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Mercure Ponta Delgada Azores

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Luxury
VIP Access
4.0 star property
10

Exceptional

Upscale hotel near Ponta Delgada City Gates

Located close to Santuário do Senhor Santo Cristo dos Milagres and Ponta Delgada Marina, Mercure Ponta Delgada Azores provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the steam room, and indulge in Ayurvedic treatments, aromatherapy, or a body scrub. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a restaurant.

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ₩314,617
₩334,163 total
includes taxes & fees
May 24 - May 25

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Mercure Ponta Delgada Azores have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Mercure Ponta Delgada Azores?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Mercure Ponta Delgada Azores on May 24, 2026 start from ₩314,617, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Ponta Delgada Azores pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Mercure Ponta Delgada Azores doesn't offer parking.

What time is check-in at Mercure Ponta Delgada Azores?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Ponta Delgada Azores?

Check-out is at noon.

Where is Mercure Ponta Delgada Azores located?

Located in the heart of Ponta Delgada, this hotel is within a 5-minute walk of Ponta Delgada City Gates and Santuário do Senhor Santo Cristo dos Milagres. Ponta Delgada Marina and University of the Azores are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 59 out of 64 reviews
Rating 8 - Good. 4 out of 64 reviews
Rating 6 - Okay. 1 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

Reviews

Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms, wonderful breakfast
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Angella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent & the morning staff were very attentive.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly and helpful staff, clean and modern room, and excellent location!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and location. Friendly staff and fantastic breakfast
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Lyubov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the city center, 3 minutes walk to main attractions and restaurants. Clean room, friendly and accommodating staff. Great breakfast and pool and spa on the premises.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Incredible stay and location. Definitely recommend. Staff was super kind.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Staff is amazing. Youre going to ponta delgada...the mercure is where you want to stay. Downtown location is great for all restaurant and walk everywhere.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, centrally located with friendly helpful staff.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Elisangela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is new and beautiful,very clean, the food is great, the location is perfect, walkable to so many good restaurants and shops. The staff are so helpful and kind, thank you to Nuno for going above and beyond to help me and my friend with anything with needed, also Bianca and Carina were great. Definitely will stay there again.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Our experience at the hotel was fabulous. The staff are all so friendly and welcoming. I can say I didn't encounter any staff who weren't great. The room was spotless and a good size. Our balcony overlooked downtown and the harbour beyond. The breakfast included fruit, cheese and bread along with items such as omelettes cooked to order. We also, enjoyed our stop at the bar/restaurant. Overall, a very enjoyable visit to Ponta Delgada. We would definitely stay at this hotel again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great - beautiful rooms, the comfiest beds, the pool area was perfect! Carina was fabulous - though we were only there for a night in between islands, she helped make our transition smooth and stress free! The location was awesome and in walking distance to the attractions too. My only regret was that we only had one night here. We will be back!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nargiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was among the nicest helpful and most professional i have encountered. The hotel was beautiful and extremely clean. Pool area was gorgeous and the restaurant top tier. Catarina and Maria at the restaurant went above and beyond the call of duty to take care of us. The hotel was convenient to everything and is highly recommended. Delicious breakfast!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing time! A BIG thank you to all the staff — so friendly, so polite. The location is perfect, and the restaurant and breakfast were rich and tasty. An unforgettable holiday! We highly recommend this vacation to anyone wanting a high-quality holiday. Pools were clean , souna , steamroom. You cant expect more , our kids were so so happy.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Orhideja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of nicest hotels that i stayed. Originally I booked room with out terrace, but without any problem i was given room with terrace looking over pool area. Food is excellent, breakfast was delightful, great choice of hot and cold food. Restaurant is serving lunch and dinner and choice is good. Rooms are good size with nice bathroom. Overall hotel is in excellent condition,5 minutes from harbour and lot of restaurants in walking distances. Only little thing is there is not enough parking spaces it first come first served.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and overall had a very pleasant experience. The location is convenient, making it easy to reach nearby attractions, restaurants, and shops. The rooms are comfortable, well-kept, and equipped with everything needed for a relaxing stay. The staff were welcoming, attentive, and always ready to help with any requests. Check-in and check-out were smooth and efficient. The hotel facilities, including the lobby and dining areas, were clean and well maintained. Breakfast offered a good variety of options, and the overall atmosphere of the hotel was calm and inviting. It is a great choice both for short stays and longer visits. I would recommend this hotel to anyone looking for comfort, good service, and a convenient location.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel - super clean and modern. Pools were beautiful and loved the central location with easy parking options (hotel had a lot - first come first serve, but also public parking down the street. Food was excellent - we ended up having larger lunches out, so opted for few dinners at the hotel itself with our younger kids. Never was disappointed in the service or the food itself. Beds were comfy. Only complaint was the shower design often caused a very wet bathroom floor…though that was not unaided by my children in the shower.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Eve

Liked: Cleanliness, staff & service
New property that is modern and in a perfect area. I think it could use a few improvements on the basics that hotels should provide. No condiitoner, no body gel, no lotion, needs bath mats or something else so bathroom isn’t a concrete block. Other than that the relaxation of the pool is incredible and unique for the area. No gym which was shocking given other spa areas. Clean and new and has great potential. Friendliest staff!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, friendly staff, close to everything, would stay there again
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful breakfast
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and even though it is a busy location, it is still quiet in the hotel. The breakfast that is included is very good and there are lots of choices. The team at the front desk were very friendly and helpful.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge, lovely king size bed with a slight sea view. Breakfast was amazing, great selection. Spa and pool area was nice and kept clean. The staff were incredible! Couldn’t help enough, helping us with events on in the city and maps / guides. Overall a really brilliant stay. We didn’t want to come home!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

CHRISTIAN

Hotel is great, wonderfully renovated and
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good breakfast
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of the staff was friendly and helpful.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Islah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 4 nights in Aug 2025