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Reviews of Hotel City Centre

2.5 out of 5
Hotel City Centre
Revolucni 1081/4, Prague

Reviews

7.4

Good

Rating 10 - Excellent. 37 out of 160 reviews" "
Rating 8 - Good. 69 out of 160 reviews" "
Rating 6 - Okay. 24 out of 160 reviews" "
Rating 4 - Poor. 15 out of 160 reviews" "
Rating 2 - Terrible. 15 out of 160 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

wendy

Traveled with partner
Disliked: Property conditions & facilities
Great location near old town and public transit. Breakfast was good. Beds fairly comfortable. Remodeled bath nice. Hair dryer and tv didn’t work. No ac-so had to have windows open and people on street were LOUD all hours of night. Could choose a nicer place for a much more reasonable price farther out of town near a subway and just take subway in.
Stayed 3 nights in May 2024

8/10 Good

Leyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff and spacious room. I would stay here again!
Stayed 3 nights in Apr 2024

2/10 Terrible

Jim

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad hotel for this price, it’s overprice
Stayed 13 nights in Feb 2024

10/10 Excellent

shinchul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

paul

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The Bad,the ugly and the good, then the bad again.
WE had no internet, nor did many other folks we spoke to and that meant going to the desk area or a cafe down the road...very very inconvenient, Everyday they would say the guy is coming to fix it in the morning, which never happened. And even though we never asked for our room to be cleaned....some entered our room while we were out and stole a new vape ($65) the old vape was put back into a plastic bag full of tea bags (very spooky and strange) The hotel is very dated and the corridors are horrible to walk down...how ever the room was clean,good size and comfy. WE know for sure the room was broken into and the vape stolen as the bag that it was in was gone to and i never even used any vape's while we were away...and then the older vape left in the tea bags. Location was good though....but the internet that you can see behind the desk is from the 1990's. Don't recommend this hotel....even at half the price it's not worth it.
Stayed 5 nights in Dec 2023

8/10 Good

Roseanne

Stayed 2 nights in Dec 2023

6/10 Okay

Stephen

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
An okay stay
In a good location in the city centre Downside was, you had to slam the door shut every time for it to actually close, few of the walls had damaged to them The sockets where falling out the walls, I don’t know if it was just down to being unlucky with the room The bathroom was a lot nice than the rest of the room
Stayed 3 nights in Nov 2023

8/10 Good

Thiago

Traveled with partner
Liked: Staff & service
Disliked: Amenities
It's the perfect low budget option. The location is perfect and everything can be done on walk. Staff was very friendly. Thanks!
Stayed 2 nights in Oct 2023

8/10 Good

Viktorya

Traveled with family
Liked: Cleanliness, room comfort
Centrally located hotel with excellent public transport connections. The rooms are big and simple. Breakfast was good with a selection of sweet and salty options.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mark W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 3 nights in Oct 2023

4/10 Poor

Raviprapa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Anil

Liked: Room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more wall outlet and more illumination
Stayed 4 nights in Sep 2023

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities
We love this clean, affordable hotel with a great location with very nice staff. We’ve been coming here for 20 years. We suggest some updates that require investment. Our beds were very squeaky just sitting down or rolling over, and there are cracks in some windows in the breakfast room.
Stayed 1 night in Sep 2023

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Diana, Wellesley

Disliked: Staff & service, property conditions & facilities
They charged me double for the room. When I arrived I told them I already pay through Expedia and still the receptionist said she did not have anything in the records and make me pay again. After the payment went through she said “oh you’re right you paid through Expedia” and then she said she didn’t know how to make a cancellation and refund my money so I had to wait until the next day so her coworker could do it for her. I was very patient with them and agree to that. Later that night, another guy told me they were gonna make a refund manually and I needed to give him my card info which to me it seemed odd. I blocked my card that night because I was nervous they were gonna make more charges. The next morning, a different woman “helped” me with the refund but then after 2 hrs I received a notification from my bank that the transaction did not go through. I went immediately back to the hotel to talk to the woman who helped me and she was very rude. She said “I already gave you your money back” and even tho I explained many times to her that the transaction did no go through and showed my bank account where it displayed the charge but not the refund, she refused to help me. Awful experience. I paid 180 dollars for a room that it was supposed to be 80 dollars.
Stayed 1 night in Aug 2023

10/10 Excellent

Jaegyeong

Stayed 4 nights in Jul 2023

10/10 Excellent

Svetlana

Liked: Cleanliness, property conditions & facilities
Hotel locate in the center of old city. Beautiful place. Walk didtance to any atraction. Cafe and pastrice also beer and food evry where
Stayed 2 nights in Jun 2023

