King Suite with Spa Bath- No Pets Allowed | 암막 커튼, 다리미/다리미판, 무료 WiFi, 침대 시트

포트 타운센드 인 여행 후기

2 out of 5
포트 타운센드 인
2020 WASHINGTON STREET, Port Townsend, WA

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 903개 이용 후기 중 229개" "
평점 8 - 좋아요. 903개 이용 후기 중 326개" "
평점 6 - 괜찮아요. 903개 이용 후기 중 191개" "
평점 4 - 별로예요. 903개 이용 후기 중 104개" "
평점 2 - 너무 별로예요. 903개 이용 후기 중 53개" "

7.8/10

청결 상태

8.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
크게 추천하고 싶지 않음.
비용 대비 조식이 너무 빈약하였음.
2017년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice but wifi got off at the morning and repaired soon. entrance was hard to find at first even with big sign. Staff was kind and room was fine.

4/10 - 별로예요

hyung 님, 대전

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
경치가 좋은 여인숙
가격대비 별로 기대는 안 했지만 잠만 자기에는 not too bad.

10/10 - 훌륭해요

Greg 님, Mesa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value stay with friendly staff.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A window into the past. Actual old style motel keys. Modern AC/heat. No elevator to 2nd floor. It was 50 degrees out and bathroom and front window were open. So the room was cold when we went in. It warmed up quickly but you would think since we had reservations they would have resolved this before we arrived. Clean, quaint. Would stay again.
2024년 5월에 1박 숙박함
답변 제공: Kiana A 님, 2024년 5월 23일
Hi James, thank you for taking your time to write out a review. We greatly apologize for the heat not on, at the time you booked your reservation 3:00PM same day, housekeeping had left for the day, heat is turned on for reserved rooms, but because front desk was occupied with check ins, phone calls, paperwork, emails etc, she wasn't able to turn your heat on before your check in. We're happy to hear it warmed up quickly. And happy to hear you will return! Thank you kindly, Kiana APort Townsend Inn

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy check in, friendly staff
2024년 4월에 3박 숙박함
답변 제공: Kiana A 님, 2024년 4월 18일
Thank you Matthew!

10/10 - 훌륭해요

Raya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great accommodations at the Port Townsend Inn if you’re looking for an affordable place to stay! The staff are amazing! So friendly and welcoming, they deserve 10/5 stars! The only reason I rated 4 stars for cleanliness is to just set the expectation that some of the rooms may have some dust on the baseboards and areas that don’t get wiped down as often, but it’s pretty comfortable to stay there. Great water pressure and they allow pets! Close to everything. I love going to the co-op next door. Unfortunately they have not opened the pool and hot tub again after COVID, but that probably keeps the price low. I definitely recommend staying here if you need an affordable place to stay!
2024년 3월에 7박 숙박함
답변 제공: Kiana A 님, 2024년 4월 4일
Raya, This is so kind of you. Thank you for taking your time to write a review! The staff here, really love their jobs, and we hope it shows, by compliments like this! We will be taking note of the baseboards, and letting housekeeping know we need to go over those asap. We love the Coop and the fact that we're next door neighbors, too. Yes, unfortunately with contractor unavailability, and after the pool being unused, parts go bad, and need replacing. While running a business, inflation, and covid, makes it difficult for us to re-open the pool at this time, or anytime soon here. Thank you for the compliments on our pricing! October - April, is our off season.

10/10 - 훌륭해요

Christopher

Five stars, my smoke detector randomly started malfunctioning and H at the front desk came up to my room to troubleshoot, listened to my concerns about the wiring and flickering light in the room, and, after being unable to fix the detector, immediately upgraded me at no charge. LOVE this hotel
2024년 3월에 1박 숙박함
답변 제공: Aiden 님, 2024년 4월 1일
Thank you so much for the kind review, and I'm very happy to hear you had such a great experience :)Aiden,Port Townsend Inn

10/10 - 훌륭해요

George

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was very impressed. The staff was amazing!! Highly recommended. Very clean!! Location was perfect for our needs!
2024년 3월에 3박 숙박함
답변 제공: Kiana A 님, 2024년 4월 1일
Thank you kindly George! We're so happy to hear you enjoyed our service, cleanliness, and location. Hope to have you here again.

