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Reviews of Discovery Parks - Port Hedland

4 out of 5
Discovery Parks - Port Hedland
2 Taylor Street, Port Hedland, WA

Reviews

7.8

Good

Rating 10 - Excellent. 87 out of 256 reviews" "
Rating 8 - Good. 98 out of 256 reviews" "
Rating 6 - Okay. 41 out of 256 reviews" "
Rating 4 - Poor. 18 out of 256 reviews" "
Rating 2 - Terrible. 12 out of 256 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Candice

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach with a pool for the kids nice staff clean and tidy
Stayed 1 night in Apr 2024

10/10 Excellent

Brenda

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Mar 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleepover
It was normal, 7 hours to sleep and then go.
Stayed 1 night in Feb 2024

10/10 Excellent

Mariet

Stayed 2 nights in Feb 2024

10/10 Excellent

Mitchell

Liked: Staff & service, property conditions & facilities
Nice and quiet
Stayed 2 nights in Jan 2024

10/10 Excellent

vengai

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Self checking no hursles at all
Stayed 1 night in Jan 2024

10/10 Excellent

Jacinta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Lee

Stayed 2 nights in Oct 2023

6/10 Okay

Karen

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were lovely on arrival. We stayed in a cabin which was very dusty & dirty.
Stayed 2 nights in Aug 2023

8/10 Good

Andrew

Stayed 1 night in Jul 2023

8/10 Good

William

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
found staff to be helpful and overall I was very pleased with my accommodation. Will stay there again on my next trip.
Stayed 1 night in May 2023

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good overnighter
Stayed 1 night in May 2023

10/10 Excellent

Supatta

Stayed 1 night in May 2023

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
Great little cabins in a caravan park. Extremely clean and very well equipped. This is a great location and has a mix of clientele including grey nomads, backpackers and mine workers. It’s very quiet at night but can be noisy at 4.30am when all the flouro brigade leave for work, doors slamming, reverse signals beeping etc. The only thing I’d like to see changed in the room is a slightly larger TV. It’s tiny and very hard to see from the bed. Otherwise I love the place.
Stayed 2 nights in Apr 2023

8/10 Good

Digby

Traveled with partner
Liked: Cleanliness, staff & service
Very clean well presented cabin. Very limited WiFi and lack of an oven were the only downside of the cabin. The pavement around the property was run down and in poor condition. The park is remote from restaurants and cafes.
Stayed 1 night in Apr 2023

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was lovely. We wished that the maintenance people didn’t stat usin* the leaf blowers so early. After 09:00 would if been nice to us weary drivers
Stayed 2 nights in Mar 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2023

8/10 Good

Jillian

Business traveler
Liked: Cleanliness, staff & service, amenities
Standard discovery parks, the facilities were a little dated - sheets were off white, bathroom was little tired. But everything was clean, staff were friendly and the check in/out process was easy.
Stayed 2 nights in Feb 2023

10/10 Excellent

Khean Shang

location is beautiful
Stayed 2 nights in Jan 2023

2/10 Terrible

Ethan

Stayed 7 nights in Jan 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was in a single Unit and it was beautifully presented. Everything I needed, good hot shower and nice cool airconditioning.
Stayed 5 nights in Jan 2023

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Shelby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come up from Tom Price every few months & the staff are always so lovely & clean rooms. Thank you Love Ash & Shelby

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the beach
Stayed 8 nights in Nov 2022

4/10 Poor

Cate

Stayed 1 night in Nov 2022

10/10 Excellent

Gary

Stayed 1 night in Oct 2022

8/10 Good

Robyn Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a friendly, family feel. It was quiet and comfortable. The beach was within easy walking distance.
Stayed 1 night in Sep 2022

10/10 Excellent

Katrina

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views very quiet and pet friendly
Stayed 3 nights in Sep 2022

10/10 Excellent

Dunja

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully placed next to the beach, safe and quiet.
Stayed 3 nights in Sep 2022
Response from Park Manager on Sep 21, 2022
G’day Dunja, thanks for staying with us at Discovery Parks - Port Hedland and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Port Hedland team.

8/10 Good

Carolynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant overnight stay
Stayed 1 night in Sep 2022
Response from Park Manager on Sep 17, 2022
G’day Carolynne, thanks for staying with us at Discovery Parks - Port Hedland and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Port Hedland team.

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be honest it was an overnighter.
Stayed 1 night in Sep 2022
Response from Park Manager on Sep 14, 2022
G’day Timothy, thanks for staying with us at Discovery Parks - Port Hedland and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Port Hedland team.

10/10 Excellent

Ian

Stayed 2 nights in Aug 2022

10/10 Excellent

Syd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one day stay. Good cooking facilities. Lovely sunset and pool
Stayed 1 night in Sep 2022
Response from Park Manager on Sep 14, 2022
G’day Timothy, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Port Hedland was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Port Hedland team.