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel close of everything in Prague, location was wonderful, it's an old building but with good maintenance, breakfast is so good! personnel is very friendly
Stayed 2 nights in May 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location! Near to metro and tram. Walking distance to major attractions. Room condition was quite poor and dirty. Can see cobwebs. Wifi was really bad, only toilet has wifi and gets disconnected easily.
Stayed 4 nights in May 2023

8/10 Good

Mevlüt Ali

Stayed 1 night in Apr 2023

8/10 Good

zhiqiang

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Best location and services! But no ketle in the smaller room and the heater didnt Work!
Stayed 2 nights in Apr 2023

10/10 Excellent

Alexandra

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Avis
La chambre était confortable mais il faisait assez froid dans celle ci et on a du demandé à l'hotel des couvertures en plus. Il n'y a pas services sur les produits d'hygiènes (coton, etc) ce qui est dommage. Petit déjeuner inclus mais pas beaucoup de choix.
Stayed 3 nights in Mar 2023

10/10 Excellent

Safiya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would estimate my staying in Hotel as " Excellent". Location is pervect (two minutes of wolking from Prasna Brana). The food was good. Hotel is quiet enough. Staff is friendly. I stayed there at winter time, so I'm cant remember there conditioners. However the heating system is self adjusting and it is working perfect. Staff cleaned bathroom and changed towels everyday, but they didnt hoover the room floor. I stayed there for 3 nights and I'm pretty sure that nobody did it. I noticed the pice of crecker at the first day. When I left hotel it was still there. Someone can say that it significat minus, but it was Christmas time. Hotel was very busy. Beside that I think for this price it forgivable. I think it was only minus that I noticed. So Im fully satisfied and recommend it.
Stayed 4 nights in Jan 2023

2/10 Terrible

Jamal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator

8/10 Good

Melinda

Stayed 2 nights in Jan 2023

6/10 Okay

Amneh

Traveled with family
I liked the location. It was noisy during the night from the people living inside the building.

8/10 Good

PERSEFONI

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent location at a reasonable price including breakfast. It is recommended for people who like walking around the city centre. It was not so clean though.
Stayed 4 nights in Dec 2022

4/10 Poor

William

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room was old and need an update. There was not enough heat inside, it was super cold...

10/10 Excellent

Senol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect and easy to get around
Stayed 3 nights in Nov 2022

8/10 Good

Farzeen

Liked: Cleanliness, staff & service, property conditions & facilities
closeness to the city centre

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Zoltan

Stayed 3 nights in Sep 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the price. Friendly and helpful at check in.
Stayed 1 night in Jul 2022

8/10 Good

Punyajith Harshana, Garland

Traveled with group
Disliked: Amenities
Very small compare to the hotels with same price range.
Stayed 1 night in Jun 2022

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great for walking old town. No air conditioning
Stayed 3 nights in Jun 2022

10/10 Excellent

S

Stayed 1 night in May 2022

10/10 Excellent

William

Stayed 1 night in May 2022

2/10 Terrible

David

Stayed 3 nights in Jan 2022

10/10 Excellent

Qeti

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place. Staff was friendly, place was clean and cute :)) City centre was near, it’s a one big plus. Price was good, I was during New Year and it was really good price for this place. Although breakfast was good enough :)) Highly recommended.
Stayed 3 nights in Dec 2021

8/10 Good

Adrian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great location, tasty breakfast and clean. Unfortunately due to the age of the building, I could hear people from other rooms. Overall very satisfied!
Stayed 4 nights in Oct 2021
Response from manager on Nov 9, 2021
Thank you for your positive feedback. We look forward to your next visit

8/10 Good

luike

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean with friendly staff. Also a great price which definitely helps
Stayed 3 nights in Oct 2021
Response from manager on Oct 22, 2021
Thank you for your review and we look forward to your next visit

10/10 Excellent

mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, value for money, all you need for a cheap weekend away.
Stayed 3 nights in Aug 2020

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
There was No air conditioning and it was a hot night.
Stayed 1 night in Sep 2018

2/10 Terrible

Bobbie

Disliked: Staff & service, room comfort
Terrible Location
I would not advise anyone who wants sleep, wifi, or caring staff to stay here. The outside noise was atrocious, and we had no sleep. This hotel is only good for those who party all night and sleep all day. The traffic and the drunks on the street beneath our window kept us awake all night.
Stayed 6 nights in Jul 2018

8/10 Good

takashi

Liked: Staff & service
とにかく便利です ただセキュリティーが弱く酔っ払いの宿泊客でない人間が部屋の入口を塞いでいました
Stayed 3 nights in May 2024

8/10 Good

SILVIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione, colazione abbondante e molto varia, camera confortevole, personale gentile e disponibile. La consiglio.
Stayed 4 nights in Apr 2024

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
The building is a bit old but the room is clean, the shower is nice and everything works as it should. When you step outside of the hotel the tram stop is almost im front of it and the city centre is at walking distance.
Stayed 3 nights in Apr 2024