10/10 - 훌륭해요

Jonas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the water and a beautiful downtown.
2024년 3월에 1박 숙박함
답변 제공: Kiana A 님, 2024년 3월 26일
Jonas, we're so happy to hear you enjoyed your stay with us. Thank you so much for leaving a review.

8/10 - 좋아요

marina

2024년 3월에 1박 숙박함
답변 제공: Kiana A 님, 2024년 3월 25일
Thank you Marina!

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean. Warm. Shower sucks. Took me 5 minutes to figure out which knob was the hot water. Didnt figure it out until i was halfway through a hella cold shower. Its all good though.
2024년 2월에 1박 숙박함
답변 제공: Kiana A 님, 2024년 2월 27일
Thank you for writing a review Andrew. If you need future hotel accommodations, our advice to resolve this issue, is turning on one knob at a time, and feeling the water. After this you can adjust to your liking, since you'll know what is hot, and what is cold.

10/10 - 훌륭해요

Nancy

2024년 2월에 1박 숙박함
답변 제공: Kiana A 님, 2024년 3월 25일
Thank you Nacy!

8/10 - 좋아요

Christine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice stay! Room decor and beds have been upgraded. Convenient location, walkable to delicious restaurants downtown. And the weather was great...for Feb!
2024년 2월에 1박 숙박함
답변 제공: Kiana A 님, 2024년 2월 20일
Hi Christine, We're so happy to hear you enjoyed your bed in the king first floor room. Glad the location worked well for you, and the weather was good!

8/10 - 좋아요

Carla J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, no frills
The place was quiet and in a walkable location. Front desk staff was good. I was expecting an “inn” but the place is a motel. Clean no frills. I would advise you bring your own shampoo. The shampoo packets were terrible.
2024년 2월에 1박 숙박함
답변 제공: Kiana A 님, 2024년 2월 20일
Hi Carla, Thank you for leaving a review. We're happy to hear you enjoyed your stay with us. Our location is pretty grand! Housekeeping does a marvelous job. We're sorry to hear of the shampoo. Please let us know how we can better accommodate you during your stay.

8/10 - 좋아요

Cindi

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Kiana A 님, 2024년 2월 20일
Cindi, Thank you kindly for writing a review!

8/10 - 좋아요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Kiana A 님, 2024년 2월 20일
Thank you Adam, Hope to have you here again!

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 객실의 편안함
Just a hotel. Nothing fancy but location was great.
2024년 2월에 2박 숙박함
답변 제공: Aiden 님, 2024년 2월 13일
Thank you Sandra, we appreciate you taking the time to leave us a review, happy to hear you enjoyed our location, come again!

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 2박 숙박함
답변 제공: Aiden 님, 2024년 2월 13일
great :)thank you for staying with us, come again!

8/10 - 좋아요

Christine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The person that checked us in was great. I had booked two separate nights and he was able to combine them so we did not have to change rooms. The bed and bedding need to be updated.
2024년 2월에 1박 숙박함
답변 제공: Aiden 님, 2024년 2월 13일
Hi Christine, we're happy to see that our staff provided great service and helped make your stay go as smoothly as possible. I have forwarded your room notation to management, thank you for letting us know.Thanks for choosing Port Townsend Inn!