6/10 Okay

Stuart

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
No hot water. Bathroom tiles and Toilet broken. Disappointed that they would let someone stay in that cabin.
Stayed 1 night in Aug 2022
Response from PM on Aug 24, 2022
G’day Stuart thanks for staying with us at Discovery Parks - Port Hedland, and taking the time to provide your comments. We’re glad you liked your stay but are sorry to read there were some troubles with your cabin. We’ll be sure to pass on your improvement suggestions to our maintenance team to follow up. Kind Regards, the Discovery Parks - Port Hedland team.

2/10 Terrible

Hilmi

Stayed 3 nights in Aug 2022

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet, restful stopover on our journey. Would stay again.
Stayed 1 night in Aug 2022
Response from PM on Aug 24, 2022
G’day Linda, thanks for staying with us at Discovery Parks - Port Hedland and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Port Hedland team.

10/10 Excellent

georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Judy

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet, nice to have beach and river around the park.
Stayed 1 night in Jun 2022

6/10 Okay

Josephus

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs an update
Stayed 1 night in May 2022

6/10 Okay

Naomi

Traveled with partner
Disliked: Property conditions & facilities
The cabins were tiny and very run down. The A/C was quite old and noisy and did not really cool the room. Shower was on the grubby side. Kiosk had very little available, free wi-fi did not work. An all round disappointment
Stayed 1 night in Apr 2022
Response from Management on May 17, 2022
G’day Naomi, thanks for staying with us at Discovery Parks - Port Hedland, and taking the time to provide your comments. We’re sorry to hear you were disappointed with your stay with us and there were some troubles with your cabin. We do have a variety of accommodation styles and are currently undergoing a large upgrade of some of our cabins with further park development in the plan. We hope to see you another time. Kind Regards, the Discovery Parks team.

8/10 Good

Barry

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2022

4/10 Poor

Craig

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t have much going for it at all however the bed was one of the comfortable ones we slept in for a while. For the price we paid to what we got was a rip off, the most expensive & worst accommodation so far travelling from Darwin to Perth. The unit is run down, floors rotten & sink in when walking on them, bathroom very old & outdated, soap holder snapped off, even had half used tubes of body wash left for us to use, smell inside was terrible, the whole unit needs renovation’s. The park is run down also, weeds & high lawn, just not well kept to other accommodation grounds we stay at for work & play, very disappointing
Stayed 1 night in Apr 2022
Response from Management on May 19, 2022
G’day Craig, thanks for staying with us at Discovery Parks - Port Hedland, and taking the time to provide your comments. Fantastic to hear you had a great nights sleep, however we are sorry to read that there were some troubles with your cabin. We are in a development stage with some of our cabins undergoing renovations. We were also aware of the lawns which was a combination of broken lawn mower & staff shortage on our Grounds & Maintenance which has since been rectified. We hope to see you another time. Kind Regards, the Discovery Parks team.

10/10 Excellent

Zoe

Stayed 1 night in Mar 2022

6/10 Okay

Peter

Liked: Staff & service
Stayed 1 night in Feb 2022
Response from Discovery Parks Port Hedland on Mar 12, 2022
Thank you for your review Peter and look forward to having you join us again sometime soon.

8/10 Good

Mark

Liked: Cleanliness
It was all good
Stayed 3 nights in Jan 2022
Response from Discovery Parks Port Hedland on Mar 12, 2022
Our team are pleased to hear you enjoyed your stay thanks Mark. See you again sometime soon!

6/10 Okay

Jenna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great room and great service but was very dirty
Stayed 1 night in Jan 2022
Response from Discovery Parks Port Hedland on Mar 12, 2022
Thanks Jenna for your honest review. Sorry we did not meet your expectations on this occasion though rest assured our team are constantly striving to improve our standards.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great accommodation option in Hedland. Near the beach nice pool.
Stayed 1 night in Jan 2022
Response from Discovery Parks Port Hedland on Mar 12, 2022
Thank you Sandra. Lovely to hear you enjoyed your stay!

8/10 Good

Elizabeth

Liked: Staff & service
Good location
It was fine. Kettle, coffee and milk provided. Someone had turned the aircon on before I arrived which was greatly appreciated. Quite a few ants, which is not surprising as it’s a campsite. Right next to the beach great for a walk.
Stayed 1 night in Jan 2022
Response from Port Hedland on Jan 6, 2022
G’day Elizabeth, thanks for taking the time to leave your kind words! We always aim to provide a nice holiday for all of our guests and are so pleased to know we got it right with having the air conditioner on for your arrival. Thanks for letting us know about the ants, this will be passed on to our maintenance team. We hope to have you over again, sooner rather than later! Kind Regards, the Discovery Parks team.