"May 2026 - sadly noticed a decline from our previous stay in Jan 2024.
BREAKFAST
Breakfast buffet included; good selection but the food quality seemed diminished from previous stay.
PARKING
Parking is $50US/night. The spaces accommodate mainly compact/midsized cars. If you have a large vehicle, parking will be extremely tight. Options: park on the street for free; be aware of towaway zones and restricted parking. Or park a few blocks away in public parkade for $20US/night.
PETS
This is a pet-friendly hotel with certain rooms reserved for pets. On our 4th night a family with a large Rottweiler moved in the unit above us. The dog did not stop barking and we were moved to the other tower*.
MAINTENANCE
The AC did not work in our first room for 2 days before they replaced it*. In our second room the remote for ceiling fan was missing and not operating*. They had to remove the ceiling fan to program a new remote.
CUSTOMER SERVICE
Front staff range from CS savvy, to seemingly uncaring and unhappy . We requested a form of compensation for the above inconveniences***; the manager reluctantly offered and comp'd us one day's admin fee.
ROOM SERVICE
The cleaning staff is excellent.
POOL
Pool is small but nice. It has mini putt, shuffleboard, & giant chess board.
LOCATION & RATES
The hotel is a few blocks from Kalakaua, the main street. But its a fun walk to Waikiki Beach! The rates are good compared to oceanfront hotels.
Hope this helps! Aloha!"