2/10 - 너무 별로예요

Mark

2024년 2월에 1박 숙박함
답변 제공: Kiana A 님, 2024년 2월 8일
Hi Mark, We're sorry for the alarm static, we wished we had known so our front desk could come unplug it from the wall for you. And we apologize the shower head spraying, after checking, the head needed to be twisted on, more by hand. We took off your unclaimed pet fee for the inconvenience. Please let us know if there's anything we can do during your stay to make you more comfortable

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Average two story motel.
2024년 2월에 1박 숙박함
답변 제공: Kiana A 님, 2024년 2월 8일
Thank you, Scott. We're elated to hear you enjoyed your stay with us.

10/10 - 훌륭해요

Johnny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome and quiet!!
2024년 2월에 1박 숙박함
답변 제공: Kiana A 님, 2024년 2월 8일
Johnny, Thank you kindly!!

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Kiana A 님, 2024년 2월 8일
Thank you Jason! Hope to have you here again.

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay.
2024년 1월에 2박 숙박함
답변 제공: Kiana A 님, 2024년 2월 4일
Thank you Robert, We're happy to hear you enjoyed your stay with us!

10/10 - 훌륭해요

PAUL

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Kiana A 님, 2024년 2월 8일
Paul, Thank you so much for taking your time to write us a review!

10/10 - 훌륭해요

Christine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I had mistakenly reserved one room and then a couple days later added on another reservation for an additional night. The person who checked me in offered to combine so we did not have to move. He was friendly and professional and knowledgeable. The only negativevi would say is to update the bed and bedding.
2024년 2월에 1박 숙박함
답변 제공: Kiana A 님, 2024년 2월 3일
Hi Christine, We're so happy to hear Landon accommodated you and your check in was enjoyable. We appreciate him, and thank you for choosing Port Townsend Inn! We will consider the replacement. Thank you for letting us know.

10/10 - 훌륭해요

GARY

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perhaps too old school for most - very simple and charming hotel - needed a place for one night - great staff and clean room - will stay again
2024년 1월에 1박 숙박함
답변 제공: Landon T 님, 2024년 2월 1일
Hello Gary,Thank you for the kind words toward our staff and location. Our hotel is a historical building so it does indeed have old-school charm. We hope to see you again soon!

8/10 - 좋아요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Landon T 님, 2024년 2월 1일
Hello Rachel,Thank you for your review, we hope to see you again soon!

10/10 - 훌륭해요

Deanne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good for the price, great location
It wasn't anything fancy but perfect for a quick getaway or business trip.
2024년 1월에 1박 숙박함
답변 제공: Kiana A 님, 2024년 1월 25일
Thank you Deanne! We appreciate you taking the time to make this kind review. Hope to have you here again.

10/10 - 훌륭해요

Vickie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I always stay here, it’s pet friendly and extremely clean, not fancy, but comfortable. Nice fridge and microwave. They always give me extra coffee!
2024년 1월에 1박 숙박함
답변 제공: Kiana A 님, 2024년 1월 25일
Vickie, Thank you kindly for the lovely review! We appreciate you coming, and looking forward to your next stay with us! Our housekeeping is truly spick and span.

6/10 - 괜찮아요

Drew

반려동물 동반 여행
좋아요: 직원 및 서비스
Bathroom could have been cleaner. Hotel only had a few people there but we were all lumped together so it was noisy.
2024년 1월에 1박 숙박함
답변 제공: Kiana A 님, 2024년 1월 10일
Hi Drew,Very sorry for the restroom, we will be speaking to housekeeping. Yesterday we were at exactly half capacity. All of our King rooms (your room type) on the first floor were booked. And two queens, leaving very little wiggle room to space out. We do our best each time, but when room types sell out, it becomes difficult. We highly recommend booking a second floor room, and inquiring to be spaced.

10/10 - 훌륭해요

Gordon

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great ADA bathroom in room 29. Beds are uncomfortably hard. Otherwise it was a quiet and decent stay. Thank you!
2024년 1월에 1박 숙박함
답변 제공: Landon T 님, 2024년 2월 1일
Hello Gordon,Thank you for the kind words, though we apologize the beds firmness wasn't to your liking. We hope to see you again soon!

