che nessuno lo avesse comunicato o spiegato al momento del pagamento.Inoltre, al check-out non ci è stato nemmeno chiesto come fosse andato il soggiorno, dettaglio che conferma la totale mancanza di attenzione
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bellissimo, curato nei dettagli! Stanze ampie e ben attrezzate; una meraviglia! Il personale è stato gentilissimo; consigliato anche per chi ha bambini! Grazie a tutti voi per lo splendido soggiorno!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gunhild Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell med vennlig betjening nær stranden. Store og flotte rom.
Stayed 1 night in Sep 2025
Verified

8/10 Good

ghislain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 1 night in May 2025
Verified

6/10 Okay

NICOLETTA

Abbiamo soggiornato qualche giorno ad Aprile e malgrado il fuori stagione l'hotel era abbastanza organizzato con ottima colazione e cena. Personale gentile e disponibile. Pulito e abbastanza silenzioso. Ci tornerei d'estate per vedere la zona sicuramente più civa ed organizzata.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Molto buono.

Tutto ok, a parte il cattivo odore presente in bagno (odore di fogna).
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Claudio

Disliked: Cleanliness, property conditions & facilities, room comfort

Non è un 4 stelle

Struttura usurata, bagno semi demolito, box doccia fuori uso, umidità in bagno, scarico rumoroso. Copriletto "spiumato" termostato non regolabile a causa dei tasti consumati( ho dovuto dormire con la finestra aperta a dicembre per il caldo). Privilegi utente Gold di hotel.com non rispettati. Colazione squallida. Non può essere segnalato come 4 stelle
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Wolfgang

Disliked: Cleanliness, amenities, property conditions & facilities
War war leider sehr laut wegen Teenager von einer Schulklasse oder Gruppe, die gefeiert haben ohne Rücksichtnahme. Dem Hotelpersonal war das egal. Ebenso ist gegenüber eine Sportanlage (Paddel), die bis 23 Uhr in Betrieb war.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Personale cordiale e gentile struttura in buone condizioni e vicina alla spaiggia
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Damiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
E la seconda volta che soggiornano in questo hotel e ci troviamo veramente bene.La camera,la piscina,la colazione,e una posizione eccellente hanno reso il nostro soggiorno veramente piacevole.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfetto

Tutto bene, ottimo riposo, forse colazione migliorabile ma era molto presto quindi probabilmente ad un orario consono sarà completa
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacanza settembrina di Roberto e Lena

Un'esperienza positiva, la pulizia delle camere molto accurata, colazione ottima al mattino, unica nota negativa (se si può dire), all'accoglienza non ci hanno offerto nulla, nemmmeno un caffè, per il resto siamo rimasti abbastanza soddisfatti. Lo consiglio
Stayed 7 nights in Sep 2022
Verified

8/10 Good

MELISSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

soggiorno piacevole

La struttura è bella e molto grande, con tanti spazi a disposizione. La camera era davvero grande e confortevole, un mini appartamento! La piscina molto bella, peccato che il bar sia chiuso dalle 13 alle 16. Colazione varia e buona. Abbiamo pranzato una sola volta nel ristorante ma nulla di eccellente.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima pulizia, personale cordiale. Bella location. Unica pecca temperatura climatizzatore/riscaldamento non gestibile dalla camera.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottima esperienza

Ottimo Hotel! Servizi completi e personale cordialissimo! Peccato alcuni problemi con il wifi e la tv
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Accogliente in ottima posizione
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!!

Very quiet and relaxing, the service was impressive only small issue with the firmness of the bed.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera per 4 persone confortevole molto ampia con balcone
Stayed 3 nights in Aug 2019
Verified

8/10 Good

GUY

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel There was a slight problem of absorption But a nice team
Stayed 2 nights in Jul 2019