8/10 - 좋아요

Evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice motel, had a microwave, fridge and basic plates/cutlery which was great. The area is perfect too. Walking distance to everything. One thing we didn't like was they surprised us with a $20 USD/night fee for our dog. We chose this hotel because it was pet friendly but nowhere did it say there would be a fee for this. The receptionist basically said we should have known, but how should I know if there was zero mention on Expedia?
2023년 12월에 2박 숙박함
답변 제공: Kiana A 님, 2023년 12월 29일
Hi Evelyn, Thank you for the compliments on your room! We're happy to hear you enjoyed our location. Our pet fee is on the front and center of Expedia. Make sure to read all details on each page when booking at a hotel. All pet friendly lodging requires a fee. We're sorry to hear this was overlooked.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Kiana A 님, 2023년 12월 29일
Thank you kindly! Hope to have you again

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I enjoyed my stay and would stay here again. I would enjoy using the indoor swimming pool when it opens. My bed was very comfortable and the sheets were of a soft fabric. Good lighting throughout. The bathroom and kitchenette were roomy and had everything I needed. Good microwave and room heater. Great TV and channels. No complaints.
2023년 12월에 3박 숙박함
답변 제공: Landon T 님, 2023년 12월 24일
Hello Elizabeth, Thank you for the stellar review! We're very happy we could fully accommodate you for your stay with us.Thank You,Port Townsend Inn.

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was great from staff to good quiet rest
2023년 12월에 1박 숙박함
답변 제공: Kiana A 님, 2023년 12월 7일
Thank you Kevin! We appreciate you choosing Port Townsend Inn for your quiet stay. Our staff is pretty wonderful! Hope we have you here again!

10/10 - 훌륭해요

Kristoffer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, clean and affordable. Nothing fancy.
2023년 11월에 1박 숙박함
답변 제공: Kiana A 님, 2023년 11월 28일
Thank you Kristoffer!

10/10 - 훌륭해요

Jett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy and quiet and close
2023년 11월에 2박 숙박함
답변 제공: Kiana A 님, 2023년 11월 28일
Thank you Jett! We're so happy we could have you

6/10 - 괜찮아요

Michael

별로예요: 숙박 시설 상태 및 시설
Good price but didn't even offer any breakfast as similar priced hotels in the area
2023년 11월에 1박 숙박함
답변 제공: Kiana A 님, 2023년 11월 28일
Hi Michael, Thank you for staying with us at Port Townsend Inn. We're happy to hear you enjoyed our prices. We unfortunately had to stop breakfast a few years ago due to staffing, guests not following direction, and it was too unamenable for one person to do. While simultaneously answering phones, checking on guests, attending to guests, attending to housekeeping and restocking and cleaning up breakfast. Maybe in the future we will be able to bring it back!

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Kiana A 님, 2023년 11월 13일
Thank you Susan! Hope to have you again

10/10 - 훌륭해요

Dayllen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Kiana A 님, 2023년 11월 6일
Thank you Dayllen! We're thrilled to hear you enjoyed your stay with us

6/10 - 괜찮아요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The TV was to small and was to dark to see, and the mattress on one side was sunk in and was very uncomfortable but the staff was very friendly.
2023년 10월에 1박 숙박함
답변 제공: Kiana A 님, 2023년 11월 1일
Hi Robert, We're saddened to hear this, Our TV's are standard size for most motels. We're sorry to hear of this, we will check on it now. Thank you for letting us know,

10/10 - 훌륭해요

Lourdes

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Because you’ve entrusted me as your guest at your facility, I’m appreciating my stay. Thank you for an opportunity to experience human life. I have been without shelter, so I’m grateful.
2023년 10월에 1박 숙박함
답변 제공: Kiana A 님, 2023년 11월 1일
Lourdes, our best wishes are with you. Come back anytime. Thank you

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's a "budget" motel, but the room was nice, the view was wonderful, and the staff was accommodating and friendly. If you don’t need the baroque ambiance of old Pt. Townsend, a great, budget-friendly place to stay.
2023년 10월에 2박 숙박함
답변 제공: Kiana A 님, 2023년 11월 1일
Thank you kindly for the nice review! We're so happy to hear how much you enjoyed your stay with us.

10/10 - 훌륭해요

Vonni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Kiana A 님, 2023년 11월 1일
Thank you for the perfect review Vonni! Happy to know you enjoyed your stay with us. Come again!

8/10 - 좋아요

Robert

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The inn was in nice shape inside the rooms, no complaints. Bed was comfortable, nice amenities, refer, coffee maker, etc. Two things are worthy of comment. I'm aware the inn is using the standard TV's many other places use, but their rooms are larger than most, making the TV's seem small(er), and also using the TV's speaker so volume needs to be raised. Worried me a bit it might be an issue for an adjoining room. And secondly... The towel rack was surprisingly far from the shower. Didn't notice it as I entered the shower, but definitely did as I exited, lol. But the place nice for an older place. They take good care of the place. My real complaint wasn't about the Inn. It's about Expedia. When I booked, I responded I had a pet. The site informed me about pet weight restrictions, (50lb max), so far so good, checked the box. It presented details for pets; stated pets are allowed to stay in the rooms while enjoying the town. All good so far. So up pops the available rooms. I book it. When I arrive, the desk clerk says you have a pet? Responded, yes. Expected to pay the required additional $20. But, instead informed, no pets allowed in the room Expedia selected as a choice for me. She printed out the paperwork, handed it to me and pointed out, "No pets allowed". Yet Expedia presented this room after filling in, reading all pet related info, and checking the box stating I had a pet. I could only leave my dog in the car at night, or cancel the room and try to find another one.
2023년 10월에 1박 숙박함
답변 제공: Kiana A 님, 2023년 10월 16일
Hi Robert, Thank you kindly for your well thought out review. You booked one of our largest rooms, "two queen second floor, no pets" We will note a larger TV in the room you occupied. Quiet hours are from 10:00PM -8:00AM, thank you for being conscious if you had a neighbor. There are two bath towel rods to the left of exiting the shower on the wall, very close, arms reach! A tip when searching for specific needs like a pet room, when searching "pet friendly hotels in port Townsend" you will receive results for all pet friendly hotels. These results are based off all dates available. Once you've narrowed your dates you will be visiting, then the availability comes up. And not all hotels will have pet rooms open, like us, seems our pet rooms were booked at that time! Next time, make sure to narrow your searches by room type, people, pets, dates of stay, etc. Hope this helps! Thank you for staying with us!

10/10 - 훌륭해요

BeverLi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value
The gentleman gave us at fiber dinner recommendation with directions and advice. He loaned me scissors.... very helpful.
2023년 10월에 1박 숙박함
답변 제공: Kiana A 님, 2023년 10월 9일
Beverli, We're so happy we can be at your service! Thank you for choosing Port Townsend Inn, hope to see you again.

10/10 - 훌륭해요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pool not going to be repaired but mini kitchen very nice and had everything you needed for making a few meals in the room
2023년 9월에 2박 숙박함
답변 제공: Kiana A 님, 2023년 9월 25일
Hi Barbara, Our pool will be done with maintenance and renovations next year. We're happy to hear you enjoyed the 1/2 kitchenettes we have! Hope to have you here again.

8/10 - 좋아요

Karla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good spot.
The desk staff was very friendly and helpful. The room was clean and had a little kitchenette, which was great. Good location, easy in and out. The bed wasn't the best, but we were comfortable enough.
2023년 9월에 1박 숙박함
답변 제공: Landon T 님, 2023년 9월 23일
Hello Karla,Thank you for the compliments to the staff plus the nice review, and we're also pleased you enjoyed our location. However we're sorry to hear the bed wasn't perfect for you, but we're glad everything else was satisfactory.